Top 103 It support specialist Jobs in Zebulon, Nc

Service Support Analyst
Intellibee Inc —Raleigh, NC
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
Quick Apply
IT Support Specialist
North Carolina Medical Board —Raleigh, NC
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
6d
Desktop Support Technician
Ovation Workplace Services Inc —Zebulon, NC
- $35,000 - $49,920 a year
- Weekends as needed
- Computer Science
- Office
- Ability to lift 50 pounds
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IT Support Engineer – Level 1
IT Practice —Raleigh, NC
- $15 - $25 an hour
- Contract
- HIPAA
- Windows
- Power tools
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IT Support Generalist (Full Time)
Agri Supply Company —Garner, NC
- $58,000 - $73,000 a year
- Weekends as needed
- Google Workspace
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
INFO ORIGIN INC —Raleigh, NC
- $35 - $45 an hour
- Weekends as needed
- Remote
- HIPAA
- Mid-level
Quick Apply
Client Support Desk Analyst
defi AUTO LLC —Raleigh, NC
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
12d
IT Support Specialist
Ovation Workplace Services Inc —Zebulon, NC
- $40,000 - $42,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
IT Support Specialist (Entry Level - Tier 1)
The Timothy Initiative —Raleigh, NC
- $19.23 - $24.04 an hour
- Full-time
- Computer literacy
- Office
- Entry level
Quick Apply
2d
Technical Support Analyst
Bandwidth —Raleigh, NC
- Computer Science
- Bachelor's degree
- 1 year
- Health insurance
- Dental insurance
Quick Apply
4d
IT Analyst
Mayne Pharma —Raleigh, NC
- Computer Science
- Mid-level
- Microsoft Office
HCIT Support Specialist - Overnight Shift
Konica Minolta Healthcare Americas —Garner, NC
- 8 hour shift
- Remote
- HIPAA
- Research
- Mid-level
Quick Apply
3d
Support Analyst
Abrigo —Raleigh, NC
- Full-time
- Remote
- Mid-level
- Finance
- Bachelor's degree
- Health savings account
- Health insurance
IT Technician- Full Time
Raleigh Oaks Behavioral Health —Garner, NC
- 8 hour shift
- Mid-level
- Databases
- High school diploma or GED
Quick Apply
5d
Systems Analyst
WingSwept —Garner, NC
- Full-time
- Background check
- Research
- Mid-level
- Profit sharing
- 401(k) matching
Quick Apply
User Support Specialist - Raleigh, NC/on-site
Software Technology Inc —Raleigh, NC
- Mid-level
- Office
- In-person
Quick Apply
Field Technician (Raleigh, North Carolina Area)
CVS Health —Raleigh, NC
- $18.50 - $31.72 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
11d
Geek Squad Agent (Retail Store)
Best Buy —Knightdale, NC
- $15.00 - $18.75 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Garner, NC
- $25 - $41 an hour
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Technical Support Specialist
Core Managed —Raleigh, NC
- $45,000 - $50,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- Office
- Health insurance
- 401(k)
Quick Apply

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Service Support Analyst

Intellibee Inc
Raleigh, NC

Quick Apply

Job Details

Full-time

Qualifications

Microsoft Outlook
Incident management
Incident report management
Alarm & access control systems
Equipment installation
Incident management software
Visio
Equipment troubleshooting
Policy & process development
Video surveillance
Incident management operations support
Problem-solving
ServiceNow
Physical security system troubleshooting
Root cause analysis
Policy Development
Ticketing system technical support

Full Job Description

Service Support Analyst - Junior

This position will support duties consistent with documenting and coordinating activities with respect to inventory management, operating and familiarity with the Genetec software and all system components deployed (FACS) for Physical Security.

Manage, process, and account for all equipment, devices, material, and parts associated with the implementation for buildings and facilities.
Work directly with the Distribution Center staff and keep them apprised of pending orders.
Perform semi annual inventory assessments to ensure all devices, equipment, and material are properly accounted for. Submit assessment report to Security Management for review.
Manage the safety stock requirements.
Scheduled reports (weekly/monthly, etc.) shall be generated and submitted to NCDOT Security Management indicating the following:
Material received during report term (inbound)
Material picked up for surplus report term (outbound)
Material returned to manufacturer (RMA) report term (outbound)
Material returned to inventory from manufacturer (RMA) report term (inbound)
Material issued to security vendor for incidents or installation report terms (outbound)
Current inventory levels by part number
Material shall be invoiced upon arrival.
Managing the coordination and verification of scheduled PMs.
Identify which devices are coming to the end of life and arrange for replacement.
Manage the badging supplies and be responsible for restocking.
Manage the quotes and invoices that are relative to inventory.
Responsible for the surplus process and shall adhere to NC State Surplus procedures.
Ensure all retired servers are discarded in accordance with the Information Security Office procedures.
Support the Security Operations Center (SOC) with basic system configurations.
Assisting the SOC team and vendor partner with troubleshooting installation and operating issues.
Perform monthly device testing of selected buildings, and facilities, documents, and secure findings.
Assist in the creation of document(s) which details the information and design of new building construction, new implementation, and requests for additional device(s).
Manage all situations when devices are scheduled for removal because of building alterations, replacement, temporary removal, factory recall, or other reasons. This position shall brief IT-EMS when these situations occur.
Must have the ability to submit incidents, request and track all in accordance with standards established by IT-EMS.

Skill Matrix

Equivalent experience or at least three years of holding a physical security background with knowledge of security systems. Required 3 Years
Experience with troubleshooting security devices, including an understanding of the Security Genetec platform and associated software. Required 3 Years
Experience with installation and service of video surveillance equipment, IP cameras and card readers. Required 3 Years
Ability to create and maintain required documentation. This includes documenting the arrival of new devices and equipment and placing it in its prope Required 3 Years
Working knowledge of office applications (i.e., MS Excel, MS Word, MS Outlook, Visio, and PowerPoint) Required 3 Years
Working knowledge of the ServiceNow platform and associated software. Required 3 Years
Written and verbal communications are clear, concise, and able to achieve intended objectives. Required 3 Years
Problem solving skills with the ability to determine root/cause, for late deliveries, unaccounted for devices and equipment. Required 3 Years
Able to construct new policies and procedures as it relates to assigned duties and responsibilities. Required 3 Years

Work Location: In person

Quick Apply

Refine Your Search

it support specialist jobs in zebulon, nc

Service Support Analyst

IT Support Specialist

Desktop Support Technician

IT Support Engineer – Level 1

IT Support Generalist (Full Time)

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

Client Support Desk Analyst

IT Support Specialist

IT Support Specialist (Entry Level - Tier 1)

Technical Support Analyst

IT Analyst

HCIT Support Specialist - Overnight Shift

Support Analyst

IT Technician- Full Time

Systems Analyst

User Support Specialist - Raleigh, NC/on-site

Field Technician (Raleigh, North Carolina Area)

Geek Squad Agent (Retail Store)

IT Support Engineer I, Ops Tech Solutions (OTS)

Technical Support Specialist

I want to receive the latest job alert for it support specialist in zebulon, nc

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