Top 5 Remote help desk Jobs in Youngstown Oh

IT Support Specialist
AVI Foodsystems —Warren, OH
- Full-time
- Travel
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
13d
Desktop Support Engineer (Dispatch /Part-Time) Lewis and Clark Drive, Boardman
Axiom Technologies —Boardman, OH
- Part-time
- Mid-level
- Office
- Windows

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IT Support Specialist
S&A Industries —Akron, OH
End User Support: Troubleshoot hardware/software issues, deploy workstations, assist users. Microsoft 365: Outlook, Teams, OneDrive troubleshooting.
$23 - $25 an hour
Quick Apply
District Technology Operations Coordinator
Educational Service Center of Eastern Ohio (ESC of Eastern Ohio) —Canfield, OH
Valid driver's license and ability to travel among district facilities. Associate degree in information technology, computer science, networking, cybersecurity,…
5d

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Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
Ability to explain technical concepts to non-technical users clearly and effectively. As the front line of support, the Tier 1 Specialist is responsible for…
$40,000 - $50,000 a year
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IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
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10d

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IT Support Specialist

AVI Foodsystems -
Warren, OH

Quick Apply

Job Details

Full-time
13 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Organizational skills
1 year
Entry level

Full Job Description

AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of IT Support Specialist at our Headquarters location in Warren, OH. This is an on-site position that will be scheduled Monday through Friday with some on-call as needed.

Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.

Duties & Responsibilities:

Support 350 local users and 1,700 remote users
Track all issues, troubleshooting steps, and solutions in real time using the helpdesk ticketing system
Maintain accurate inventory of technology assets including hardware, software, and licensing
Independently review user manuals and identify solutions to complex issues
Prioritize, diagnose, and resolve issues pertaining to computers, printers, peripherals, and phone equipment
Support Windows, Microsoft Office, Active Directory, and other commercial and proprietary software
Support networked multifunction units to include printing, scanning, and faxing
Work through vendor support including: Dell, HP, Xerox, Microsoft, Juniper and several specialty software companies
Support point of sale (POS) systems
Follow up on closed tickets to verify satisfactory resolution
Participate in structured cabling/wiring as required
Setup and/or assist with technology for presentations
Endeavor to resolve issues on first call without escalation
Escalate appropriately to specialty IT groups
Install and upgrade software on end user computer

Requirements:

Experience in hardware, software, and network troubleshooting, or equivalent training and/or education
Customer service training and/or experience
Ability to handle interactions with diplomacy and tact
Ability to gauge the user's technical ability and communicate in appropriate technical or non-technical language
Minimum of 1 years’ experience in an IT support organization or equivalent education with Information Technology focus
Excellent interpersonal skills
Strong verbal and written skills in order to provide effective phone, desk-side, and email support
Self-motivated to learn and support new and fast-changing technologies on multiple platforms
Ability to travel up to 15% of scheduled hours, which may include overnight stays

Benefits:

A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Immense training and growth opportunities

We conduct pre-employment drug testing. EOE

Quick Apply

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remote help desk jobs in youngstown oh

IT Support Specialist

Desktop Support Engineer (Dispatch /Part-Time) Lewis and Clark Drive, Boardman

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