Top 104 High paying Jobs in Yucaipa, Ca

Customer Service Specialist
Bear Valley Electric Service, Inc. —Big Bear City, CA
- $29.36 - $47.09 an hour
- Part-time
- Background check
- Oracle
- Writing skills
- Profit sharing
- Health savings account
Laborer-Journeyman
Bilbro Construction Company, Inc —San Bernardino, CA
- $43.88 - $44.98 an hour
- Full-time
- Carpentry
- Construction site
- Heavy equipment operation
Quick Apply
Community Compliance Officer
City of Rialto, CA —Rialto, CA
- $5,462.57 - $7,321.27 a month
- Weekends as needed
- Word processing
- Pass drug screening
- High school diploma or GED
- Dental insurance
- Tuition reimbursement
Substitute Teacher
Swing Education —Fontana, CA
- $175 - $200 a day
- Part-time
- Background check
- Classroom
- Current TB test
- Health insurance
- 401(k)
Quick Apply
11d
Travel PT (Physical Therapy) PT (Physical Therapist) in Perris, CA - 1157621
Medical Solutions —Perris, CA
- Full-time
- Physical & Rehabilitation Medicine
- 1 year
- Entry level
- Health insurance
- Dental insurance
Quick Apply
21h
CDL A Reefer Truck Driver - OTR
Double J Transport, LLC —California
- From $0.62 per mile
- No touch freight
- CDL A
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
11d
Laotian Language Interpreter
Kelly Services —Loma Linda, CA
- $17 - $20 an hour
- Full-time
- Remote
- 18 years or older
- English
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
26FT & 16FT Box Trucks, Sprinter Vans, and Semi-Trucks Owner Operator
Core Versa LLC —Moreno Valley, CA
- $3,000 - $5,000 a week
- Online Application
- Dedicated
- Clean driving record
- Owner-operator
Quick Apply
Bartender- Restaurant Venues
Yaamava Resort & Casino at San Manuel —Highland, CA
- Extended hours
- Bar
- English
- High school diploma or GED
(USA) .com General Manager Assistant
Sam's Club —Perris, CA
- $27.40 - $30.90 an hour
- High school
- Word processing
- Mid-level
- Paid jury duty
- Disability insurance
Firefighter/Paramedic
City of Rialto, CA —Rialto, CA
- $87,295.08 - $116,983.32 a year
- Online Application
- Medication administration
- Military
- Word processing
- Dental insurance
- Vision insurance
4d
Intake Manager
The Behavior Lab —Yucaipa, CA
- From $25 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
1d
Technician, Plumbing Service
Timo's —Banning, CA
- $80,000 - $90,000 a year
- Mid-level
- Residential
- High school diploma or GED
- Fuel card
- Paid holidays
Quick Apply
1d
General Manager
K-1 Speed Inc —Winchester, CA
- $67,000 - $82,500 a year
- Full-time
- High school diploma or GED
- 21 years or older
- Team management
- Health insurance
- Dental insurance
Quick Apply
Plant Supervisor (Manufacturing)
ClarkDietrich —Riverside, CA
- $67,033 - $101,404 a year
- Spanish
- Mid-level
- Math
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Fairfield Inn & Suites Moreno Valley —Moreno Valley, CA
- $17.00 - $17.50 an hour
- Part-time
- Inventory control
- High school
- Mid-level
Quick Apply
13d
Part Time Retail Associate
Columbia Sportswear Company —Cabazon, CA
- $18 - $19 an hour
- Part-time
- High school diploma or GED
- Entry level
- Commuter assistance
- Employee assistance program
3d
Sales Associate
Columbia Sportswear Company —Cabazon, CA
- $18 - $19 an hour
- Part-time
- High school diploma or GED
- Entry level
- Commuter assistance
- Employee assistance program
Teller (Spanish Speaking Highly Preferred)
America First Credit Union —Highland, CA
- $16.90 - $22.92 an hour
- Full-time
- Spanish
- Basic math
- No experience needed
4d
Manager
K-1 Speed Inc —Winchester, CA
- $66,560 - $70,000 a year
- Full-time
- ServSafe
- Mid-level
- High school diploma or GED
Quick Apply

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Customer Service Specialist

Bear Valley Electric Service, Inc. -
Big Bear City, CA

Apply Now

Job Details

Part-time | Full-time
$29.36 - $47.09 an hour

Benefits

Profit sharing
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Employee relationship building
Stakeholder relationship building

Full Job Description

At Bear Valley Electric, we work hard to provide our customers, with superior customer service, and safe, reliable, and quality power. We do it each and every day, safely and with confidence. Bear Valley Electric Service has served the Big Bear Valley since 1929. Today, we provide electric power to approximately 24,750 customers. We serve a resort community with a mix of full-time and part-time residents. These 23,250 residents represent more than 93 percent of our customers. We also serve approximately 1,500 commercial, industrial and public authority customers, including the Bear Mountain and Snow Summit ski resorts. Bear Valley Electric Service has implemented a comprehensive wildfire mitigation program, inserted cutting edge technology into all aspects of its business and operations and is aggressively pursuing a greener energy supply portfolio and a sweeping electrification strategy.

