Top 40 concierge Jobs in yountville ca

Assistant Guest Experience Manager
Boardwalk IG Management LLC —Yountville, CA
- $70,000 - $75,000 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Driver's License
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3d
Guest Service Agent / Concierge
Senza —Napa, CA
- $20 - $21 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
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Front Desk Agent
Boardwalk IG Management LLC —Yountville, CA
- $21 - $23 an hour
- Weekends as needed
- Hotel
- Entry level
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Spa Concierge
Boardwalk IG Management LLC —Yountville, CA
- $21 an hour
- Weekends as needed
- Inventory management
- High school diploma or GED
- Math
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Spa - Spa Concierge PT
The Meritage Resort & Spa —Napa, CA
- $18 an hour
- Part-time
- CPR Certification
- Merchandising
- Basic math
Guest Experience Curator
Boardwalk IG Management LLC —Yountville, CA
- $28 - $32 an hour
- Weekends as needed
- Mid-level
- Continuous improvement
- Leadership
Quick Apply
12d
Spa - Spa Concierge PT
Pacific Hospitality Group —Napa, CA
- $18 an hour
- Part-time
- CPR Certification
- Merchandising
- Basic math
Concierge - Part Time Position
Windsong of Sonoma —Petaluma, CA
- $20 - $21 an hour
- Part-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Paid holidays
Quick Apply
Winery Concierge
Lewis Cellars —Napa, CA
- $24 - $26 an hour
- Weekends as needed
- Bar
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Auberge du Soleil —Rutherford, CA
- $23 - $25 an hour
- Weekends as needed
- Residential
- Ability to sit for extended periods
- 1 year
Quick Apply
Guest Experience Coordinator
Boardwalk IG Management LLC —Yountville, CA
- $20 - $23 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
12d
Guest Experience Specialist
Trefethen Family Vineyards —Napa, CA
- $22 - $25 an hour
- Weekends as needed
- Word processing
- Computer literacy
- Office
Quick Apply
5d
Director of Operations
Boardwalk IG Management LLC —Yountville, CA
- $140,000 - $150,000 a year
- Bar
- 7 years
- Inventory management
Quick Apply
Security Flex Officer - Retail Plaza
GardaWorld Security Services U.S. —Santa Rosa, CA
- $21 an hour
- Weekends as needed
- Customer service
- Military
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
16h
Security Officer - Plaza
GardaWorld Security Services —Santa Rosa, CA
- Up to $21 an hour
- Full-time
- Ability to walk for extended periods
- Military
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
2d
Front Desk Agent
Four Seasons —Napa Valley, CA
- $26.68 an hour
- Full-time
- Computer literacy
- US work authorization
- Military encouraged
- Health insurance
- Dental insurance
8d
Inglenook: Concierge, Seasonal
Niebaum-Coppola Estate Winery, L. P. —Rutherford, CA
- $20 - $23 an hour
- Temporary
- Administrative experience
- High school diploma or GED
- Cash register
Quick Apply
Overnight Service Express Attendant
The Westin Verasa Napa —Napa, CA
- $22 an hour
- Overtime
- Computer literacy
- Basic math
- High school diploma or GED
Quick Apply
7d
Concierge
Cakebread Cellars —Rutherford, CA
- $21 - $25 an hour
- Full-time
- Public speaking
- Ability to climb stairs
- In-person
- Profit sharing
- Paid holidays
14d
Dual Spa Attendant & Concierge
Four Seasons —Napa Valley, CA
- $23.17 - $24.76 an hour
- Weekends as needed
- CPR Certification
- Writing skills
- English
- Health insurance
- Dental insurance

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Assistant Guest Experience Manager

Boardwalk IG Management LLC
Yountville, CA

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Job Details

Full-time
$70,000 - $75,000 a year
3 days ago

Qualifications

Passenger baggage assistance
Outdoor work
Hotel and accommodations guest luggage handling
Driver's License
Bachelor's degree
Golf cart assistance
Valet driving

Full Job Description

Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!

JOB SUMMARY

The Guest Experience Assistant Manager – Bell & Ambassadors supports the daily operations of the Ambassadors team at Estate Yountville, ensuring a seamless and elevated guest arrival, departure, and in-stay experience. This role is responsible for leading a service-focused team that sets the tone for every guest touchpoint with warmth, grace, and authenticity. From greeting and valet support to luggage handling, transportation coordination, and thoughtful welcome gestures, this leader ensures Estate Yountville lives up to its reputation as the most memorable and gracious experience in the valley.

ESSENTIAL JOB RESPONSIBILITIES

Team Leadership & Training
Lead, coach, and motivate the Bell & Ambassador team to deliver anticipatory, personalized guest service with poise and kindness.
Provide regular feedback and ensure team members are well-trained on property standards, etiquette, safety, and local knowledge.
Manage scheduling, payroll review, and daily shift coverage for bell and ambassador shifts.
Conduct daily pre-shift briefings and weekly performance check-ins.
Partner with HR and department heads on recruiting, onboarding, and training new team members.

Guest Service Excellence
Ensure every arrival and departure is exceptional, with attention to details like names, special occasions, preferences, and surprises.
Oversee valet, luggage handling, golf cart service, wayfinding, and coordination with Front Office and Concierge.
Manage special requests (bike rentals, birthday greetings, proposals, etc.) and ensure timely and gracious execution.
Resolve guest concerns thoughtfully and professionally, escalating to the Guest Experience Manager as needed.
Maintain constant presence in the lobby and entry points during peak arrival/departure times.
Operations & Coordination
Ensure all Ambassador opening and closing tasks are completed, including bike cleaning and inventory, patio preparation, and car presentation.
Partner with Engineering and Housekeeping to maintain the cleanliness and readiness of entry areas, bell carts, and amenities.
Track and follow up on amenity requests, package deliveries, and transportation arrangements.
Ensure safety and security protocols are followed when handling guest belongings or vehicles.
Culture & Property Knowledge
Uphold and model Estate Yountville’s core values of hospitality, graciousness, and innovation.
Ensure all Ambassadors are well-versed in the history, layout, and unique offerings of the 22-acre property.
Celebrate team wins, recognize outstanding contributions, and maintain high team morale.

REQUIRED QUALIFICATIONS

Minimum 2 years of hospitality experience in a luxury or lifestyle environment, with 1+ years in a supervisory role preferred.
Exceptional communication, guest service, and problem-solving skills.
Valid driver’s license with clean driving record; comfortable driving guest vehicles and golf carts.
Ability to work flexible schedules including evenings, weekends, and holidays.
Physical ability to lift and transport luggage and perform outdoor tasks in varying weather.
Bachelor's degree

Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Estate Yountville is an equal opportunity employer.

(Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/

Compensation details: 70000-75000 Yearly Salary

PI76f1e881d7ab-25404-38857789

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Refine Your Search

concierge jobs in yountville ca

Assistant Guest Experience Manager

Guest Service Agent / Concierge

Front Desk Agent

Spa Concierge

Spa - Spa Concierge PT

Guest Experience Curator

Spa - Spa Concierge PT

Concierge - Part Time Position

Winery Concierge

Guest Service Agent

Guest Experience Coordinator

Guest Experience Specialist

Director of Operations

Security Flex Officer - Retail Plaza

Security Officer - Plaza

Front Desk Agent

Inglenook: Concierge, Seasonal

Overnight Service Express Attendant

Concierge

Dual Spa Attendant & Concierge

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