Company Description
Who we are
Moveworks is the Agentic AI Assistant platform that empowers the entire workforce.
Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt.
Moveworks is trusted by over 5.5 million employees at more than 350 of the world’s largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company’s 2025 Most Innovative Companies and Inc’s Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft’s 2025 Partner of the Year and in 2024, received the AI Breakthrough Award.
In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow’s leading workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work.
By joining our team, you’ll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business.
Come join us!
ServiceNow
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The Moveworks Security team at ServiceNow is not looking for a traditional SOC analyst to watch a dashboard. We are looking for a Security Automation Disruptor. Your goal is to automate the SOC out of existence. As a member of our Blue Team, you will treat the incident response lifecycle as an engineering problem—designing, building, and deploying autonomous workflows that handle detection, triage, and remediation at machine speed. You will be at the intersection of core Security Operations and AI-driven defense.
What you get to do in this role:
E2E IR Automation: Design and implement end-to-end automation for the IR lifecycle (Detection -> Triage -> Containment -> Recovery).
Detection Engineering: Build and tune high-fidelity detections in our SIEM, EDR, and AI SOC platforms
AI-Driven Ops: Leverage LLMs, Prompt Engineering, and MCP (Model Context Protocol) servers to build "Agentic" security workflows that scale our defensive capabilities.
Purple Teaming: Detect and disrupt our internal red team. You will work closely with the Red team to detect their attacks, disrupt their attack path, and close vulnerabilities.
Validate the Defense: Don’t just build it—prove it works. Design and execute automated tests to validate that our detections and playbooks actually fire when they should.
Decide with Data: Be data driven, when faced with difficult or complex decisions, you quickly gather data to make informed decisions
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Incident Response: Support active incidents as an incident responder, using each event as data to build better future automation.
Qualifications
To be successful in this role you have:
U.S. Citizenship required
The Mindset: You hate manual work. You see a repetitive task and immediately think about how to write a script or build an Agent to do it for you.
Technical Foundation: 1–5 years of experience in Security Operations or Security Engineering.
Automation Fluency: Proficiency in Python. You should be comfortable working with APIs, webhooks, and version control systems (Git).
AI Native: You don't just use ChatGPT; you understand Prompt Engineering, how to connect MCP servers, and how to integrate LLMs into technical workflows.
Cloud Proficiency: Hands-on experience with AWS (IAM, CloudTrail, GuardDuty). Experience with Kubernetes (EKS) is a major plus.
FedRAMP Readiness: While you are an engineer first, you have the soft skills to interpret control frameworks while understanding how to generate and present evidence to ensure we are in compliance.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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