Top 55574 Credit card customer service Jobs

Customer Service - Order Desk
ICOM AMERICA INC —Kirkland, WA
- $23 - $30 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Paid holidays
Customer Service Representative - Work From Home
Connexus Resource Group —Remote
- $12 - $14 an hour
- Email
- Remote
- Computer literacy
- Typing
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative (Remote/WFH)
Debtwave Credit Counseling —Escondido, CA
- $17 - $20 an hour
- Online Application
- Remote
- Spanish
- Computer literacy
- English
- Paid training
- Health insurance
Quick Apply
Customer Service Representative -100% Remote (All Equipment Provided)
Ansafone Contact Centers LLC —Texas
- From $13.50 an hour
- Remote
- Background check
- Computer literacy
- Windows
- Paid training
- Disability insurance
Technical and Customer Experience Advisor - Work From Home - US
Transcom —Remote
- From $17.31 an hour
- Overtime
- Remote
- 18 years or older
- English
- Research
- Health insurance
- Dental insurance
Remote Customer Service- Associate
Fiserv —Tallahassee, FL
- $17.50 - $19.50 an hour
- Weekends as needed
- Remote
- Computer literacy
- Pass drug screening
- Research
21h
Credit & Collections Specialist Part-Time
Two's Company —Remote
- $25 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Basic math
- Mid-level
Quick Apply
Remote Customer Service Representative
Annuity Health —Westmont, IL
- $16 - $23 an hour
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Member Service Representative
S3 Shared Services —Remote
- $39,998 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Communication skills
- Wellness program
- AD&D insurance
Member Support Specialist
DEPARTMENT OF LABOR FEDERAL CREDIT UNION —Remote
- $18 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- Associate's degree
- Communication skills
Quick Apply
4d
Customer Service Representative - Bilingual (Spanish)
Connexus Resource Group —Remote
- $13 - $15 an hour
- Email
- Remote
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Collections Agent/Customer Service Representative
Northstar Location Services —North Carolina
- $16 - $25 an hour
- Full-time
- Remote
- Computer literacy
- Basic math
- Mid-level
- Paid training
- Health savings account
Quick Apply
Spanish Bilingual Inbound Customer Service Representative- Remote
Velera —Remote
- $18.41 an hour
- Full-time
- Remote
- Microsoft Word
- Spanish
- Microsoft Outlook
- Wellness program
- Health savings account
Fraud Representatives - Credit Card - 2nd shift
Bank of America —Kennesaw, GA
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Conflict management
Patient Financial Recovery Specialist
Firstsource Healthcare —Remote
- Remote
- High school diploma or GED
- Typing
- Communication skills
Customer Service Specialist
Kiss Products —Port Washington, NY
- $21.50 - $39.75 an hour
- Full-time
- Office
- Business Administration
- Business
- Paid holidays
- Health insurance
Customer Service Representative
Ising's Culligan —Livermore, CA
- Office
- Entry level
Customer Solutions Representative (Retention)
North American Bancard —Remote
- $15 - $17 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Health insurance
- Dental insurance
14d
Customer Service Specialist/Call Center
Avis Budget Group —Tulsa, OK
- $16.50 an hour
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
- AD&D insurance
- Dental insurance
Quick Apply
Customer Care Representative
Innovative Cleaning Services —Cincinnati, OH
- Full-time
- Entry level
Quick Apply

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Customer Service - Order Desk

ICOM AMERICA INC
Kirkland, WA

Apply Now

Job Details

Full-time
$23 - $30 an hour

Benefits

Profit sharing
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
401(k) matching
Life insurance

Qualifications

Spanish
Microsoft Excel
JD Edwards
Microsoft Outlook
Video conferencing software
B2B
Collaborative technology platforms
Microsoft Teams
Video conferences (communication methods)
Video conferencing systems operation

Full Job Description

The ideal candidate will work with staff from all departments to ensure that the best practices are followed and customers are supported efficiently. The Customer Service Department Representative will support ICOM product sales by receiving and processing order requests while demonstrating exceptional customer service. The Customer Service Department Representative will regularly interact with customers to ensure a positive experience. This position requires a reliable, organized, team-oriented person with a ‘can-do’ attitude.

