TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
TRM Labs provides blockchain analytics and AI solutions to help law enforcement and national security agencies, financial institutions, and cryptocurrency businesses detect, investigate, and disrupt crypto-related fraud and financial crime. TRM’s blockchain intelligence and AI platforms include solutions to trace the source and destination of funds, identify illicit activity, build cases, and construct an operating picture of threats. TRM is trusted by leading agencies and businesses worldwide who rely on TRM to enable a safer, more secure world for all.
At TRM, we’re on a mission to build a safer financial system for billions of people around the world. Our next-generation platform, which combines threat intelligence with machine learning, enables financial institutions and governments to detect cryptocurrency fraud and financial crime at an unprecedented scale.
As a Senior Software Engineer, ML Infrastructure at TRM Labs, you will collaborate with data scientists, engineers, and product managers to design and operate scalable GPU-backed infrastructure that powers TRM’s AI systems. You will work at the intersection of distributed systems, cloud infrastructure, GPU performance engineering, and applied machine learning — building the foundation that enables high-throughput, production-grade ML workloads.
Design and operate GPU cluster infrastructure.
Build and manage GPU-backed environments in cloud settings, including orchestration, autoscaling, resource isolation, and workload management across multiple concurrent models and users.
Optimize high-throughput inference.
Implement and tune serving systems that maximize token throughput, batching efficiency, GPU occupancy, and cost effectiveness across interactive and batch workloads.
Enable distributed inference strategies.
Support and operationalize model parallelism, tensor parallelism, and other distributed serving patterns for large-scale models.
Implement model optimization and compilation workflows.
Integrate and optimize acceleration stacks such as TensorRT, ONNX Runtime, vLLM, FlashAttention, and related tooling to improve performance and reduce inference cost.
Schedule heterogeneous workloads.
Design systems that manage multiple models, multiple users, and mixed workload types across heterogeneous accelerators (e.g., NVIDIA GPUs, Inferentia), ensuring predictable performance under varying demand.
Build observability into ML infrastructure.
Instrument systems to measure GPU load, memory utilization, batching efficiency, queue depth, and token throughput, and use data to continuously improve performance and reliability.
Partner across engineering teams.
Work closely with infrastructure, ML, and product teams to ensure models transition smoothly from experimentation to production-grade, highly available services.
Bachelor’s degree (or equivalent) in Computer Science or related field.
5+ years of experience building and operating distributed systems or infrastructure in production environments.
Experience deploying and operating ML/LLM inference workloads on GPU clusters in cloud environments (AWS and/or GCP).
Deep understanding of high-throughput inference systems, including batching strategies, token throughput optimization, and the trade-offs between latency, throughput, and cost.
Experience with one or more ML serving frameworks such as Triton Inference Server, vLLM, Ray Serve, ONNX Runtime, or HuggingFace Optimum.
Experience optimizing GPU load, memory efficiency, and performance bottlenecks in production systems.
Familiarity with distributed inference strategies including model parallelism and tensor parallelism.
Experience working with Kubernetes or equivalent orchestration systems in cloud environments.
Familiarity with heterogeneous accelerators (e.g., Inferentia) is a plus.
CUDA familiarity and experience debugging GPU-related issues is a plus.
Adaptable. Goals can change fast. You anticipate and react quickly.
Autonomous. You own what you work on. You move fast and get things done.
Excellent communication. You communicate complex ideas effectively to both technical and non-technical audiences, verbally and in writing.
Collaborative. You work effectively in a cross-functional team and with people at all levels in an organization.
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly as we experiment and iterate
Work that often requires operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
By submitting your application, you are agreeing to allow TRM to process your personal information in accordance with the TRM Privacy Policy.
Our typical hiring cycles for specialized roles span 24 to 36 months. Accordingly, we retain your personal information for up to 36 months to evaluate your application and to consider you for current and future employment opportunities, unless you request earlier deletion or a different retention period is required or permitted by law.
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The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
