Top 18 Aspira Jobs | SimplyHired

Customer Service Representative- Maryland Resident
Aspira —Frostburg, MD
- Part-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
5d
Mantenimiento-empleado(a) tiempo completo CAROLINA
ASPIRA de Puerto Rico —Carolina, PR
- $10.50 an hour
- Full-time
- High school diploma or GED
- Driver's License
- In-person
Quick Apply
19h
Customer Service Representative- Bilingual Maryland Resident (Spanish)
Aspira —Frostburg, MD
- Part-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
5d
Physical Education Teacher
ANTONIA PANTOJA CHARTER SCHOOL AN ASPIRA OF PENNSYLVANIA SCH —Philadelphia, PA
- $59,240 - $86,148 a year
- Weekends as needed
- Classroom
- Spanish
- Teaching Certification
Quick Apply
13d
Staff Engineer (Typescript)
Aspira —Austin, TX
- Hybrid work
- Computer science
- 6 years
- Computer Science
Senior Technical Recruiter
Aspira —Austin, TX
- Background check
- 8 years
- Analysis skills
Elementary School Teacher
ANTONIA PANTOJA CHARTER SCHOOL AN ASPIRA OF PENNSYLVANIA SCH —Philadelphia, PA
- $58,240 - $85,148 a year
- Weekends as needed
- Classroom
- Spanish
- Teaching Certification
- Paid parental leave
- Health insurance
Quick Apply
Insurance Reimbursement Specialist
Aspira Labs, Inc. —Shelton, CT
- Full-time
- Microsoft Word
- Microsoft Excel
- HIPAA
Quick Apply
Senior Product Designer
Aspira —Austin, TX
- Hybrid work
- 6 years
- Office
- Bachelor's degree
Market Development Mgr
Aspira Labs, Inc. —Houston, TX
- Full-time
- Remote
- Nursing
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Senior Software Engineer
Aspira —Austin, TX
- Computer science
- Computer Science
- 5 years
Medical Lab Technician
Aspira Labs, Inc. —Austin, TX
- 8 hour shift
- Mid-level
- Bachelor's degree
- Typing
Quick Apply
Middle School Girls Volleyball Assistant Coach
Las Américas ASPIRA Academy —Newark, DE
- Temporary
- Background check
- CPR Certification
- Current TB test
Quick Apply
7d
Principal Java Software Engineer
Aspira —United States
- Remote
- Computer Science
- System design
- 11+ years

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Teacher (All Experience Levels) - School Year 25-26 New Bronx K-12 Campus Opening Soon
Success Academy Charter Schools, Inc. —Bronx, NY
A bachelor’s degree before your first day of work with Success Academy (a background in education is not required). Manage a classroom of 20+ scholars.
$65,000 a year
Quick Apply
Elementary School Teacher
Ojibwe Charter School —Brimley, MI
Qualified applicants must have a valid Michigan teaching certificate. Proven ability to implement innovative methods of teaching using offline and online…
From $40,000 a year
Quick Apply

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Customer Service Representative- Maryland Resident

Aspira -
Frostburg, MD

Quick Apply

Job Details

Part-time
5 days ago

Qualifications

Computer literacy

Full Job Description

Retail Contact Center Team Overview
The Aspira Customer Service Center provides 24/7/365 inbound and outbound customer support, addressing inquiries, reservations, and purchases while adhering to company policies and contractual obligations.

Position Purpose and Impact
Seeking a Part-Time Customer Service Representative located in Maryland. The Customer Service Representatives manages inbound and outbound customer interactions, assisting with reservations, permits, and general inquiries. The role focuses on delivering exceptional service to foster long-term customer loyalty.

This is a fully remote, part-time, position working approximately 29 hours per week.

Responsibilities

Respond to inbound and outbound calls providing clear and professional communication and resolving customer inquiries or issues.
Follow established processes to assist customers with reservations, ticketing, permits, and other services.
Effectively transfer customers to the appropriate department when needed.
Seek management support when necessary for complex issues or escalations.
Document customer interactions accurately according to company standards.
Update customer accounts and system information accurately.
Meet individual KPIs and support department goals for customer service excellence.
Adhere to company policies, procedures, and performance standards.
Complete all required training and coaching within set timeframes.
Communicate effectively with leadership and team members during shifts, ensuring proper handoff of work.
Contribute to a positive team environment by delivering best-in-class service and supporting department goals.
Perform other duties as assigned to support the contact center.
A flexible schedule is required, including evening or weekend hours

Desired Qualifications

Strong customer service skills with a professional, calm demeanor.
Ability to listen attentively, demonstrate empathy, and respond to customer needs.
Builds rapport with customers through friendly and professional interactions.
Proficient in following scripts and documenting customer interactions.
Demonstrates ownership and accountability, ensuring customers receive exceptional service.
Strong communication skills, both verbal and written, with excellent attention to detail.

Desired Education and Experience

High School Diploma or equivalent.
1+ years of inbound contact center experience.
2+ years of customer-facing experience in a service role.
Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
Typing speed of 50+ words per minute and proficiency with telecommunication tools, chat, and SMS.

Desired Hardware and Software Competency

Basic proficiency in Microsoft Office Suite.
Familiarity with contact center software (e.g., Amazon Connect, Verint) is a plus.
General internet skills and the ability to use various online tools.

General Physical Demands

The below physical demands are representative of those required to successfully perform the essential functions of this job.

Visual Acuity: Close visual acuity to read and analyze data on a computer monitor.
Hearing Ability: Must be able to communicate effectively in person, over the phone, and through electronic media.
Manual Dexterity: Operation of a phone, keyboard, mouse, and general office equipment.
Repetitive Motion: Regular and consistent use of hands and fingers for typing, writing, and other computer-related tasks.
Lifting and Carrying: Occasional lifting and carrying of office supplies and materials weighing up to 10 pounds.
Sedentary Work and Body Position: The majority of work is performed while stationary or sitting at a desk or computer workstation. Prolonged periods of sitting and working on a computer are required. The ability to maintain the required body positions for extended periods, including sitting and using a computer is required. An ability to move within an office setting as well as departing and returning to a workstation punctually for assigned breaks periods is required.

Quick Apply

Refine Your Search

aspira jobs

Customer Service Representative- Maryland Resident

Mantenimiento-empleado(a) tiempo completo CAROLINA

Customer Service Representative- Bilingual Maryland Resident (Spanish)

Physical Education Teacher

Staff Engineer (Typescript)

Senior Technical Recruiter

Elementary School Teacher

Insurance Reimbursement Specialist

Senior Product Designer

Market Development Mgr

Senior Software Engineer

Medical Lab Technician

Middle School Girls Volleyball Assistant Coach

Principal Java Software Engineer

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