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Part-Time Remote Admissions Credentials Representative (Office of Admissions Operations)

Indiana University -
Bloomington, IN

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Job Details

Temporary | Part-time | Seasonal | Full-time
$15 an hour
12 days ago

Benefits

Paid parental leave
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Life insurance
Retirement plan

Qualifications

Computer operation
Confidential information handling
Customer service
Zoom
Windows
High school diploma or GED
Video conferencing software
Desktop applications
Typing
Productivity software
Video conferences (communication methods)
Video conferencing systems operation
Office experience
VPN

Full Job Description

Department

ADMISSIONS OPERATIONS (BL-OPER-IUBLA)

Department Information

The Office of Enrollment Management (OEM) serves Indiana University Bloomington by recruiting, enrolling, and serving the undergraduate population. We are deeply committed to transforming students' lives through access, engagement, and success while becoming the most innovative, strategic, and visionary enrollment management team in the nation. With a strong focus on belonging, access, and opportunity, OEM works with campus partners to make IU Bloomington the best university possible.

The Office of Admissions Operations provides operational, processing, and custom systems support for undergraduate recruitment and admissions activities on the Indiana University Bloomington campus.

Job Summary

Department Specific Responsibilities

Maintains expertise in data entry of high school curriculum from transcripts and other sources, with particular emphasis on speed and accuracy.
Develops skills in the use of local and enterprise systems and databases (Hydrus, OnBase, SIS) to facilitate processing of transcripts and other academic materials.
Continuously monitors workflow processing queues, prioritizing and adjusting tasks as needed to meet deadlines and support initiatives.
Identifies and escalates curriculum discrepancies and processing irregularities.

Qualifications

EDUCATION

Required

High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE:

Required

2 years of office work experience

SKILLS

Required

Excellent interpersonal and communication skills, including customer service orientation and ability to interact and effectively communicate with a wide variety of individuals
Ability to take initiative and exert reliability, flexibility, and a positive attitude while handling stressful situations and confidential information and materials
Ability to exhibit competence, patience, and tact in a fast-paced environment
A high degree of integrity, accountability, and attention to detail as problems detected in the processing workflow may impact on a student's admission status
Strong organizational, multitasking, and problem-solving skills

Working Conditions / Demands

Must be able to maintain a complex operational schedule and have some flexibility in the work schedule. Position requires a high degree of tolerance for stress and extended time at a computer during high-volume work periods.

This position will not allow for remote work outside the state of Indiana.

This is a fully remote position. You will need to demonstrate technology and system access to the following:

A high-speed, stable internet connection.
A quiet, private work environment.
A PC running at least Windows 10 or a Mac running Catalina.
2 monitors (at least 14 inches each).
A full, standard-size keyboard and mouse (trackpad will not suffice).
A webcam for Zoom video conferencing.
Ability to run Cisco Secure Client VPN and connect to IUanyware.

Additional Information

This is a temporary, part-time seasonal position.

August¿November: Up to 29 hours per week, including required training that will take place in August.

November¿January (seasonal peak period): Work hours may vary based on departmental needs and will increase to a maximum of 40 hours per week.

Schedules are subject to change based on operational and departmental requirements.

Potential for extended weekday and weekend availability during peak processing periods.

Work Location

This is a fully remote position. However, this is subject to change in the future based on university policy and business needs.

Advertised Salary

The advertised wage for this position is $15.00

Work Hours

Monday through Friday, 8:00 AM to 5:00 PM

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

Contact Us

Request Support
Telephone: 812-856-1234

Apply Now

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