Top 19 Casino manager cruises Jobs

Front Desk Manager
Westgate Resorts —Las Vegas, NV
- $65,000 - $70,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- 3 years
- Paid holidays
- Health insurance
Senior Analyst, Casino Marketing Technical Operations
Carnival Cruise Line —Miami, FL
- Full-time
- Computer Science
- 5 years
- Office
- Employee stock purchase plan
- Paid holidays
9d
Manager, Youth Operations
Carnival Cruise Line —Miami, FL
- Full-time
- Inventory management
- 5 years
- Office
- Employee stock purchase plan
- Paid holidays
3d
F&B Manager - Full Time
Victory Casino Cruises —Cape Canaveral, FL
- Weekends as needed
- Background check
- 18 years or older
- Computer literacy
Quick Apply
Manager, Contact Center Analytics & Solutions
Royal Caribbean Group —Lakeland, FL
- Office
- SQL
- Analysis skills
Cafe Attendant
Victory Casino Cruises —Cape Canaveral, FL
- Weekends as needed
- Background check
- Pass drug screening
- 16+ years old
Quick Apply
Senior Manager, Marketing Performance
Royal Caribbean Group —Miami, FL
- 7 years
- Microsoft Excel
- Computer Science
Tour Desk Agent
Westgate Resorts —Las Vegas, NV
- $18 an hour
- Full-time
- Inventory management
- Research
- Office
- Paid holidays
- Health insurance
Manager Sr., Global Tax
Carnival Corporation —Miami, FL
- Full-time
- Hybrid work
- 7 years
- Office
- Analysis skills
- Employee stock purchase plan
- Paid holidays
Assistant Manager
Culver's —Lakeville, MN
- $18 - $23 an hour
- Full-time
- No education required
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Data Scientist, Global Gaming
Carnival Corporation —Miami, FL
- Full-time
- Hybrid work
- Computer Science
- No experience needed
- Office
- Employee stock purchase plan
- Paid holidays
Director, Customer Marketing
Royal Caribbean Group —Miami, FL
- Full-time
- Microsoft Outlook
- Marketing
- Office
Senior Specialist, Music Operations
Royal Caribbean Group —Miami, FL
- Full-time
- Microsoft Excel
- Writing skills
- Research
Resort Experience Supervisor
Westgate Resorts —Las Vegas, NV
- $21 - $23 an hour
- Weekends as needed
- Background check
- Management
- Merchandising
- Paid holidays
- Health insurance
Cook
Victory Casino Cruises —Cape Canaveral, FL
- Weekends as needed
- Background check
- 18 years or older
- Pass drug screening
Quick Apply
Cook--Full-Time
Victory Casino Cruises —Cape Canaveral, FL
- Full-time
- Background check
- 18 years or older
- Pass drug screening
Quick Apply
VOA Agent
Westgate Resorts —Las Vegas, NV
- $12 an hour
- Full-time
- 6 years
- Sales
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative I
Treasure Island Resort & Casino —Welch, MN
- $18 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply

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Front Desk Manager

Westgate Resorts -
Las Vegas, NV

Apply Now

Job Details

Full-time
$65,000 - $70,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Military leave
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Opportunities for advancement
Pet insurance

Qualifications

Staff supervision
Managing teams in a customer support role
Managing hospitality teams
High school diploma or GED
Productivity software

Full Job Description

Company Description

Situated just 2.5 miles from the world-famous Las Vegas Strip, the tropically landscaped Westgate Flamingo Bay Resort allows you the ideal opportunity to help create remarkable guest experiences in a fun and rewarding environment. As part of the Westgate Flamingo Bay Resort team, you will help provide guests a home away from home at our amazing resort that features complimentary scheduled shuttle service to the Las Vegas Strip and Westgate Las Vegas Resort & Casino. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

What You’ll Do as a Resort Front Desk Manager:

As a Resort Front Desk Manager at Westgate Resorts you will oversee all front office operations. Assures guest satisfaction with room amenities and service. Resolve guest complaint in an efficient manner by performing the following duties. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.

Lead and manage all Front Office departments; Front Desk, Guest Services, and PBX, ensuring cohesive operations and exceptional guest service.
Recruit, onboard, train, and terminate front office personnel, maintaining a high-performing and service-oriented team.
Resolve guest complaints and service issues with empathy and efficiency, ensuring timely follow-up and long-term solutions.
Oversee scheduling, payroll, and labor management, balancing operational needs with budgetary goals.
Produce accurate room forecasts and collaborate with Revenue and Reservations teams to optimize occupancy and rate strategy.
Maintain and manage the operational budget, identifying cost-saving opportunities without compromising service quality.
Review nightly audit reports for accuracy and compliance, ensuring financial integrity and smooth transitions between shifts.
Develop and deliver training programs for Front Office, Guest Services, and PBX teams, aligned with service standards and brand expectations.
Act as Manager on Duty, representing resort leadership and supporting all departments during assigned shifts.
Champion guest satisfaction platforms (e.g., Medallia, Google Reviews, Expedia), analyzing feedback and implementing strategies to elevate service scores across all touchpoints.
Other duties as assigned.

Supervisory Responsibilities

Directly supervises team members in the location.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include training and coaching team members.
Planning, assigning, and directing work.
Assisting in appraising performance and rewarding team members.
Addressing complaints and resolving problems.

Qualifications

What You'll Bring:

High school diploma or general education degree GED.
The Team Member must regularly lift and/or move up to 10 pounds.
Follow instructions without close supervision.
Must be able to work weekends and holidays as needed.
Required to pass a background screen, drug test, and prove eligibility to work in the United States.
3-5 years of relevant experience in hospitality / Front Office, with demonstrated ability to manage different teams and guest experience.
Proficient with computer software (including Microsoft Office).
Commitment to delivering outstanding service and creating positive guest experiences.

If you love creating clean, welcoming spaces for guests and want to be part of a resort that values teamwork, growth, and great service. Apply today and start your Westgate adventure!

Additional Information

Why Westgate?

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

Apply Now

Refine Your Search

casino manager cruises jobs

Front Desk Manager

Senior Analyst, Casino Marketing Technical Operations

Manager, Youth Operations

F&B Manager - Full Time

Manager, Contact Center Analytics & Solutions

Cafe Attendant

Senior Manager, Marketing Performance

Tour Desk Agent

Manager Sr., Global Tax

Assistant Manager

Data Scientist, Global Gaming

Director, Customer Marketing

Senior Specialist, Music Operations

Resort Experience Supervisor

Cook

Cook--Full-Time

VOA Agent

Customer Service Representative I

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