Top 16 City of olathe Jobs

Animal Shelter Customer Service Representative I
City of Olathe, KS —Olathe, KS
- $17.50 - $20.00 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Organizational skills
14d
Administrative Support II
City of Olathe, KS —Olathe, KS
- $18.25 - $20.00 an hour
- Part-time
- Microsoft Excel
- Administrative experience
- High school diploma or GED
5d
Maintenance Worker I
City of Olathe, KS —Olathe, KS
- $17.50 - $18.43 an hour
- Seasonal
- Carpentry
- 18 years or older
- No experience needed
Facilities Maintenance Technician
City of Olathe, KS —Olathe, KS
- $21.75 - $29.11 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Paid parental leave
- Paid holidays
Solid Waste Collection Operator
City of Olathe, KS —Olathe, KS
- $23.75 - $29.00 an hour
- Full-time
- CDL B
- DOT physical examination
- Pass drug screening
- Paid training
- Paid parental leave
Utility Maintenance Worker
City of Olathe, KS —Olathe, KS
- $19.75 - $29.11 an hour
- Overtime
- Heavy lifting
- No experience needed
- High school diploma or GED
Events and Rental Assistant
City of Olathe, KS —Olathe, KS
- $15.50 - $17.81 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- 1 year
Stormwater Maintenance Worker
City of Olathe, KS —Olathe, KS
- $19.75 - $31.79 an hour
- Full-time
- 18 years or older
- CDL A
- Mid-level
- Paid parental leave
- Paid holidays
Seasonal Utilities Maintenance Worker
City of Olathe, KS —Olathe, KS
- From $19.75 an hour
- Overtime
- Heavy lifting
- Pass drug screening
- No experience needed
- On-the-job training
Infrastructure Inspector I
City of Olathe, KS —Olathe, KS
- $23.75 - $26.49 an hour
- Overtime
- Construction site
- Pass drug screening
- Residential
Camp Olathe Bus Driver & Recreation Leader
City of Olathe, KS —Olathe, KS
- From $20 an hour
- Seasonal
- CDL B
- Customer service
- High school diploma or GED
Seasonal Street Maintenance Worker
City of Olathe, KS —Olathe, KS
- From $19.75 an hour
- Overtime
- Heavy lifting
- Construction site
- No experience needed
Year-Round Lifeguard
City of Olathe, KS —Olathe, KS
- From $15.50 an hour
- Part-time
- CPR Certification
- Customer service
- Entry level
Police Officer
City of Olathe, KS —Olathe, KS
- $65,050 - $104,000 a year
- Full-time
- Spanish
- No experience needed
- High school diploma or GED
- Paid parental leave
- Parental leave
Division Chief of Fire Prevention
City of Olathe, KS —Olathe, KS
- $101,088 - $138,222 a year
- Full-time
- Spanish
- Construction site
- Engineering
- Paid parental leave
- Health insurance
General Fleet Maintenance Technician I-IV
City of Olathe, KS —Olathe, KS
- $21.75 - $39.06 an hour
- Full-time
- ASE Certification
- Mid-level
- High school diploma or GED
- Paid training
- Paid parental leave

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Animal Shelter Customer Service Representative I

City of Olathe, KS -
Olathe, KS

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Job Details

Full-time
$17.50 - $20.00 an hour
14 days ago

Qualifications

Customer communication
De-escalation techniques
Conflict de-escalation
High school diploma or GED

Full Job Description

If you are a current City of Olathe employee, please click this link to apply through your Workday account.

Employment Type

Full Time

Job Summary

Do you love animals and want to work at a place where you make a positive difference in the community? If so, the Olathe Animal Care & Control team is hiring for the position of customer service representative. This full-time position is the first point of contact for the public and provides support for all services at the shelter. The ideal candidate will be enthusiastic, welcoming, detailed oriented, collaborative, and dedicated to promoting the best life for our shelter pets and the adopting community!

Hourly starting pay based on experience: $17.50 - $20.00.

For more details, review the full job details and requirements below.

The Animal Care & Control Shelter Customer Service Representative is the first point of contact for assisting the public and providing support for shelter services. They work in a high volume environment in collaboration with other Animal Shelter staff in the completion of routine and complex customer service needs requiring strong problem solving and communication skills. The work requires regular interactions with animals and the general public as well as volunteers. They work with indirect supervision and will escalate more complex customer needs to a supervisor.

Key Responsibilities

Greets customers upon arrival with a friendly and welcoming attitude; provides public support in person, by telephone, and through email; responds to a variety of issues and complaints; explains departmental policies, including pet licensing, pet adoption, redemption, and general ordinances.
Assists with the administrative pieces of the adoption process, animal claims, licensing fees, and other transactions while following cash handling procedures and protocols; helps with the intake of animals from citizens, scheduling surgery appointments, and managing the intake and outcomes of animals for surgery.
Maintains accuracy of animal database and associated records; completes routine and complex forms and helps customers with the completion of required forms; enters information into complex systems for tracking and record management.
Assists with rabies/vaccination clinics, licensing drives, donation programs, and volunteer programs; supports the Veterinary Care team in delivering vaccination clinics and addressing other needs as required; collaborates with Animal Control officers and the shelter care team.

Qualifications

Experience: Previous experience in customer service and handling animals is preferred. Must be comfortable around animals and also work well with a wide range of people. Strong organization, customer service, and communication skills are essential, along with the ability to use and learn a variety of complex systems and technology. A demonstrated ability to remain calm under pressure and to effectively deescalate basic conflict is also required.

Education: A high school diploma or equivalent is required.

Licenses & Certifications: A valid driver’s license and a favorable driving record are preferred.

Apply Now

Refine Your Search

city of olathe jobs

Animal Shelter Customer Service Representative I

Administrative Support II

Maintenance Worker I

Facilities Maintenance Technician

Solid Waste Collection Operator

Utility Maintenance Worker

Events and Rental Assistant

Stormwater Maintenance Worker

Seasonal Utilities Maintenance Worker

Infrastructure Inspector I

Camp Olathe Bus Driver & Recreation Leader

Seasonal Street Maintenance Worker

Year-Round Lifeguard

Police Officer

Division Chief of Fire Prevention

General Fleet Maintenance Technician I-IV

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Hourly starting pay based on experience: $17.50 - $20.00.

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