Top 457 Asrc federal Jobs

DAI Mid-Level Technical Support Specialist
ASRC Federal —Remote
- Full-time
- Remote
- Oracle
- ERP systems
- Research
- Paid holidays
- Health insurance
Quick Apply
Business and Financial Management Analyst
ASRC Federal —Remote
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
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13d
ORION NDE Level II Quality Inspector, Senior
ASRC Federal —Cape Canaveral, FL
- Full-time
- Microsoft Excel
- No high school diploma
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Spacecraft Technician Senior, Electrical
ASRC Federal —Merritt Island, FL
- Full-time
- Schematics
- 5 years
- No high school diploma
- Paid holidays
- Health insurance
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ORION Electrical Test Engineer
ASRC Federal —Merritt Island, FL
- Extended hours
- Engineering
- Software development
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
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4d
ORION Quality Inspector, Senior
ASRC Federal —Merritt Island, FL
- Full-time
- Schematics
- No high school diploma
- Mid-level
- Paid holidays
- Health insurance
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Spacecraft Technician Mechanical, Senior
ASRC Federal —Merritt Island, FL
- Full-time
- Schematics
- No high school diploma
- High school diploma or GED
- Paid holidays
- Health insurance
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Spacecraft Technician Harness Fabrication, Senior
ASRC Federal —Merritt Island, FL
- Full-time
- No high school diploma
- High school diploma or GED
- Mentoring
- Paid holidays
- Health insurance
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Orion Orbital Arc Weld Spacecraft Technician, Senior
ASRC Federal —Merritt Island, FL
- Full-time
- High school diploma or GED
- US work authorization
- In-person
- Paid holidays
- Health insurance
Quick Apply
Custodian
ASRC Federal —Chantilly, VA
- Full-time
- Office
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
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Project Support Specialist - NASA Goddard
ASRC Federal —Greenbelt, MD
- $78,149 - $117,286 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Escort/Receptionist (Part-Time)
ASRC Federal —Dahlgren, VA
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Paid holidays
- Health insurance
Quick Apply
12d
Automated Test Engineer
ASRC Federal —Remote
- Full-time
- Remote
- Doctoral degree
- Computer Science
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Senior Internal Controls Analyst
ASRC Federal —Remote
- Full-time
- Remote
- CPA
- Master's degree
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
12d
Systems Security Officer (ISSO)
ASRC Federal —Washington, DC
- $142,078 - $241,558 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 8 years
- Paid holidays
- Health insurance
Quick Apply
14d
Executive Officer - NASA Goddard
ASRC Federal —Greenbelt, MD
- $94,922 - $142,446 a year
- Full-time
- 7 years
- Microsoft Outlook
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Temporary Culinary Worker
ASRC Federal —Alaska
- Temporary
- Background check
- Clean driving record
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Security Guard
ASRC Federal —Fairbanks, AK
- Weekends as needed
- CPR Certification
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Temporary Electrician
ASRC Federal —Alaska
- Temporary
- Background check
- Construction site
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Principal DevSecOps Infrastructure Engineer
ASRC Federal —Remote
- Full-time
- Remote
- Azure
- Computer Science
- Windows
- Paid holidays
- Health insurance
Quick Apply

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DAI Mid-Level Technical Support Specialist

ASRC Federal -
Remote

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Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Optimizing workflow processes
Accounting systems
Customer communication
Performance dashboards
Records maintenance
Financial data reconciliation
Oracle
IT user and group management
Monitoring compliance data
Procedural guides
Incident report management
Operations coordination
ERP systems
Governance, risk, and compliance (GRC) software
Secret Clearance
Training material drafting
Research
Mid-level
Incident Escalation
Reporting and dashboarding tools
User training (technical support)
Communication platforms
System maintenance
Bachelor's degree
Continuous improvement
Content development
Incident management operations support
Customer support ticket management
Data access controls implementation
Instructor-led training (training delivery method)

Full Job Description

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™

ASRC Federal Professional Services LLC is seeking an Mid-Level Technical Support Specialist with an active U.S. Government Secret Security Clearance to provide Tier I Help Desk support, technical troubleshooting, user management assistance, training support, and system sustainment support for the Joint Staff DAI Operating Unit. This position supports end users utilizing the Defense Agencies Initiative (DAI) Enterprise Resource Planning (ERP) system and assists with resolving financial system issues, user account management, reporting discrepancies, and operational support requirements.

Job Duties Include But Does Not Restrict The Tasks that May Be Assigned:

Provide Tier I Help Desk support for DAI users during established business hours.
Receive, track, document, prioritize, and resolve customer incidents using the contractor-provided ticketing system.
Perform technical troubleshooting and diagnostics for DAI user issues.
Escalate unresolved issues to the DAI PMO Tier II Help Desk support or liaison with the Joint Service Provider (JSP) as required.
Provide timely responses to users and maintain accurate records of support activities.
Support DAI user account management activities including SAAR processing, DD2875 reviews, and account provisioning support.
Assist with bi-weekly user account reviews and deactivation activities.
Support Governance, Risk, and Compliance (GRC) reporting and annual user access reviews.
Monitor Agency Health Check dashboards, IGT reports, Fiscal Year End dashboards, and reconciliation reports.
Monitor DAI and Enterprise Performance Management (EPM) data for discrepancies and report findings to Government personnel.
Assist with transactional reconciliation activities and issue resolution.
Support development and maintenance of DAI training materials, quick reference guides, desk guides, and work instructions.
Provide desk-side, virtual, or classroom training to end users when requested.
Maintain and update SharePoint content, training repositories, and user reference materials.
Track help desk ticket trends and identify opportunities for training or process improvements.
Support System Integration Testing (SIT) and User Acceptance Testing (UAT) activities.
Assist with process improvement initiatives and implementation of operational enhancements.
Coordinate with stakeholders to ensure continuity of DAI operational support.
Prepare monthly help desk activity reports and operational status updates.

Skills/Qualifications:

Strong customer service and technical troubleshooting skills.
Knowledge of ERP systems, financial management operations, and DAI functionality.
Experience with ticket management systems and help desk operations.
Ability to research and resolve system and transactional issues.
Knowledge of user account management and access control procedures.
Strong communication, documentation, and organizational skills.
Experience developing training materials and providing user training.
Proficiency with Microsoft Office Suite, SharePoint, and collaboration tools.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently with minimal Government oversight.

Education/Experience:

Minimum of five (5) years of professional experience supporting ERP systems, financial management systems, or federal help desk operations.
Experience supporting DAI or Oracle Federal Financials preferred.
Experience performing financial system research, reconciliation support, and customer support activities preferred.
Bachelor's degree, or 4 additional years of equivalent combination of education and experience (one year of education equates to one year of experience).

Clearance Requirements:
Active Secret Security Clearance required. Candidates without a minimum of a Secret clearance will not be considered.

Travel:
Travel will not occur regularly and will typically be less than 5% of the time.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement
ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

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Refine Your Search

asrc federal jobs

DAI Mid-Level Technical Support Specialist

Business and Financial Management Analyst

ORION NDE Level II Quality Inspector, Senior

Spacecraft Technician Senior, Electrical

ORION Electrical Test Engineer

ORION Quality Inspector, Senior

Spacecraft Technician Mechanical, Senior

Spacecraft Technician Harness Fabrication, Senior

Orion Orbital Arc Weld Spacecraft Technician, Senior

Custodian

Project Support Specialist - NASA Goddard

Escort/Receptionist (Part-Time)

Automated Test Engineer

Senior Internal Controls Analyst

Systems Security Officer (ISSO)

Executive Officer - NASA Goddard

Temporary Culinary Worker

Security Guard

Temporary Electrician

Principal DevSecOps Infrastructure Engineer

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