EXPECTATIONS:

The Customer Service Representative (Export) is expected to demonstrate proficiency, if not expertise and understanding, in the following areas:

Conference Platforms: Vonage, TEAMS, WEBEX, or other conference platforms
Icom Operations and Procedures handbook (including all desk procedures)
JD Edwards E1 software, B2B Website, Microsoft Outlook tools
Grow in their understanding of the company products and foster a good working relationship between Icom America staff, customers, and partners.
Interface and communicate with other departments and individuals on a frequent basis to ensure a smooth order flow as well as timely and complete solutions to customer service requests.
Time management and punctuality in attendance.
Ability to work with minimal supervision after initial training has been completed.
Ability to make suggestions, which result in improved order completeness and customer satisfaction.

DUTIES AND RESPONSIBILITIES:

Receive and process customer quotes and purchase order requests via phone, fax, or e-mail

Processing of pro-forma invoices (international orders), backorder releases and blanket orders
Understand the steps to creating required customs documentation
Understand SLI and SED shipping documents
Possess the ability to communicate with various freight forwarders

Provide customers with product information, availability, and pricing
Inbound and outbound calling via Vonage phone system
Complete related paperwork and follow up as needed to ensure a smooth delivery of products
Process credit invoices (i.e., rebills, billing errors, freight reimbursements, rebates, and coupons)
Processing of credit card payments
Work closely with inter-office admin for domestic customers
Create training videos to be accessed and viewed by other department members
Other tasks include: answering incoming calls, sorting and distributing mail, filing as required, and duties as assigned

Opportunities are available to cross-train within the Customer Service Department to achieve higher levels of expertise and experience.

REQUIREMENTS:

Must be able to work independently with minimal supervision and demonstrate good decision-making and sound judgment.
Ability to prioritize fluctuating workload, execute tasks through completion, and adapt to changing priorities.
Excellent interpersonal, oral, and written communication skills. Receive and diffuse customer issues while maintaining a positive attitude.
Superior organizational skills; demonstrate attention to detail, initiative, and follow-through are required.
Computer skills - knowledge of MS Word, Excel, Access, and Outlook.
This is a bilingual role (Spanish speaking is required).

BENEFITS

401(k) & 401(k) matching
Flexible spending account
Health insurance (Medical, Dental, Vision, FSA)
Life insurance
Paid Holidays – 11 (including 1 floating)
Flexible Days – 3 days/calendar year
Vacation – 12 annually
Quarterly Productivity and Profit-Sharing Bonuses

Founded in 1979, Icom America is part of the Icom Corporation, a worldwide leader in two-way radio equipment for land, marine, avionics, and amateur radio communications. Icom America provides a competitive compensation and benefits package, including cash bonus, medical, dental, vision, life and disability insurance, matching 401(k) retirement plan, and paid vacation. Icom is an Equal Opportunity Employer M/F/Sexual Orientation/Disabled/Veteran.

Apply Now

Refine Your Search

credit card customer service jobs

Customer Service - Order Desk

Customer Service Representative - Work From Home

Customer Service Representative (Remote/WFH)

Customer Service Representative -100% Remote (All Equipment Provided)

Technical and Customer Experience Advisor - Work From Home - US

Remote Customer Service- Associate

Credit & Collections Specialist Part-Time

Remote Customer Service Representative

Member Service Representative

Member Support Specialist

Customer Service Representative - Bilingual (Spanish)

Collections Agent/Customer Service Representative

Spanish Bilingual Inbound Customer Service Representative- Remote

Fraud Representatives - Credit Card - 2nd shift

Patient Financial Recovery Specialist

Customer Service Specialist

Customer Service Representative

Customer Solutions Representative (Retention)

Customer Service Specialist/Call Center

Customer Care Representative

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