Position Summary
The Director of Human Resources is responsible for leading and overseeing the organization’s human resources functions and implementing HR strategies that align with overall business goals. This position provides leadership in recruitment, employee relations, performance management, HR administration, compliance, training and development, and workforce planning.
Primary Duties and Responsibilities
HR Leadership & Strategy
- Oversee daily Human Resources and ensure departmental objectives align with organizational goals and priorities.
- Develop and implement HR strategies and initiatives aligned with organizational goals and priorities.
- Serve as a trusted HR advisor to senior leadership, management, and employees and management on HR best practices, organizational needs, workforce planning, and employee-related matters.
- Analyze HR metrics and trends and prepare reports for management regarding key HR initiatives, outcomes, and workforce trends.
- Manage the HR budget and promote the efficient use of departmental resources.
Employee Relations & Workplace Culture
- Address employee relations concerns and facilitate conflict resolution through appropriate mediation and problem-solving.
- Provide guidance to managers and employees regarding workplace expectations, policies, and employee relations matters.
- Promote a positive, collaborative, and inclusive work environment that values diversity, professionalism, accountability, and employee well-being.
Recruitment, Onboarding & Workforce Management
- Oversee the full recruitment process, including sourcing, interviewing, selection, hiring, and onboarding.
- Support workforce planning and staffing efforts to meet current and future organizational needs.
- Ensure onboarding practices provide new employees with the resources, information, and support needed for successful integration.
Performance Management & Employee Development
- Develop and oversee performance management processes, including employee evaluations, disciplinary actions, and professional development initiatives.
- Provide coaching and guidance to managers regarding performance management, employee development, and corrective action processes.
- Identify organizational and employee training needs and coordinate training and professional development programs.
- Lead, mentor, supervise, and develop HR departmental staff, fostering professional growth and accountability.
Policies, HR Compliance & Risk Management
- Ensure compliance with applicable employment laws, regulations, organizational policies, while staying current on changes that may impact the organization.
- Develop, review, implement, and maintain HR policies and procedures as needed.
- Communicate HR policies and procedures to employees and management and support consistent application throughout the organization.
HR Administration, Payroll & Benefits
- Oversee HR administrative functions, including employee records, payroll coordination, benefits administration, and related documentation.
- Ensure employee records are accurate, complete, confidential, and maintained in accordance with applicable requirements.
- Oversee employee scheduling and time-management processes as applicable.
Additional Responsibilities
- Perform other duties as assigned.
Minimum Qualifications
- High school diploma or GED required. Bachelor’s degree in human resources, Business Administration, or a related field.
- Minimum of three (3) years of Human Resources experience.
- Minimum of two (2) years of supervisory or leadership experience.
Preferred Qualifications
- Master’s degree in human resource management (MHRM), Business Administration (MBA) with an HR concentration, or a related field.
- Strong knowledge of employment regulations, HR best practices, and compliance requirements.
- Professional HR certification (SHRM-CP, SHRM-SCP, PHR or SPHR)
Knowledge, Skills & Competencies
- Leadership: Strong leadership, mentoring, and team development skills.
- Communication: Excellent verbal, written, and relationship-building skills with employees and leaders at all levels.
- Organization: Strong organizational, time management and prioritization skills.
- Problem-Solving: Effective conflict resolution, analytical, and strategic thinking skills.
- Professionalism: Sound judgment and ability to maintain confidentiality.
- Collaboration: Ability to work effectively across teams and departments.
- Technology: Proficiency with HR software and Microsoft Office Suite.
Physical Demands
This position is primarily performed in an office environment and requires prolonged periods of sitting, working at a computer, and communicating with employees and stakeholders. Occasional standing, walking, reaching, and lifting or moving up to 25 pounds may be required. Employees must have the ability to operate standard office equipment and perform the essential functions of the position.
Conditions & Equipment
This position requires independent work while following established policies and procedures. Regular interaction with employees, managers, executives, community representatives, and external partners is expected. Employees are responsible for the proper use of company equipment, including computers, phones, copiers, and other standard office equipment.
Reasonable Accommodations:
The corporation strictly adheres to the requirements of the Americans with Disabilities Act (42 U.S.C. sections 12101 et seq.). While the corporation strives to appreciate the special needs of its disabled employees and provide the necessary, reasonable accommodations, it remains the responsibility of each employee subject to the provisions of the act to promptly and effectively communicate to the corporation the need for accommodation in writing.
