Top 213 Member services representative Jobs in Zanesville Oh

Customer Service Representative
Packaging Corporation of America —Newark, OH
- $46,000 - $69,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Juice Barista Part Time
Product Connections —Zanesville, OH
- $15 - $18 an hour
- Part-time
- Writing skills
- Merchandising
- Ability to lift 50 pounds
Quick Apply
Team Member
Burger King —Zanesville, OH
- Part-time
- Computer literacy
- Ability to lift 50 pounds
- Quick service & fast food restaurant
Quick Apply
Convenience Store Customer Service Representative - Zanesville
BellStores —Zanesville, OH
- $13.25 an hour
- Weekends as needed
- Merchandising
- Reliable transportation
- Entry level
Quick Apply
Crew Member
Papa Johns —Zanesville, OH
- $11 an hour
- Part-time
- No education required
- Quick service & fast food restaurant
- In-person
- Paid training
- COVID-19 protective measures
Quick Apply
Salesperson
Advance Auto Parts —Zanesville, OH
- $12.20 - $13.21 an hour
- Part-time
- Spanish
- English
- Leadership
- Health insurance
Quick Apply
7d
Customer Service Representative
U-Haul —Zanesville, OH
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Full Time Overnight Member Services Representative
Planet Fitness - OH Christie Group —Zanesville, OH
- $13 - $14 an hour
- Overnight shift
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative-Cross Dock
Advatix, Inc. —Zanesville, OH
- Full-time
- Word processing
- High school diploma or GED
- 1 year
Quick Apply
Patient Access & Scheduling Associate (GMG)
Genesis HealthCare System —Zanesville, OH
- Full-time
- Medical office experience
- HIPAA
- Office
7d
Store Associate - Colony Square, Zanesville, OH
Finish Line —Zanesville, OH
- $11.50 an hour
- Part-time
- 18 years or older
- Merchandising
- Maintenance
- 401(k)
- Employee discount
Physical Therapist
Alternate Solutions Health Network —Zanesville, OH
- Full-time
- Management
- Current TB test
- Physical & Rehabilitation Medicine
- Health insurance
- Dental insurance
Quick Apply
Accounting Manager
The Energy Cooperative —Newark, OH
- Weekends as needed
- Background check
- Microsoft Excel
- CPA
- AD&D insurance
- Paid holidays
Quick Apply
2d
Restaurant Manager
Bob Evans Restaurants —Cambridge, OH
- Up to $56,000 a year
- Weekends as needed
- Casual dining restaurant
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- 401(k) matching
Quick Apply
2d
Business Development Representative (Outside Sales)
Top Spark Provisions —Ohio
- $65,000 - $105,000 a year
- Full-time
- Background check
- Mid-level
- Business development
- Opportunities for advancement
- Flexible schedule
Quick Apply
Outside Sales Representative
PORTER PIPE & SUPPLY —Ohio
- Weekends as needed
- Ability to walk for extended periods
- English
- Mid-level
Quick Apply
6d
Business Development Sales Representative (SDA071326)
SelectQuote, Inc. —Ohio
- $50,000 - $80,000 a year
- Overtime
- Remote
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Health insurance
1d
Caregiver - DSP
Sevita —Cambridge, OH
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
14d
Caregiver - DSP
Sevita —Cambridge, OH
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
Ottawa Ohio PT 2nd shift DSP
Sevita —Ohio
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
14d

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Customer Service Representative

Packaging Corporation of America -
Newark, OH

Apply Now

Job Details

Full-time
$46,000 - $69,000 a year

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

High school diploma or GED

Full Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments.

PRINCIPLE ACCOUNTABILITIES:

Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.

Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.

Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.

Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.

Maintain organized customer files.

Investigate and resolve customer complaints including billing issues and escalates to manager or appropriate internal departments when needed.

Manage on-hand inventory levels and reconcile to customer orders, forecast and just in time schedules; this includes taking physical inventory at month end.

DESIRED QUALIFICATIONS:

Education equivalent to high school diploma required.

Two (2) years’ previous work experience in a customer service role with experience handling customer orders on an order entry system and maintaining / building strong positive customer business relationships.

Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook.

Previous experience using automated order entry system.

Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.

KNOWLEDGE, SKILLS & ABILITIES:

Strong attention to meeting and exceeding customer expectations.

The ability to network and build relationships with individuals of various experience and corporate positions.

Strong active listening and evaluating skills.

Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports.

Able to work in a fast paced, deadline-oriented environment and handle multiple requests simultaneously.

Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.

Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.

Able to work flexible hours or overtime as needed.

COMPENSATION AND BENEFITS

Starting salary for position: [$XX.YY] per hour. ***Delete this line if it does not apply. For HOURLY only.
Bonus: Annual – Based upon achievement of plant performance metrics. ***Delete this line if it does not apply. For HOURLY CORRUGATED only.
Paid Vacation: [insert number] weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year. ***For HOURLY only.

Starting salary range for position: [insert salary range]. ***Delete this line if it does not apply. For SALARIED only.
Bonus: Annual – Based upon individual contribution and overall, Company performance. ***Delete this line if it does not apply. For SALARIED only.
Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year. ***Delete this line if it does not apply. For SALARIED only.

Paid Holidays.
- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer

Qualified Applicants must apply at careers.packagingcorp.com to be considered.

Apply Now

Refine Your Search

member services representative jobs in zanesville oh

Customer Service Representative

Juice Barista Part Time

Team Member

Convenience Store Customer Service Representative - Zanesville

Crew Member

Salesperson

Customer Service Representative

Full Time Overnight Member Services Representative

Customer Service Representative-Cross Dock

Patient Access & Scheduling Associate (GMG)

Store Associate - Colony Square, Zanesville, OH

Physical Therapist

Accounting Manager

Restaurant Manager

Business Development Representative (Outside Sales)

Outside Sales Representative

Business Development Sales Representative (SDA071326)

Caregiver - DSP

Caregiver - DSP

Ottawa Ohio PT 2nd shift DSP

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