Top 20 Casino manager cruises Jobs

Customer Service Representative I
Treasure Island Resort & Casino —Welch, MN
- $18 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Front Desk Manager
Westgate Resorts —Las Vegas, NV
- $65,000 - $70,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- 3 years
- Paid holidays
- Health insurance
Senior Analyst, Casino Marketing Technical Operations
Carnival Cruise Line —Miami, FL
- Full-time
- Computer Science
- 5 years
- Office
- Employee stock purchase plan
- Paid holidays
9d
Manager, Youth Operations
Carnival Cruise Line —Miami, FL
- Full-time
- Inventory management
- 5 years
- Office
- Employee stock purchase plan
- Paid holidays
3d
F&B Manager - Full Time
Victory Casino Cruises —Cape Canaveral, FL
- Weekends as needed
- Background check
- 18 years or older
- Computer literacy
Quick Apply
Manager, Contact Center Analytics & Solutions
Royal Caribbean Group —Lakeland, FL
- Office
- SQL
- Analysis skills
Cafe Attendant
Victory Casino Cruises —Cape Canaveral, FL
- Weekends as needed
- Background check
- Pass drug screening
- 16+ years old
Quick Apply
Senior Manager, Marketing Performance
Royal Caribbean Group —Miami, FL
- 7 years
- Microsoft Excel
- Computer Science
Tour Desk Agent
Westgate Resorts —Las Vegas, NV
- $18 an hour
- Full-time
- Inventory management
- Research
- Office
- Paid holidays
- Health insurance
Manager Sr., Global Tax
Carnival Corporation —Miami, FL
- Full-time
- Hybrid work
- 7 years
- Office
- Analysis skills
- Employee stock purchase plan
- Paid holidays
Assistant Manager
Culver's —Lakeville, MN
- $18 - $23 an hour
- Full-time
- No education required
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Data Scientist, Global Gaming
Carnival Corporation —Miami, FL
- Full-time
- Hybrid work
- Computer Science
- No experience needed
- Office
- Employee stock purchase plan
- Paid holidays
Director, Customer Marketing
Royal Caribbean Group —Miami, FL
- Full-time
- Microsoft Outlook
- Marketing
- Office
Senior Specialist, Music Operations
Royal Caribbean Group —Miami, FL
- Full-time
- Microsoft Excel
- Writing skills
- Research
Resort Experience Supervisor
Westgate Resorts —Las Vegas, NV
- $21 - $23 an hour
- Weekends as needed
- Background check
- Management
- Merchandising
- Paid holidays
- Health insurance
Cook
Victory Casino Cruises —Cape Canaveral, FL
- Weekends as needed
- Background check
- 18 years or older
- Pass drug screening
Quick Apply
Cook--Full-Time
Victory Casino Cruises —Cape Canaveral, FL
- Full-time
- Background check
- 18 years or older
- Pass drug screening
Quick Apply
VOA Agent
Westgate Resorts —Las Vegas, NV
- $12 an hour
- Full-time
- 6 years
- Sales
- High school diploma or GED
- Paid holidays
- Health insurance

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Customer Service Representative I

Treasure Island Resort & Casino -
Welch, MN

Quick Apply

Job Details

$18 an hour

Qualifications

Computer operation
Microsoft Excel
Microsoft Outlook
Phone communication
Word embeddings
English
Windows
Desktop applications
Telephone systems
Multi-line phone systems
Typing
Suggestive selling
Office phone management

Full Job Description

Pay Rate: $18.00 an hour

SUMMARY: To answer incoming calls, redirect callers, respond to property-related inquiries, and make hotel reservations. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Answer incoming calls providing detailed information for the property (including amenities, promotions, events, and Passport club information), provide directions to the property and address complaints
Manage reservations for the property including hotel, restaurants, dinner cruises and promotional events being sure to accurately quote rates
Input detailed information into the Property Management System and accurately and efficiently processes advance deposit credit card information
Alert Security to potential problems and emergencies
Determine guest room numbers, extensions, request service follow-up calls and provide reservation confirmation numbers
Assist in promotional events as needed

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

High School Diploma/GED or equivalent experience

Preferred:

1-year call center or reservation agent experience preferably in a hotel or casino environment

Skills

Required:

Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent written, verbal and interpersonal communication skills
Must be able to read and write English
Proven to accurately type 35 wpm

Abilities

Required:

Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to maintain a fast paced work environment
Ability to enthusiastically and professionally sell and / or up-sell property amenities
Ability to speak in a clear, concise and pleasant voice
Ability to answer a multi-line phone system in a professional and courteous manner
Ability to operate phone and computer systems simultaneously
Working knowledge of phone systems and computer applications

REQUIRED TRAINING

Treasure Island guest service training
Phone system
Hotel reservation system
Event tracking
Promotional systems
Any position-related training as determined by department manager

PHYSICAL DEMANDS

Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have a good sense of balance, and be able to bend and kneel infrequently
Must be able to reach and twist occasionally
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 5 pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination

WORKING ENVIRONMENT

Work is performed primarily in administration building but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

casino manager cruises jobs

Customer Service Representative I

Front Desk Manager

Senior Analyst, Casino Marketing Technical Operations

Manager, Youth Operations

F&B Manager - Full Time

Manager, Contact Center Analytics & Solutions

Cafe Attendant

Senior Manager, Marketing Performance

Tour Desk Agent

Manager Sr., Global Tax

Assistant Manager

Data Scientist, Global Gaming

Director, Customer Marketing

Senior Specialist, Music Operations

Resort Experience Supervisor

Cook

Cook--Full-Time

VOA Agent

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