Description:
Leading with our people, Digital Consultants’ mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do.?We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense, make working here more than a job; it’s the Digital family.
Digital Consultants seeks a highly experienced IT Asset Management Lead to oversee the governance and operational management of the enterprise IT Asset Management (ITAM) program supporting AFIMSC. The IT Asset Management Lead is the organization's foremost authority and chief strategist for the enterprise IT Asset Management (ITAM) and Software Asset Management (SAM) programs. This individual is responsible for architecting the overall ITAM governance framework, strategy, and data architecture to align with the organization's financial, operational, and security objectives. They provide visionary leadership, establish policies, and pioneer the integration of ITAM data with other business systems to deliver actionable intelligence. As the ultimate subject matter expert, they serve as the final authority on asset management practices and provide expert consultation to senior leadership on cost optimization, compliance risk, and lifecycle strategy.
Location: JBSA-Lackland AFB
Duties to include:
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ITAM Program Strategy and Architecture:
- Develop and own the multi-year ITAM strategic roadmap, ensuring it aligns with the organization's long-term technology and financial goals.
- Architect the ITAM data model within the enterprise ITSM platform/CMDB, defining asset classes, data relationships, and integration points with other systems (e.g., procurement, finance, cybersecurity).
- Lead the evaluation, selection, and implementation of enterprise-level ITAM tools and technologies.
- Establish and chair the ITAM Governance Board or working group to ensure cross-functional alignment on asset management policies.
- Governance and Process Engineering:
- Design, author, and implement the overarching governance policies for the entire IT asset lifecycle, from procurement to disposal.
- Engineer and optimize enterprise-wide ITAM processes, ensuring they are efficient, scalable, and auditable.
- Define the key performance indicators (KPIs) and metrics that will be used to measure the health, maturity, and value of the ITAM program.
- Financial and Business Analysis:
- Develop sophisticated business intelligence models to analyze Total Cost of Ownership (TCO) and Return on Investment (ROI) for major IT assets.
- Lead complex software license true-up and audit defense activities, acting as the primary liaison with major software vendors (e.g., Microsoft, Oracle).
- Provide strategic analysis and data-driven recommendations to leadership for multi-million dollar software contract negotiations and hardware refresh planning.
- Leadership and Mentorship:
- Serve as the lead technical mentor for all senior and journeyman asset management personnel.
- Act as the ultimate escalation point for the most complex licensing, compliance, or process-related issues.
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Brief senior leadership and external auditors on the status, risks, and strategic direction of the ITAM program.
Requirements:
- Clearance: Secret
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Certifications:
- Certifications (Baseline): Must possess a current CompTIA Security+ CE certification (or higher) to meet
- Certifications (Computing Environment): Must possess at least one expert-level, industry-recognized ITAM or SAM certification. Examples include:
- Certified IT Asset Manager (CITAM) from IAITAM - Highly Preferred
- Certified Software Asset Manager (CSAM)
- ITIL Managing Professional or Strategic Leader
- Experience:
- A minimum of twelve (12) years of experience in IT operations, with at least seven (7) years in a senior or lead role specifically focused on IT Asset Management and Software Asset Management.
- Proven, demonstrable experience designing and implementing an enterprise-wide ITAM program for a large, complex organization.
- Experience leading and responding to major software vendor audits (e.g., Microsoft, Oracle, Adobe) is required
- Technical Skills:
- Mastery of ITAM and SAM principles and industry best practices (e.g., ITIL, ISO 19770).
- Expert-level knowledge of complex software licensing models for major vendors.
- In-depth experience architecting and administering enterprise ITAM/ITSM platforms (e.g., ServiceNow, Flexera).
- Advanced data analysis and financial modeling skills.
- Exceptional ability to communicate complex technical and financial concepts to a non-technical, executive-level audience.
- Physical Requirements: The candidate must be able to travel to other worksites as required and with or without reasonable accommodation, be able to sit, stand, use computers and monitors, and perform duties in an office environment for extended periods. The candidate must be able to lift up to 40 lbs. on occasion (e.g., moving a case of paper or similar task) that may occur occasionally.
Benefits: The company offers the following benefits to permanent, full-time employees:
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Paid Time Off (PTO)
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Group health plans
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Income protection and supplemental benefits
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401(k) plan with company matching
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Health Savings Account (HSA)
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Flexible Spending Account (FSA)
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Pet insurance options
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Employee Assistance Program (EAP)
Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, veteran status or any other protected characteristic.
We provide reasonable accommodation to individuals who require assistance at any stage of the employment process. If you need assistance navigating Digital Consultants' job openings or applying for a position, please email [email protected] or call 571-306-3444. Please provide your contact information so we can assist you.
