Top 93 Crisis text line Jobs

988 NBU Online Crisis Counselor I
Volunteers Of America Western Washington —Everett, WA
- $25.31 - $27.97 an hour
- Full-time
- Remote
- HIPAA
- English
- Mid-level
- 403(b) matching
- Health savings account
988 Chat and Text Crisis Counselor (Part-Time, Remote)
DeafLEAD —Remote
- $17 - $21 an hour
- Part-time
- Remote
- Background check
- 18 years or older
- Writing skills
- Paid time off
2d
988 Chat and Text Crisis Counselor (Full-Time, Remote)
DeafLEAD —Remote
- $17 - $21 an hour
- Weekends as needed
- Remote
- Background check
- 18 years or older
- Writing skills
- Paid time off
2d
Crisis Counselor (Remote Contractor Work, United States)
Gaggle Net, Inc. —Columbia, MO
- Contract
- Remote
- Computer literacy
- Mid-level
- Criminal background check
- Opportunities for advancement
Quick Apply
Crisis Text Line Counselor
First Call for Help of Itasca County ~New Leaf Healing Center —Grand Rapids, MN
- $17 - $20 an hour
- Overnight shift
- High school diploma or GED
- US work authorization
- In-person
- Continuing education credits
- Health savings account
Quick Apply
Crisis Counselor (phone/chat) Limited - Day Shift
Foundation 2 —Des Moines, IA
- From $18 an hour
- Part-time
- Hybrid work
- Bachelor's degree
- SharePoint
- Typing
- Employee assistance program
Quick Apply
12d
Crisis Counselor- Limited- Day Shift
Foundation 2 —Cedar Rapids, IA
- From $18 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- SharePoint
- Employee assistance program
Quick Apply
2d
Crisis Counselor (Full-time) Evening
Foundation 2 —Cedar Rapids, IA
- From $18.50 an hour
- Overnight shift
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- SharePoint
- Paid parental leave
- Health insurance
Quick Apply
6d
Crisis Call Specialist (988 Case Manager)
Johnson County Kansas —Olathe, KS
- $26.19 - $35.43 an hour
- 12 hour shift
- Background check
- Driver's License
- Bachelor's degree
- Wellness program
- Retirement plan
Utah Crisis Line Crisis Worker
University of Utah Health —Salt Lake City, UT
- Full-time
- Bilingual
- Computer literacy
- Pass drug screening
- Retirement plan
Crisis Line Specialist
Coleman Health Services —Canton, OH
- $21 - $24 an hour
- Part-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Follow-up Crisis Counselor I
Volunteers Of America Western Washington —Everett, WA
- $25.31 - $27.97 an hour
- Full-time
- Remote
- English
- Bachelor's degree
- Psychology
- 403(b) matching
- Health savings account
Crisis Specialist I - AZ Crisis lines
Solari —Remote
- $22.12 - $25.30 an hour
- Hybrid work
- Master's degree
- High school diploma or GED
- Children
- Disability insurance
- Health insurance
Crisis Line Care Manager (KRCC- Crossroads; Hazard, KY)
Kentucky River Community Care —Hazard, KY
- Temporary
- High school diploma or GED
- Entry level
Quick Apply
On-Call Mental Health Crisis Case Manager
Johnson County Kansas —Olathe, KS
- $26.19 - $35.43 an hour
- 12 hour shift
- Background check
- Mid-level
- Driver's License
- Wellness program
- Retirement plan
Crisis Advocate (Part-Time)
SafeNest —Las Vegas, NV
- $17.11 - $20.00 an hour
- 8 hour shift
- Spanish
- Clean driving record
- English
Quick Apply
Law Enforcement Crisis Liaison
Solari —Tucson, AZ
- Hybrid work
- Background check
- Mid-level
- Master's degree
- Disability insurance
- Health insurance
Mental Health Specialist II- Per diem- NJ Hopeline
Rutgers University —Remote
- $25.30 an hour
- Weekends as needed
- Mid-level
- Bachelor's degree
- Children
- Paid holidays
- Dental insurance
Crisis Specialist I
Solari —Oklahoma City, OK
- Full-time
- Hybrid work
- Psychiatry
- Bachelor's degree
- Children
- Disability insurance
- Health insurance
Remote-Based Bilingual Crisis Counselor
CONTACT Care Line —Knoxville, TN
- $18 - $24 an hour
- Part-time
- Remote
- 18 years or older
- Spanish
- English
Quick Apply

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988 NBU Online Crisis Counselor I

Volunteers Of America Western Washington -
Everett, WA

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Job Details

Full-time
$25.31 - $27.97 an hour

Benefits

403(b) matching
Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
403(b)

Qualifications

Medical documentation
Electronic health records (EHR) management
English
Cultural competency
Bachelor's degree
Typing
Video conferences (communication methods)
Managing patient records

Full Job Description

About VOAWW:

Volunteers of America Western Washington is a non-profit organization operating in Western Washington for over 125 years. Our Christian roots drive us to put our faith into action for the benefit of every member of the community. We celebrate our unique perspectives and lived experiences that allow us to better serve and uplift our community – and each other.

