The General Community Manager is the senior onsite leader responsible for one large asset or a small cluster of communities, with overall accountability for operations, financial performance, service standards, asset condition, and team development. This position is currently expected through December of 2026 with opportunity to change.
KEY RESPONSIBILITIES
- Lead all onsite business operations for the assigned community or communities
- Set performance standards for leasing, office, and maintenance teams
- Own budget execution, financial reporting, rent strategy, and collections
- Drive resident satisfaction, service recovery, and operational excellence
- Ensure capital planning, asset preservation, and preventive maintenance execution
- Partner with regional leadership and ownership/client stakeholders
- Develop talent and maintain a strong accountability culture
- Effectively manage deadlines and priorities in a fast past environment while maintaining accuracy and attention to detail
REQUIRED QUALIFICATIONS
- Prior experience in a residential Property Manager or General Manager role
- Strong budget management and financial reporting experience
- Proven success hiring, developing, and retaining high-performing teams
- Strong communication and stakeholder management ability
PREFERRED QUALIFICATIONS
- Degree or equivalent relevant experience
- Experience with fee-managed or third-party assets
- Experience leading large or multiple communities
COMMUNICATION SKILLS
- Executive level leadership and organizational communication skills
- Strong strategic planning and stakeholder communication abilities
- Ability to lead large teams and communicate operational expectations effectively
- Excellent client, ownership, and regional partnership communication skills
- Strong crisis management and conflict resolution communication abilities
- Ability to drive accountability, culture, and performance through effective leadership communication
- Strong presentation, negotiation, and business communication skills
- Ability to communicate financial and operational performance clearly to diverse audiences
TECHNOLOGY SKILLS
- Expert-level proficiency with property management, operational, and financial systems
- Advanced reporting, budgeting, and financial analysis technology skills
- Strong proficiency with Yardi, Entrata, OneSite, or equivalent enterprise platforms
- Ability to analyze portfolio performance metrics and operational KPIs
- Experience managing capital project tracking and preventive maintenance systems
- Advanced Microsoft Excel, reporting, and presentation software skills
- Familiarity with revenue management, business intelligence, and operational dashboard tools
- Ability to leverage technology to improve operational performance, communication, and resident experience
PHYSICAL/WORK REQUIREMENTS
- Frequent onsite operational presence
- May require local travel between communities
This job description is intended to describe the general nature and level of work performed by incumbents in this role. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties may be changed or assigned at any time based on business need. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role. Employment is subject to all applicable company policies and laws, including Fair Housing, safety, and nondiscrimination requirements.
WHY JOIN BRIDGE PROPERTY MANAGEMENT?
We are dedicated to fostering an inclusive workplace where everyone feels valued. Beyond recruitment, we continuously refine our workplace practices to support our employees’ growth and success. We are also proud to support Environmental, Social, and Governance (ESG) initiatives across all Bridge properties and offices.
WHAT WE OFFER
- Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, and Short Term Disability.
- Company paid Life Insurance (option to buy additional available) and Long-Term Disability.
- Access to Mental Health & Well-Being service.
- 401K: Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate. *The employee must be at least 21 years of age and have worked for the Company for at least 60 days.
- Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year.
- 11 Paid Holidays per year.
- Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.
- Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.
We at Bridge acknowledge and appreciate the uniqueness of each individual, understanding that our people are the key to our success. We are committed to fostering an inclusive environment where everyone feels respected and valued. Our dedication extends beyond our business goals to making a positive impact in our communities and upholding Sustainability and Responsibility (S&R) principles at our properties and corporate locations. We evaluate all candidates based on merit, without any discrimination based on race, color, religion, sex, age, disability, sexual orientation, national origin, or any other category protected by law. As an equal opportunity employer, we are devoted to creating an inclusive hiring process. We actively work to eliminate barriers and provide reasonable accommodations to qualified individuals with disabilities. Our goal is to provide fair opportunities and access throughout the recruitment, hiring, and employment experience.
