Top 2561 Manager Telecom Jobs

Service Delivery Coordinator(Telecom/Project Manager)
Intelletrace, Inc. —Remote
- $75,000 - $90,000 a year
- Full-time
- Remote
- Background check
- Salesforce
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
Telecom MSP Project Manager Remote
AireSpring —Dallas, TX
- $50,000 - $60,000 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- 1 year
Quick Apply
Telecom Manager
Gap Inc. —Pleasanton, CA
- $146,500 - $190,500 a year
- Full-time
- Data analysis skills
- Mentoring
- Contracts
- Store discount
- Employee stock purchase plan
IT Project Manager (IT@JH Networking, Telecom & Data Ctr)
Johns Hopkins University —Baltimore, MD
- $99,800 - $175,000 a year
- Full-time
- Remote
- Background check
- Microsoft Excel
- Customer service
ISP/OSP Business Development Manager
Hylan —Sterling, VA
- $100,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
Project Manager – Utility Construction
Forbes Bros. Group of Companies —Columbia, SC
- $83,800 - $163,900 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Construction site
- 5 years
- Travel reimbursement
- Health insurance
Quick Apply
Telecommunications Manager
Always Underground Inc —Lebanon, IN
- $83,144 - $130,000 a year
- Full-time
- Google Workspace
- Microsoft Excel
- Construction site
- Fuel card
- Health insurance
Quick Apply
Telecom Project Manager
One way Wireless Construction —Basehor, KS
- $100,000 - $110,000 a year
- Full-time
- Construction site
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
6d
Project Manager (PMP Preferred) – Construction & Technology Infrastructure
Elite Cable Systems Inc —Reno, NV
- $40 - $60 an hour
- Full-time
- 5 years
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
12d
Field Construction Supervisor / Telecom
Centerline Communications —South Burlington, VT
- Clean driving record
- Construction site
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Business Development Manager - Utility T&D
StressCrete Group —Atchison, KS
- Full-time
- Customer service
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Regional Sales Supervisor
Omni Fiber LLC —Medina, OH
- $50,000 a year
- Full-time
- Clean driving record
- Microsoft Outlook
- Mid-level
- Paid training
- Mileage reimbursement
Quick Apply
Project Manager
LSCG, LLC —Kent, WA
- $75,000 - $85,000 a year
- Extended hours
- Hybrid work
- 5 years
- Office
- Analysis skills
Quick Apply
10d
Construction Field Manager (Telecom)
Concordia Group —Carol Stream, IL
- $90,000 - $100,000 a year
- Weekends as needed
- Construction site
- Mid-level
- Ability to lift 50 pounds
- Fuel card
- Paid holidays
Quick Apply
OSP Fiber Construction Supervisor - Grand Island
Viaero Fiber Networks —Grand Island, NE
- $72,000 - $83,000 a year
- Weekends as needed
- Construction site
- Mid-level
- 3 years
Quick Apply
12d
Regional Sales Supervisor
Omni Fiber LLC —Tiffin, OH
- $50,000 a year
- Full-time
- Clean driving record
- Microsoft Outlook
- Mid-level
- Paid training
- Mileage reimbursement
Quick Apply
Senior Manager, Outside Plant (OSP) Construction
Ziply Fiber —Woodbury, MN
- $108,682 - $158,178 a year
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Area Manager – Fiber Telecommunications (Underground & Aerial)
Underground Contractors Inc. —Charlotte, MI
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Health savings account
- Paid holidays
Quick Apply
4d
Project Manager - BAS Systems
XS Telecom —Ashburn, VA
- Construction site
- 5 years
- Business development
Quick Apply
Sr. Project Manager C&I
Sturgeon Electric Company —Phoenix, AZ
- Full-time
- Background check
- Construction site
- Computer literacy
- Profit sharing
- AD&D insurance

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Service Delivery Coordinator(Telecom/Project Manager)

Intelletrace, Inc. -
Remote

Quick Apply

Job Details

Full-time
$75,000 - $90,000 a year

Benefits

Dental insurance
401(k)
Paid time off
401(k) matching

Qualifications

Customer communication
Telecommunications project coordination
Salesforce
Fiber optic network
Bachelor's degree
Data entry
Client communication management
Customer support
Managing projects
Productivity software
Carrier management
Status Reporting
Technical Proficiency
Database software proficiency

Full Job Description

About Intelletrace

At Intelletrace, we are guided by our core values of Communication, Teamwork, Respect, Accountability, and Learning. We believe in fostering an environment where every team member is empowered to excel, innovate, and contribute to our shared success.

The Opportunity

The Intelletrace Service Delivery Team is looking for a Service Coordinator/Project Manager (Telecom) to successfully coordinate and deliver all assigned vendor orders (new circuits/cross-connects, phone services, physical network location moves, modifications to existing services, and cancellations), often with time-sensitive deadlines. This includes the execution of multifaceted projects typically consisting of a set of closely related projects or associated activities. The Service Coordinator/Project Manager (IT/Telecom) position involves demanding levels of internal and customer-facing communication. The primary objective is to provide excellent customer service, working smoothly with both internal and external Customers; ensuring on-time delivery in accordance with Customer and Company expectations.

What You'll Do

Manage the full delivery of services (circuits, cross-connects, phones, managed hardware, physical network location moves) and ensuring time-sensitive deadlines are met.
Communicate with management on the status of tasks and workflows; informing internal customers and setting accurate expectations.
Work with vendors to coordinate deliverables, schedule tests, manage troubleshooting and validate billing details.
Manage the internal database systems to accurately reflect service, system and vendor records.
Contribute to Vendor Service reviews.
Perform as a Level 1 escalation contact; propelling internal Teams after delayed or missed delivery of elements vital to project implementation, including equipment, fiber, Infrastructure, and 3rd party vendors.
Handle and resolve any issues for customers that are escalated for management attention.
Interface directly with the customer to communicate resolution of escalated requests, on-going project status & issues and answers to questions. Communications will be made via face-to-face meetings, email and/or regularly scheduled conference calls.
Manage and process Salesforce customer and order records, including disconnect orders and cancellations.
Create and maintain project work schedules, tracking customer requirements and translating customer requests into project deliverables.
Manage day-to-day project tasks for implementing Products and Services, from close of sale through hand-off to Customer Support.
Demonstrate proficiency in Service Delivery by managing multiple concurrent projects.
Coordinate other functional interaction to support implementations of projects.
Monitor work-flow requirements to meet timelines and quality expectations.
Demonstrate the ability to proactively prioritize requirements and effectively manage resources.
Maintain customer focus and a desire to work effectively across functions in a continuous improvement and dynamic environment.
Demonstrate initiative to anticipate requirements and act upon them before requested or required by the situation.
Accomplish a comprehensive understanding of Product and Service offerings.
Provide outstanding attention to detail.
Uphold a high level of communication skill, both written and verbal.
Perform other duties and responsibilities, as assigned.

Who You Are

The ideal candidate is an experienced Telecom customer service professional and a detail-oriented self-starter with a strong sense of professionalism and accountability. You must possess excellent problem-solving skills and a high degree of initiative, essential for managing multiple concurrent projects and acting as a Level 1 escalation contact.

Required Qualifications

Education: An Associate's Degree or an equivalent combination of education and experience in a related field is required. A Bachelor’s Degree is preferred.
Experience: 2-4 years of customer service experience is required. 3-5 years of customer service experience is preferred. Previous customer service experience in the Telecom industry is preferred.
Technical Skills: Proficiency with Microsoft Office Suite and experience with applicable databases, systems, and vendor software programs.
Core Competencies: Demonstrated excellence in Oral and Written Communication, Initiative, Judgment, Problem Solving, Professionalism, Drive for Excellence, and Accountability.

Physical Demands

This is a remote position. The role requires the ability to sit for extended periods, use hands to finger, handle, or feel, and talk or hear. The employee will occasionally need to lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity Statement

Intelletrace is an Equal Opportunity Employer. We are committed to a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

E-Verify Statement

Intelletrace participates in E-Verify to confirm the employment eligibility of all newly hired employees. We will provide the Social Security Administration (SSA) and the U.S. Department of Homeland Security (DHS), including U.S. Citizenship and Immigration Services (USCIS), with information from each new employee’s Form I-9 to confirm work authorization.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Paid time off

Application Question(s):

Do you have 3 years of Project Management, Team Lead, Client interaction skill sets?
Have you worked for any of the following: ATT, Verizon, Lumen, Zayo or any other Local Exchange Carrier?
Do you have knowledge and understanding of Ethernet, SDWAN, point to point, dark fiber and internet products.

Education:

Bachelor's (Preferred)

Experience:

Project Management/Telecom: 3 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

Manager Telecom jobs

Service Delivery Coordinator(Telecom/Project Manager)

Telecom MSP Project Manager Remote

Telecom Manager

IT Project Manager (IT@JH Networking, Telecom & Data Ctr)

ISP/OSP Business Development Manager

Project Manager – Utility Construction

Telecommunications Manager

Telecom Project Manager

Project Manager (PMP Preferred) – Construction & Technology Infrastructure

Field Construction Supervisor / Telecom

Business Development Manager - Utility T&D

Regional Sales Supervisor

Project Manager

Construction Field Manager (Telecom)

OSP Fiber Construction Supervisor - Grand Island

Regional Sales Supervisor

Senior Manager, Outside Plant (OSP) Construction

Area Manager – Fiber Telecommunications (Underground & Aerial)

Project Manager - BAS Systems

Sr. Project Manager C&I

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