THIS POSITION REQUIRES RESIDENCY IN OUR SERVICE AREA

POSITION DEFINITION:
The Customer Service Specialist assists with the coaching of customer service representatives in all aspects of their jobs to ensure high quality customer service to meet the expectations of customers. As a Customer Service Specialist, the incumbent has direct responsibility of resolving challenging customer billing issues and customer escalations.
The incumbent’s role as a Customer Service Specialist is to ensure BVES, Inc. customer service procedures are accurate, and make recommendations for business process improvements. Key to this position is the ability to perform administrative support of the Company’s CC&B billing system with attention to detail and effective time management skills under minimal supervision.

ACCOUNTABILITY:
The incumbent is accountable for ensuring timely intervention on all customer service procedures and policies. This includes the responsibility to investigate and resolve escalated and complex customer concerns and successful collaboration with internal and external resources. The Specialist is also responsible for embracing new technologies, striving always to produce process improvements and to orchestrate these changes with the team to meet all goals and deadlines.
The Specialist works closely with other BVES, Inc. departmental staff and other people/teams in the General Office to ensure timely and accurate communication transactions. The incumbent is skilled in the ability to be accountable, answer questions, compile supporting data, and find immediate solutions for customer and billing related issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Expert in all aspects of customer service including billing, payments, credit arrangements, adjustments, collections, service requests, customer call backs, rate schedule changes, meter information and field activities
Resolves customer escalations, as necessary
Provides support of the Company’s Oracle CC&B billing system to ensure integrity for billing, customer service activities and rate testing
Troubleshoots and resolves complex customer requests and billing issues
Works with Supervisor to track resolution of CPUC informal complaints
Assists Supervisor with audit and reporting functions, as required
Facilitates core and on-going training and coaching for Customer Service Representatives
Assists with call-handling quality reviews for Customer Service Representatives
Performs billing functions such as net/distributed metering, handbills (A4 & A5), mobile homes, cancel/rebills, cash, and report processes
Oversees CARE program applications to include qualifications, re-qualifications, and random selection
Assists with alternative payment forms, such as, Automated Clearing House, Electronic Funds Transfer, CheckFree and KUBRA
Performs other duties as assigned
Works under general direction

Competencies and Skills:

Strong communication, interpersonal abilities and emotional intelligence are needed for managing escalated customer situations
Demonstrated service leadership skills and accomplishments in encouraging others such as frontline employees to complete tasks
Energetic and self-motivated team player with ability to work effectively and cooperatively with team members
Outstanding customer service skills
Ability to plan and prioritize work
Excellent interpersonal skills, with the ability to build strong relationships with colleagues at all levels
Strong organizational and decision-making skills
Accuracy with record keeping and strong ability to organize

EDUCATION AND EXPERIENCE

High School diploma or equivalent
Three (3) years of electric utility customer service experience with one (1) year as a CSR II preferred or five (5) years customer service experience with lead representative utility experience preferred
Experience with Oracle’s Customer Care and Billing software is highly desirable
Proficient in troubleshooting complex billing issues in Customer Information Systems
Familiar with CPUC rules and regulations as they pertain to customer service
Ability to calculate a bill based on rates (intermediate math skills)
Excellent written and verbal communication and interpersonal skills
Proficiency in MS Office (Word, Excel, PowerPoint)
Utility experience preferred

May include but not limited to standing, climbing, walking, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time.

Must be able to work a flexible schedule, as needed, that includes evenings/weekend storm coverage and early shifts (7:30 AM start time)

BENEFITS

Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans.

COMPENSATION INFORMATION

The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors.

The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check.

NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.

Apply Now

Refine Your Search

high paying jobs in yucaipa, ca

Customer Service Specialist

Laborer-Journeyman

Community Compliance Officer

Substitute Teacher

Travel PT (Physical Therapy) PT (Physical Therapist) in Perris, CA - 1157621

CDL A Reefer Truck Driver - OTR

Laotian Language Interpreter

26FT & 16FT Box Trucks, Sprinter Vans, and Semi-Trucks Owner Operator

Bartender- Restaurant Venues

(USA) .com General Manager Assistant

Firefighter/Paramedic

Intake Manager

Technician, Plumbing Service

General Manager

Plant Supervisor (Manufacturing)

Front Desk Agent

Part Time Retail Associate

Sales Associate

Teller (Spanish Speaking Highly Preferred)

Manager

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