Top 139 customer experience (cx) analyst Jobs

Senior Cloud Analyst CX/DM
Simmons Prepared Foods Inc —Rogers, AR
- Computer science
- Oracle
- Computer Science
Quick Apply
Customer Experience Analyst I
ACV Auctions —Buffalo, NY
- $23 - $27 an hour
- Full-time
- Marketing
- