Top 7 Abc imaging Jobs

Customer Service Representative
ABC Imaging —New York, NY
- $20 - $25 an hour
- Full-time
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- Microsoft Outlook
- Office
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Print Shop Manager
ABC Imaging —Los Angeles, CA
- Full-time
- Mid-level
- 3 years
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- $45,000 a year
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Customer Service Representative

ABC Imaging -
New York, NY

Quick Apply

Job Details

Full-time
$20 - $25 an hour

Qualifications

Office supply management
Digital printing
Microsoft Excel
Maintaining an organized workspace
Microsoft Outlook
Phone communication
Shipment tracking for distribution operations
Word embeddings
Production inventory management
Managing clients in a customer support role
Schedule management
Graphic design software
Organizational skills
Delivery record maintenance
Collaboration with manufacturing teams
Prepress software
Order tracking
Clean workspace maintenance
Company guidelines standards in production
Production records
Communication skills
Entry level
Client interaction via phone calls
Printing facility experience

Full Job Description

Customer Service Representative (Print Production & Front Desk Coordinator)

About ABC Imaging
ABC Imaging is a global printing and visual communications company, providing one-stop visual solutions to Fortune 500 clients worldwide. With locations in the USA, London, Dubai, and Shanghai, we deliver end-to-end print production, graphics, and media services on a global scale.

Job Overview
We are seeking a detail-oriented and customer-focused Customer Service Representative to join our print production team. This role serves as the key link between clients and production, ensuring all print jobs, specifications, and deadlines are accurately managed from intake through completion.

The ideal candidate has experience in print production, prepress, or customer service within a graphics or printing environment.

Key Responsibilities

Monitor and process incoming print jobs via email, production bins, and front counter intake
Accurately code and log customer tickets according to company guidelines and production workflows
Serve as the primary point of contact for client inquiries, job specifications, deadlines, and budgets
Communicate job requirements clearly to production teams, including operators and prepress staff
Review incoming job details to ensure accuracy, completeness, and print readiness
Follow up with clients regarding file issues, production questions, and scheduling updates
Track jobs through completion and ensure proper job closure, delivery, and shipment logging
Provide professional front desk and phone support to clients and internal teams
Maintain a clean, organized, and efficient reception and production intake area
Manage office and production supplies inventory
Support production staff with administrative and workflow assistance as needed
Perform additional duties as assigned by management

Qualifications

Strong organizational skills and exceptional attention to detail
Experience in customer service, print production, prepress, or graphics environment preferred
Working knowledge of offset printing, digital printing, and production workflows
Familiarity with prepress processes and file preparation standards
Strong problem-solving and solutions-oriented mindset
Excellent verbal and written communication skills
Ability to multitask in a fast-paced, deadline-driven production environment
Proficiency in Microsoft Office (Word, Excel, Outlook)
Experience with graphics applications (Adobe Creative Suite preferred) is a plus

Quick Apply

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Customer Service Representative

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Grand Format Sales Representative

Commercial Real Estate Agent

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