Top 80 Call center representative Jobs in Ypsilanti, Mi

Call Center Representative
University of Michigan —Ann Arbor, MI
- $45,219.20 - $65,603.20 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Call Center Representative - Ann Arbor
Trinity Health Michigan —Ann Arbor, MI
- Full-time
- Medical office experience
- High school diploma or GED
- 1 year
7d
PFANS Call Center Representative (TEMP)
University of Michigan —Ann Arbor, MI
- Part-time
- Background check
- Hospital
- Computer literacy
Call Center Rep Senior
University of Michigan —Ann Arbor, MI
- $47,465.60 - $68,868.80 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Surgery
- Health insurance
- Dental insurance
5d
Contact Center Representative
University of Michigan Credit Union —Ann Arbor, MI
- Microsoft Excel
- Microsoft Outlook
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Wayne Westland Federal Credit Union —Westland, MI
- From $20 an hour
- Full-time
- Computer literacy
- Basic math
- Pass drug screening
- Wellness program
- Health insurance
Quick Apply
13d
Contact Center Representative
Victors Home Solutions —Plymouth, MI
- $19 an hour
- 8 hour shift
- Communication skills
- Entry level
Quick Apply
Appointment Call Center Agent
M.I.N.D —Farmington Hills, MI
- $19 - $23 an hour
- Full-time
- High school diploma or GED
- Ability to sit for extended periods
- 1 year
- Health insurance
13d
Customer Care Representative
Trinity Health Michigan —Ann Arbor, MI
- Full-time
- English
- Mid-level
- Windows
- Disability insurance
- Health insurance
Government Programs Customer Service Representative
Delta Dental of Michigan —Farmington Hills, MI
- Multiple hires
- Remote
- Computer literacy
- Windows
- High school diploma or GED
- Dental insurance
- Opportunities for advancement
Contact Center Agent - Romulus (Must Live In/Near the Metro Detroit Area, MI)
Public Service Credit Union —Romulus, MI
- Weekends as needed
- Remote
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Call Center Representative - Medical
EAR NOSE AND THROAT CONSULTANTS PC —Southfield, MI
- $16.50 - $18.50 an hour
- Computer literacy
- Medical terminology
- Communication skills
Quick Apply
Client Success Specialist
greenpath, inc. —Ypsilanti, MI
- $16.50 - $18.38 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Care Team Representative
Sedgwick —Southfield, MI
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Windows
- Health savings account
- Disability insurance
Telemarketer - State Farm Agent Team Member
Aaron Richards - State Farm Agent —Ypsilanti, MI
- $45,000 - $65,000 a year
- Full-time
- Hybrid work
- 4 years
- Communication skills
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Call Center Rep
Michigan Legacy Credit Union —Wyandotte, MI
- Word processing
- Basic math
- High school diploma or GED
Customer Service Trainee
Delta Dental of Michigan —Farmington Hills, MI
- Multiple hires
- Research
- Office
- High school diploma or GED
- Dental insurance
- Opportunities for advancement
Customer Service & Scheduling Coordinator
Superior Fence and Rail —Westland, MI
- $18 - $22 an hour
- Full-time
- Office
- Residential
- Administrative experience
Quick Apply
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Ann Arbor, MI
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Call Center Agent - Telemarketer
Beltone Michigan —Southgate, MI
- $46,000 - $50,000 a year
- Full-time
- Background check
- Microsoft Outlook
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
12d

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Call Center Representative

University of Michigan -
Ann Arbor, MI

Apply Now

Job Details

Full-time
$45,219.20 - $65,603.20 a year

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Microsoft Word
Customer communication
Microsoft Excel
Word embeddings
High school diploma or GED

Full Job Description

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Answer Incoming calls.
Perform outbound calls to patients, referring providers or other medical providers.
Schedule patient appointments and procedures in a timely and accurate manner.
Provide patients with information on necessary preparation or materials and documents needed for the appointment.
Initiate, route and follow-up on communications with clinicians regarding patient concerns using MiChart InBasket.
Collect and update patient demographics, insurance and authorizations, referring and/or primary care. physician information and other pertinent information.
Request and obtain health records from outside providers to support continuity of care.
Demonstrate service excellence in answering all calls.
Ability to spell correctly and use proper grammar.
Maintain and monitor fax server.
Monitor and manage Referral Work Queue.
Demonstrate excellent interpersonal and communication skills (e.g. ability to provide and receive constructive feedback, seeks constructive approaches to resolving workplace issues).
Strive to meet UMHS call center key performance indicators.
Efficiently perform general office duties, including faxing, imaging documents, etc.
Other duties as assigned

Required Qualifications*

High School diploma or equivalent.
2-3 years of experience in a customer service environment.
Must adhere to a high standard of personal and professional conduct.
Demonstrate excellent written and oral communication skills.
Must demonstrate the ability to interact with a diverse population.
Must be an active team player with the ability to work independently.
Possess strong organization and prioritization skills.
Adhere to high standards of teamwork by demonstrating adaptability, flexibility, and consistently sharing information and resources with others.
Demonstrates the ability to multi-task in a fast-paced environment.
Proficient in Microsoft Word and Excel.

Desired Qualifications*

Associate's degree in the healthcare industry.
3-5 years' experience in a Customer Service environment.
Experience working in a complex health care setting, scheduling patient appointments.
Basic knowledge of medical terminology.
Familiarity with MiChart.
Knowledge of University policies and procedures.
Excellent attendance record and punctuality.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

Days: Monday - Saturday
Hours: Varied shifts between 7:30am-7:30pm
The above is subject to change based on business needs

Work Locations

Michigan Medicine's North Campus in Ann Arbor, MI. This position may be eligible to work from office and home (hybrid) once training is complete and performance metrics are met and able to be maintained.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Job Opening ID

275592

Working Title

Call Center Representative

Job Title

Call Center Rep Inter

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM Amb Care Admin

Posting Begin/End Date

8/17/2026 - 8/22/2026

Salary

$45,219.20 - $65,603.20

Career Interest

Service Employees Intl Union (SEIU)

Apply Now

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call center representative jobs in ypsilanti, mi

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Mission Statement

Responsibilities*

Required Qualifications*

Desired Qualifications*

Why Join Michigan Medicine?

Modes of Work

Work Schedule

Work Locations

Union Affiliation

Background Screening

Application Deadline

U-M EEO Statement

Job Opening ID

Working Title

Job Title

Work Location

Modes of Work

Full/Part Time

Regular/Temporary

FLSA Status

Organizational Group

Department

Posting Begin/End Date

Salary

Career Interest