Customer Service Specialist
Kiss Products —Port Washington, NY
- $21.50 - $39.75 an hour
- Full-time
- Office
- Business Administration
- In-person
- Paid holidays
- Health insurance
Sales Associate, IVY/RED Beauty (United States)
Kiss Products —Remote
- $57,000 - $79,567 a year
- Full-time
- High school
- English
- Mid-level
- Paid holidays
- Health insurance
Industrial Designer
Kiss Products —Port Washington, NY
- $19.25 - $36.55 an hour
- Full-time
- Bachelor of Science
- English
- Bachelor's degree
- Paid holidays
- Health insurance
Assistant Purchasing Manager
Kiss Products —Port Washington, NY
- $22.75 - $44.50 an hour
- Full-time
- Mid-level
- Office
- In-person
- Paid holidays
- Health insurance
R&D Associate
Kiss Products —Port Washington, NY
- $19.25 - $36.55 an hour
- Full-time
- Marketing
- English
- Continuous improvement
- Paid holidays
- Health insurance
Production / Assembly Manager
Kiss Products —Port Washington, NY
- $50,000 - $104,000 a year
- Full-time
- English
- 8 years
- Assembly
Cleaning Staff
Kiss Products —Mill Neck, NY
- $8 - $30 an hour
- Part-time
- Spanish
- High school
- English
- Flexible schedule
Chargeback & Recovery Specialist
Kiss Products —Port Washington, NY
- $21.50 - $39.75 an hour
- Full-time
- Bachelor of Science
- English
- Mid-level
- Paid holidays
- Health insurance
Product Associate
Kiss Products —Port Washington, NY
- $19.25 - $36.55 an hour
- Full-time
- Bachelor of Science
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
International Business Operations Specialist
Kiss Products —Port Washington, NY
- $21.50 - $39.75 an hour
- Full-time
- Bachelor of Science
- English
- Mid-level
Junior Business Analyst
Kiss Products —Port Washington, NY
- $12 - $50 an hour
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Paid holidays
- Health insurance
Specialist, Package & Graphic Design
Kiss Products —Port Washington, NY
- $21.50 - $39.75 an hour
- Full-time
- Bachelor of Science
- English
- Mid-level
- Paid holidays
- Health insurance
Product Development Specialist
Kiss Products —Port Washington, NY
- $21.50 - $39.75 an hour
- Full-time
- Marketing
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
Manager, Warehouse Operation 2nd Shift
Kiss Products —Ellabell, GA
- $69,000 - $137,000 a year
- Full-time
- Mid-level
- Mentoring
- Warehouse
Associate, Product Development/Management
Kiss Products —Port Washington, NY
- $19.25 - $36.55 an hour
- Full-time
- Marketing
- Bachelor of Science
- Office
- Paid holidays
- Health insurance
General Affairs Associate
Kiss Products —Port Washington, NY
- $19.25 - $36.55 an hour
- Full-time
- Office
- Administrative experience
- In-person
- Paid holidays
- Health insurance
9d
Credit Associate
Kiss Products —Port Washington, NY
- $19.25 - $36.55 an hour
- Full-time
- Mid-level
- Office
- In-person
- Paid holidays
- Health insurance
Senior Package Designer, Nail Brands
Kiss Products —Port Washington, NY
- $69,000 - $137,000 a year
- Full-time
- English
- Office
- In-person
- Paid holidays
- Health insurance
Shuttle Service Driver
Kiss Products —Port Washington, NY
- $17 - $35 an hour
- Part-time
- Clean driving record
- High school
- English
- Paid holidays
- Health insurance
Video Art Director
Kiss Products —Port Washington, NY
- $123,000 - $226,000 a year
- Full-time
- 11+ years
- English
- Quality control
- Paid holidays
- Health insurance

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Customer Service Specialist

Kiss Products -
Port Washington, NY

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Job Details

Full-time
$21.50 - $39.75 an hour

Benefits

Paid holidays
Health insurance
401(k)
Paid time off
Employee discount
Referral program

Qualifications

Customer returns handling
Korean

Full Job Description

Job Description Summary:

The Customer Service Representative will provide support to the Sales Team with responding to customer inquiries in a professional manner, assisting with sales processes, and assisting with any shipping issues or delays.

Job Description:

Sales Team Support:

Carrying out administrative duties and ensuring seamless sales activities for the Sales Team.

Being the liaison between the customer and Sales team, communicating feedback from the customers to the team.

Customer Service:

Respond efficiently to customer inquiries and maintain high customer satisfaction

Sales Order and Return process:

Adjusting orders when inquired by Salesman or Customers.
Real time monitoring/processing for sales mobile orders and inputting manual orders received via Email, Fax, or Phone).
Canada orders and Grand opening order process.
Checking back orders and the status of orders.
Sales return order review and billing process.
Online (Ivykiss.com) Inquiries/Assistance

Customer Claim Service:

Reporting Shortages and Damages, processing credit or replacement orders
Carrier Claim and Shipment Tracking:
Resolving shipping issues due to UPS or truck deliveries and carrier claims

Reporting:

Monthly pending sales orders and sales return

Benefits

Premium Medical Insurance Coverage
401(k) Savings Plan
Paid Time Off (PTO) based on seniority
Paid Holidays

Additional Workplace Offerings (subject to change or eligibility.)

Annual Bonus Plan
Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room
Summer Fridays
Complimentary Gourmet Breakfast, Lunch, and Dinner
Relocation Support for New Hires
Work Anniversary Recognitions
Congratulatory & Condolence Gifts
Employee Referral Bonus Program
License/Certification Reimbursements
Corporate Employee Discounts
Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card
Commuter Support (Shuttle Bus Program and EZPass Support)
Vehicle Perks

Qualification(s):

Education(s):

High School: Business Administration/Management

Work Experience:

Experience Range I: 0 - 2 years of relevant experience or industry exposure in a related field

Skill(s):

Customer Inquiries, Customer Satisfaction, Customer Service, Managing Sales Teams, Sales Orders, Sales Support, Shipping

Language(s):

Korean

Certification(s):

Not Applicable

The anticipated compensation range is

21.50 - 39.75 USD Hourly

Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Apply Now

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Customer Service Specialist

Sales Associate, IVY/RED Beauty (United States)

Industrial Designer

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R&D Associate

Production / Assembly Manager

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Junior Business Analyst

Specialist, Package & Graphic Design

Product Development Specialist

Manager, Warehouse Operation 2nd Shift

Associate, Product Development/Management

General Affairs Associate

Credit Associate

Senior Package Designer, Nail Brands

Shuttle Service Driver

Video Art Director

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