Benefits (Full time)

Vacation and Sick Time: Vacation up to 200 hours, Sick time up to 108.64 hours
Competitive compensation
Holidays: 8 paid per year + 2 paid floating holidays
Medical, Dental, and Vision
Health Savings Account (HSA)
Flexible Savings Account (FSA) medical & dependent care
Free Employee Assistance program
403(b) Retirement Plan matching
Professional Development opportunities

About Care Crisis Response Services (CCRS):

CCRS is a 24/7 crisis center offering suicide prevention, crisis intervention, and professional consultation services, including behavioral health evaluations. We provide brief crisis counseling and help clients identify appropriate services for their behavioral health crises. Our operations include regional and 988 crisis lines across Washington State.

General Function:

The primary responsibility of this full-time, hourly position is to respond to online chats and texts originating from 988/The National Suicide Prevention Lifeline. The Online Crisis Counselor provides non-judgmental, empathic, emotional crisis support using a crisis intervention model and suicide intervention techniques, as appropriate, for Visitors in self-defined crises. Online Crisis Counselors also participate in welcoming and coaching new counselors and perform other duties as assigned by the Program Coordinator. They provide support and consultation to new counselors and are responsible for adhering to imminent risk and mandated reporting procedures according to policy.

Principal Activities:

Answer incoming chats and texts, providing crisis intervention, suicide prevention, and supportive counseling to clients in emotional distress or at risk of suicide
Conduct safety assessments in line with agency policies, funding, accreditation, and Lifeline Best Practices
Manage client interactions to ensure efficient and appropriate support
Initiate police intervention procedures if a Visitor is at immediate risk of harm
Adhere to state and federal legal requirements, including HIPAA confidentiality and mandated reporting (e.g., CPS, APS, Tarasoff Duty to Warn)
Collaborate with the online crisis counselor team and Shift Leads on complex cases
Consult with Shift Leads and Master’s level Crisis Shift Managers on compliance issues, including mandatory reporting, HIPAA, and imminent risk
Use Microsoft Teams to engage with remote staff and 988 Crisis Shift Leads
Attend staff meetings and trainings to enhance clinical skills and promote professional development
Mentor and coach new staff
Foster an environment of integrity, respect, accountability, and trauma-informed service
Contribute to an environment that focuses on ensuring integrity, respect, accountability, and trauma informed service
Other duties as assigned

Effect on End Results:

Decrease the level of a Visitor’s crisis by engaging the Visitor and utilizing crisis intervention and de-escalation skills
Reduce the risk for suicide by utilizing intervention techniques
Respond to chats efficiently so Visitors are able to engage with an Online Crisis Counselor in the shortest amount of time possible

#voaww2

Requirements:

Bachelor’s Degree in a social science/behavioral health or related field and one (1) year experience in a mental health or related field
Agency Affiliated Counselor Registration is required within 30 days of employment, or equivalent, and must remain in active status during employment
Passing a typing test with a score of 35 WPM or higher
Demonstrated respect for diversity

Required Skills:

Fluency in English (oral and written)
Courteous, empathic, and professional demeanor
Proficiency in Motivational Interviewing and active listening
Strong problem-solving and information-gathering skills
Superior communication skills to convey information clearly and effectively
Ability to multitask, including talking and typing simultaneously
Respect for diversity and cultural competency
Efficiency in documenting notes in electronic medical records

Home Office Technology Requirements

High-Speed Internet: Minimum download speed of 100Mbps and upload speed of 10Mbps. To ensure smooth workflow, you will be required to provide a recent internet speed test result as proof
Secured Wired Connection: A direct wired connection to the internet using a secured ethernet cable is mandatory. Wireless connections (WiFi) are not allowed due to potential security risks and performance limitations
No Satellite Internet: Satellite internet service providers such as HughesNet, Starlink, or Visat are not supported due to latency issues that can negatively impact service delivery

Equal Employment Opportunity Statement:

We are an Equal Opportunity Employer and all employment-related decisions are made without consideration of individuals’ race, sex, age, national origin, disability status or any other protected characteristic.

Apply Now

Refine Your Search

crisis text line jobs

988 NBU Online Crisis Counselor I

988 Chat and Text Crisis Counselor (Part-Time, Remote)

988 Chat and Text Crisis Counselor (Full-Time, Remote)

Crisis Counselor (Remote Contractor Work, United States)

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Crisis Counselor (phone/chat) Limited - Day Shift

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Crisis Call Specialist (988 Case Manager)

Utah Crisis Line Crisis Worker

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Follow-up Crisis Counselor I

Crisis Specialist I - AZ Crisis lines

Crisis Line Care Manager (KRCC- Crossroads; Hazard, KY)

On-Call Mental Health Crisis Case Manager

Crisis Advocate (Part-Time)

Law Enforcement Crisis Liaison

Mental Health Specialist II- Per diem- NJ Hopeline

Crisis Specialist I

Remote-Based Bilingual Crisis Counselor

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