Top 40 Customer service manager Jobs in Yukon, Ok

Customer Service Supervisor
Dobson Technologies —Oklahoma City, OK
- Full-time
- Computer literacy
- Basic math
- Mid-level
- On-the-job training
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8d
Workforce Management & Escalations Specialist
Dobson Fiber —Oklahoma City, OK
- Full-time
- Mid-level
- Organizational skills
- 2 years
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Confirmation Call Center Manager
Luxury Bath Technologies —Oklahoma City, OK
- Weekends as needed
- Mid-level
- Supervising experience
- Recruiting
- Paid training
- Opportunities for advancement
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Technical Support Supervisor
Dobson Fiber —Oklahoma City, OK
- Full-time
- Mid-level
- Residential
- Quality control
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Manager, Membership Experience
DIAMOND BASEBALL HOLDINGS LLC —Oklahoma City, OK
- Mid-level
- Analysis skills
- Organizational skills
Program Manager - Client Care Central OK
Branch15 —Bethany, OK
- Nights as needed
- Computer literacy
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
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Supervisor, Client Services
Cotality —Oklahoma City, OK
- $50,300 - $61,000 a year
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Paid holidays
Manager, Workforce Management & Escalations
Dobson Fiber —Oklahoma City, OK
- Full-time
- Senior level
- Leadership
- 2 years
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Office Manager / Client Care Coordinator
Uplift Pelvic Health and Wellness —Edmond, OK
- $20 - $24 an hour
- Email
- Google Workspace
- Inventory management
- Office
- Paid time off
- Employee discount
Quick Apply
13d
Service Coordinator Team Lead
Ingersoll Rand —Edmond, OK
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
211 Shift Supervisor
HeartLine Inc —Oklahoma City, OK
- Weekends as needed
- Computer literacy
- Mid-level
- Bachelor's degree
1d
Customer Experience Manager
Ryerson —Oklahoma City, OK
- Microsoft Outlook
- Marketing
- 5 years
2d
Manager, Membership Experience
Oklahoma City Comets —Oklahoma City, OK
- Mid-level
- Analysis skills
- Organizational skills
Customer Service - Self Storage Manager
Public Storage —Yukon, OK
- $14 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
17h
Retail Lead Associate (Reduced-Time), Customer Experience Operations
Amazon.com Services LLC - A57 —Moore, OK
- From $18.90 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- High school diploma or GED
- Employee assistance program
- 401(k) matching
Contact Center Supervisor
Leader Communications Inc —Oklahoma City, OK
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
Quick Apply
Client Services Technical Supervisor
Oklahoma City Public Schools —Oklahoma City, OK
- Weekends as needed
- School experience
- Computer science
- Computer Science
Lead Retail Customer Service Associate
FedEx Office —Edmond, OK
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
Supervisor, Client Strategy
Saxum Strategic Communications LLC —Oklahoma City, OK
- Full-time
- Office
- Business development
- Continuous improvement
Quick Apply
Temporary Workforce Management Specialist
HEALTHPLANONE, LLC —Oklahoma City, OK
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
Quick Apply

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Customer Service Supervisor

Dobson Technologies -
Oklahoma City, OK

Quick Apply

Job Details

Full-time
8 days ago

Benefits

On-the-job training

Qualifications

Computer operation
Phone communication
Computer literacy
Typing
10 key typing
Client interaction via phone calls

Full Job Description

ABOUT THE JOB

The Customer Service Supervisor oversees the day-to-day operations of a customer service team, ensuring exceptional customer experiences and maintaining service standards. This individual will be responsible for managing and mentoring team members, handling escalated customer inquiries, support billing, activations and troubleshooting. The role requires strong leadership skills, problem-solving abilities, and a customer-first mindset.

ESSENTIAL FUNCTIONS/KEY RESPONSIBILITIES

A skilled Call Center Supervisor will lead representatives to better performance and improve service quality.
Provide quality service and support in various areas, including billing, activations, and troubleshooting.
Provides representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques.
Focus on processes to better support customers.
Exceptional communication, interpersonal, and customer service skills and comprehensive company policies and offerings knowledge.
Provide accurate, valid, and complete information by using the right methods/tools.
Focus on improving team and call center practices.
Work with the customer service supervisor to deliver proper customer service.
Utilize computer technology to handle high order volumes.
Create and sustain a positive team environment, displaying high motivation and excellent teamwork.
Hire, train, coach, and lead representatives as they carry out activation tasks.
Adhere to company practices and regulations.
Maintain the work area in a neat and orderly fashion.
Establish and adhere to a record of good attendance and punctuality.
Maintain confidentiality of all customer and company information.
Complete any special projects as assigned.

QUALIFICATIONS

Must be able to learn all aspects of the job by on-the-job training, attending seminars/ vocational schools or classes, reading instruction manuals, etc., for the position.
Must have a good comprehension of telephone etiquette and office protocol.
Ability to define problem(s), define seriousness of problem(s), collect data, and establish facts.
Maintain a positive attitude towards co-workers and customers.
Maintain honesty and integrity in all dealings.
Effective time management.
Troubleshooting abilities.
Professional and effective oral and written communication skills.
Ability to add, subtract, multiply, and divide using whole numbers and decimals.
Must have knowledge of Computer Operations, including web-based portals, typing, 10-Key, phone operation.
Telecommunications knowledge preferred with one year of business office work experience, i.e., clerk, administrative assistant, accounting, or computer entry work environment.

SUPERVISOR RESPONSIBILITIES

Provides leadership, guidance, and support to assigned team members.
Assists with employee training, coaching, and performance management.
Supports hiring, onboarding, scheduling, and employee development activities.
Promotes a positive, professional, and safety-focused work environment.
Ensures compliance with company policies, procedures, and applicable regulations.
Monitor workload distribution and team productivity to support operational goals.
Addresses employee concerns and escalate issues as appropriate.
May participate in disciplinary actions, performance evaluations, and corrective action processes.

SAFETY EXPECTATIONS

Compliance with company safety policies, PPE, safe driving, DOT requirements, etc.

ENVIRONMENTAL / WORKING CONDITIONS

No travel required for this position.
Indoor office environment.

PHYSICAL REQUIREMENTS

Ability to perform the essential functions of the position with or without reasonable accommodation.
Usual office environment with frequent sitting, walking, and standing.
Occasional climbing, stooping, kneeling, crouching, crawling, and balancing.
Frequent use of eye, hand, and finger coordination enables the use of office machinery.
Oral and auditory capacity enables interpersonal communication and communication through automated devices like the telephone.

Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

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Refine Your Search

customer service manager jobs in yukon, ok

Customer Service Supervisor

Workforce Management & Escalations Specialist

Confirmation Call Center Manager

Technical Support Supervisor

Manager, Membership Experience

Program Manager - Client Care Central OK

Supervisor, Client Services

Manager, Workforce Management & Escalations

Office Manager / Client Care Coordinator

Service Coordinator Team Lead

211 Shift Supervisor

Customer Experience Manager

Manager, Membership Experience

Customer Service - Self Storage Manager

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Contact Center Supervisor

Client Services Technical Supervisor

Lead Retail Customer Service Associate

Supervisor, Client Strategy

Temporary Workforce Management Specialist

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