Top 10 Ritter Communications Jobs

Network Analyst
RITTER COMMUNICATIONS HOLDINGS, LLC —Little Rock, AR
- Computer science
- Computer Science
- Engineering
- Paid training
- Disability insurance
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Market Sales Rep
RITTER COMMUNICATIONS HOLDINGS, LLC —Jonesboro, AR
- Residential
- Driver's License
- In-person
- Paid training
- Health savings account
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Inside Sales Account Rep
RITTER COMMUNICATIONS HOLDINGS, LLC —Rogers, AR
- Marketing
- Mid-level
- Business development
- Paid training
- Health savings account
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Direct Sales Manager
RITTER COMMUNICATIONS HOLDINGS, LLC —Little Rock, AR
- Marketing
- Mid-level
- 3 years
- Paid training
- Disability insurance
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Technical Support Supervisor
RITTER COMMUNICATIONS HOLDINGS, LLC —Jonesboro, AR
- Extended hours
- Mid-level
- Windows
- 3 years
- Paid training
- Disability insurance
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NOC Security Engineer
RITTER COMMUNICATIONS HOLDINGS, LLC —Little Rock, AR
- Computer science
- Computer Science
- Analysis skills
- Paid training
- Disability insurance
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Installer - RightFiber
RITTER COMMUNICATIONS HOLDINGS, LLC —Forney, TX
- Customer service
- Mid-level
- Residential
- Paid training
- Disability insurance
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Enterprise Sales Representative
RITTER COMMUNICATIONS HOLDINGS, LLC —Forney, TX
- Mid-level
- Driver's License
- Travel
- Paid training
- Mileage reimbursement
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Fiber Splicer
RITTER COMMUNICATIONS HOLDINGS, LLC —Forney, TX
- On call
- Microsoft Outlook
- Customer service
- 5 years
- Paid training
- Disability insurance
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Network Ops Center Mgr
RITTER COMMUNICATIONS HOLDINGS, LLC —Jonesboro, AR
- Computer science
- Computer Science
- Engineering
- Paid training
- Disability insurance
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Network Analyst

RITTER COMMUNICATIONS HOLDINGS, LLC -
Little Rock, AR

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Job Details

Benefits

Paid training
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

Telecommunications network troubleshooting
Customer communication
Computer science
Computer Science
Incident report management
CCNA
Engineering
Server troubleshooting
Fiber optic network
Visio
Equipment troubleshooting
Mid-level
Incident Escalation
Network infrastructure
VLAN
Firewall
Bachelor's degree in engineering
Wireshark
Scripting
WAN
Technical customer support solution
Software development
Network routing
SSH
Productivity software
Network monitoring tools
1 year
Network incident reporting
Bachelor's degree in computer science
Escalation handling

Full Job Description

Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, and data center services. The company has grown rapidly over the years, investing millions recently in technology infrastructure and is now serving 197 communities and more than 60,000 customers in Arkansas, Tennessee, Texas, Missouri, Kentucky and Louisiana. Headquartered in Jonesboro, Arkansas, Ritter Communications invests heavily in the communities it serves by deploying proven, best-in-class infrastructure and technology, while coupling it with a world-class customer-focused experience.

We are looking for a Network Analyst to join our team!

General Summary:

The Network Analyst is a member of the Ritter Network Operations Center (NOC) team responsible for providing overall operational support for the company’s data, voice, and transport network. Success in this role is highly reliant on the ability to adapt to rapidly changing environments and networks, learn new technologies and processes quickly, and to work both independently and in a team environment.

Essential Job Functions:

Monitors network systems including server applications, servers, routers, switches, firewalls, storage devices, and other network equipment;
Documents and reports all network incidents and outages according to policy;
Provides remote technical support to technicians for data networks and server applications, IP routing setup and troubleshooting various customer service issues;
Provides escalation support to Enterprise Technical Assistance Center (TAC) staff;
Activates voice and data services across copper, fiber and Ethernet platforms;
Participates in a team environment; providing valuable input and suggestions;
Interacts with Engineering, Field Operations, TAC, and on occasion end-customers;
Participates in a 24x7x365 (3) shift rotation;
Performs all other related duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge of telecommunications products and services;
Foundational understanding of computers and networks;
Demonstrated understanding of LAN/WAN protocols and technologies including Ethernet, VLAN, TCP/IP, Routing, Switching, and ACL;
Demonstrated understanding of the OSI layer;
Knowledge of common networking tools and troubleshooting methodologies including Telnet, SSH, ping, traceroutes, and Wireshark;
Skill in scripting and front/back-end development;
Skill in commonly used software such as Visio, Excel, Word, and Power Point;
Skill in oral and written communication;
Skill in reading and interpreting technical documents and information;
Ability to follow policies and procedures;
Ability to multi-task and effectively manage multiple high-impact projects
Ability to be detail oriented while keeping the bigger picture in mind;
Ability to work well individually and in a team environment.

Education and Experience:

Bachelor’s Degree in Engineering, Computer Science, or a similar technical field is preferred. 1.5 years of relevant experience required. Cisco CCNA, Nokia NRS, CompTIA, or similar certifications preferred.

Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We strive to maintain a drug-free workplace.

We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!

Licenses & Certifications

Preferred

CompTIA A+

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

Ritter Communications jobs

Network Analyst

Market Sales Rep

Inside Sales Account Rep

Direct Sales Manager

Technical Support Supervisor

NOC Security Engineer

Installer - RightFiber

Enterprise Sales Representative

Fiber Splicer

Network Ops Center Mgr

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