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[US HQ] Content Creation Manager

HelloFresh -
Irving, TX

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Job Details

Full-time
$101,430 - $117,300 a year

Benefits

Paid parental leave
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Benefits from day one

Qualifications

Managing projects
Project stakeholder communication
Stakeholder management

Full Job Description

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Content Creation Manager

The Content Creation Manager is a critical, hands-on role responsible for the successful creation of all new training materials for onsite and online distribution across multiple disciplines. You will serve as the primary owner, coordinating with various teams and pyramids while evaluating risks to ensure seamless operational readiness and minimal business disruption. This position requires a strong blend of technical acumen, time management discipline, and stakeholder communication expertise.

You will.......

Serves as the primary point of contact from the Global Value Stream organization for development of all training programs for Distribution Centers and centralized offices, and as needed for other ancillary partners.
Ensure proper roll out and training plan execution with the local team responsible for content distribution.
Develop comprehensive plans, including scope definition, detailed work breakdown structures, schedules, and resource allocation.
Coordinate and drive alignment across internal teams (Operations, OpEX, Training, HR, Safety et al) to meet expected timelines.
Identify, track, and mitigate project risks and dependencies, escalating critical issues to leadership with proposed solutions.
Document and standardize content request processes, creating post-mortem reports and implementing lessons learned to continuously improve future project execution.

You have......

Proven experience (5+ years) in content creation, preferably with digital/AI experience, within e-commerce, culinary or manufacturing environments.
Demonstrated success in managing multi-discipline projects simultaneously and across multiple facilities, in a fast paced, time sensitive environment.
Exceptional organizational, problem-solving, and communication skills, with the ability to influence stakeholders at all levels.
Ability to travel frequently (up to 15%) to sites, including internationally during critical project phases.
Familiarity with material handling equipment (MHE), culinary standards, and/or warehouse protocols is highly desirable.

You will get.....

Competitive salary & 401K company match that vests immediately upon participation
Paid parental leave (16 weeks)
Generous PTO policy
Day one benefit coverage for health/dental/vision ($0 monthly premium and other flexible health plans)
75% discount on your subscription to HelloFresh, as well as other product initiatives
Snacks, coffee & catered meals
Employee Resource Groups
Collaborative, dynamic work environment within a fast-paced, mission-driven company

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.

Newark, NJ Pay Range

$101,430—$117,300 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

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Content Creation Manager

You will.......

Serves as the primary point of contact from the Global Value Stream organization for development of all training programs for Distribution Centers and centralized offices, and as needed for other ancillary partners.

Ensure proper roll out and training plan execution with the local team responsible for content distribution.

Develop comprehensive plans, including scope definition, detailed work breakdown structures, schedules, and resource allocation.

Coordinate and drive alignment across internal teams (Operations, OpEX, Training, HR, Safety et al) to meet expected timelines.

Identify, track, and mitigate project risks and dependencies, escalating critical issues to leadership with proposed solutions.

Document and standardize content request processes, creating post-mortem reports and implementing lessons learned to continuously improve future project execution.

You have......

Proven experience (5+ years) in content creation, preferably with digital/AI experience, within e-commerce, culinary or manufacturing environments.

Demonstrated success in managing multi-discipline projects simultaneously and across multiple facilities, in a fast paced, time sensitive environment.

Exceptional organizational, problem-solving, and communication skills, with the ability to influence stakeholders at all levels.

Ability to travel frequently (up to 15%) to sites, including internationally during critical project phases.

Familiarity with material handling equipment (MHE), culinary standards, and/or warehouse protocols is highly desirable.

You will get.....

About HelloFresh