Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
Uniphore is The Business AI Company — and we are at an inflection point. We have built a world-class platform, assembled a marquee customer base, and secured Series F funding with backing from investors who believe in what comes next. The next chapter is about scale, discipline, and getting this business ready for its next major milestone. That is why this role exists.
Reporting directly to the Chief Revenue Officer and operating as a trusted partner across the CEO, CFO, and General Counsel, the SVP of Revenue Operations is one of the most consequential hires we are making. This is not a behind-the-scenes operator role. You will be a visible executive leader — presenting to the board, shaping strategic narratives with the ELT, and co-owning the story we tell investors and partners about the health and trajectory of our revenue business.
At the same time, you will be a builder and fixer — someone who can design a rigorous operating system for a global revenue organization and do the hard work of making it run. Equal parts strategic and hands-on. Equal parts operational and executive.
If you have helped take a technology company public — or built the infrastructure that made it possible — and you know how to translate revenue operations into the language of capital markets, boards, and investor scrutiny, we want to talk.
This role is based at Uniphore's headquarters in Palo Alto, CA, where you will sit alongside our executive team.
GTM Strategy & Operating Cadence
Serve as the CRO's operational counterpart — co-owning global GTM strategy and driving alignment across Sales, Solutions Engineering, SDRs, Specialists, and Customer Success.
Build and own the operating rhythm of the revenue organization: weekly forecasts, monthly business reviews, quarterly planning, and annual operating plans that create accountability and predictability at every level.
Design forecasting models, pipeline frameworks, and executive dashboards that give leadership — including the board — real-time, high-confidence visibility into business performance.
Lead Annual Fiscal Planning end-to-end: territory design, quota setting, financial goal alignment, and market segmentation.
Lead the Win Desk — the central authority on deal acceleration, pricing governance, discount approvals, and deal terms.
Build the operational infrastructure — metrics, reporting cadences, data governance, controls — that a public company requires . This means clean, auditable, investor-grade revenue data before it is needed.
Represent Revenue Operations at board reviews, investor sessions, and executive QBRs — translating operational complexity into clear, credible narratives for sophisticated audiences.
Own the revenue technology roadmap — Salesforce, Terret , Outreach — as an architect driving adoption, integration, and optimization, not just administration.
Build, develop, and lead a RevOps team capable of supporting a global, high-growth organization through the next stage of scale.
Direct experience supporting an IPO or preparing a company for public markets — you understand what investors, auditors, and boards scrutinize, and you have built the systems and narratives to meet that bar.
Deep hands-on expertise in Salesforce, Terret/ Boostup , Clari , and Outreach — as an architect and strategic owner, not a power user.
Strong financial acumen: quota modeling, compensation design, territory optimization, and P&L fluency.
Exceptionally collaborative: high EQ, trusted by peers across Finance, Legal, Marketing, and Product, and known for building alignment where it did not previously exist.
Benefits :
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
USA - CA - Palo Alto
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
