Top 73 Americas car mart Jobs

Account Resolution Specialist
America's Car-Mart —Rogers, AR
- $16 an hour
- Dealership
- Computer literacy
- Mid-level
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Compliance Examiner
America's Car-Mart —Rogers, AR
- $16 an hour
- Research
- Mid-level
- Training & development
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11d
Collections Representative
America's Car-Mart —Woodstock, GA
- $15.75 an hour
- Pass drug screening
- Clean MVR report
- Organizational skills
- Employee stock purchase plan
- Health insurance
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Office Manager
America's Car-Mart —Rolla, MO
- $16.50 an hour
- Dealership
- Customer service
- Pass drug screening
- Employee stock purchase plan
- Health insurance
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Customer CARE Champion
America's Car-Mart —Rogers, AR
- $15 an hour
- Monday to Friday
- Computer literacy
- High school diploma or GED
- Communication skills
- Employee stock purchase plan
- Health insurance
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Purchasing Administrative Assistant
America's Car-Mart —Rogers, AR
- $15 an hour
- Full-time
- Pass drug screening
- Office
- Clean MVR report
- Employee stock purchase plan
- Paid holidays
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Office Manager
America's Car-Mart —Broken Arrow, OK
- $15 an hour
- Dealership
- Pass drug screening
- Mid-level
- Employee stock purchase plan
- Health insurance
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Office Clerk
America's Car-Mart —Jackson, TN
- $10 an hour
- Dealership
- Pass drug screening
- Clean MVR report
- Employee stock purchase plan
- Health insurance
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Lot Attendant
America's Car-Mart —Rolla, MO
- $15 an hour
- Dealership
- Merchandising
- Pass drug screening
- Employee stock purchase plan
- Health insurance
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5d
Service Advisor
America's Car-Mart —Springdale, AR
- $17 an hour
- Dealership
- Pass drug screening
- Mid-level
- Employee stock purchase plan
- Health insurance
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13h
General Affairs Administrator (NJ)
H Mart Companies, Inc. —Lyndhurst, NJ
- Monday to Friday
- Microsoft Excel
- English
- Mid-level
- Paid holidays
- Health insurance
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Assistant Mgr
Car-Mart —Jackson, TN
- $40,000 - $55,000 a year
- Overtime
- Clean driving record
- Dealership
- Inventory management
- Employee stock purchase plan
- Health insurance
Quick Apply
Account Representative
Car-Mart —Marion, IL
- $16 an hour
- Full-time
- Clean driving record
- Pass drug screening
- Driver's License
- Employee stock purchase plan
- Paid holidays
Quick Apply
Automotive Technician
America's Car-Mart —Austin, TX
- $30 an hour
- ASE Certification
- Mechanic experience
- Dealership
- Employee stock purchase plan
- Health insurance
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Account Resolution Specialist

America's Car-Mart -
Rogers, AR

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Job Details

$16 an hour

Qualifications

Debt collection phone call
Managing customer accounts
Customer relationship building
Texting/chatbox tools
Account maintenance
Bachelor's degree in finance
Computer literacy
Spreadsheets
Service scheduling
Client inquiry handling
Mid-level
Client relationship development
Post-sales issue resolution
Bachelor's degree in business administration
Finance
Financial issue resolution
Quality control management
Bachelor's degree
Team training
Desktop applications
Business Administration
Billing issue inquiries
Productivity software
Handling account queries
Quality control communication
Cross-functional collaboration
Business
Account management
Communication skills
Technical Proficiency

Full Job Description

Summary:

As an Account Resolution Specialist, you will play a pivotal role in overseeing collections processes and best practices within assigned dealerships. You will serve as a Subject Matter Expert (SME), providing guidance, training, and quality control monitoring to Dealership Account Representatives and Management staff. Your responsibilities will include identifying areas of concern in collection practices, fostering collaborative relationships between customers and dealerships, scheduling personal visits, and assisting in resolving payment issues effectively and efficiently.

Essential Duties and Responsibilities:

Identify areas of concern in Collection Practices and provide assistance and training to dealership staff.
Monitor Dealership/Customer communications to ensure quality control in collection practices.
Mend relationships with Customers and foster collaboration between Customers and Dealership regarding their accounts.
Schedule Personal Visits (PV’s) for Dealership Account Representatives and maintain daily updates on shared spreadsheets.
Collaborate with stakeholders and departments to ensure communication adheres to company standards, practices, and applicable laws and regulations.
Respond to incoming text messages or calls from customers regarding late payments and provide appropriate resolutions.
Assist with additional campaigns to support struggling dealerships in establishing solid collections practices.
Identify lot level issues contributing to collections issues and communicate them to the appropriate department.
Adhere to company policies and procedures, supporting the company’s mission, vision, values, and standards of ethics.
Ensure daily attendance to complete all duties in a timely manner.
Perform other duties and responsibilities as assigned by your direct manager.

Qualifications:

Bachelor's degree in Business Administration, Finance, or related field preferred.
Previous experience in collections, customer service, or dealership operations preferred.
Strong understanding of collection practices, laws, and regulations.
Excellent communication and interpersonal skills.
Ability to educate and train dealership staff effectively.
Detail-oriented with strong organizational and multitasking abilities.
Proficiency in using computer systems and software applications.
Ability to work independently and collaboratively in a team environment.

#corp

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

americas car mart jobs

Account Resolution Specialist

Compliance Examiner

Collections Representative

Office Manager

Customer CARE Champion

Purchasing Administrative Assistant

Office Manager

Office Clerk

Lot Attendant

Service Advisor

General Affairs Administrator (NJ)

Assistant Mgr

Account Representative

Automotive Technician

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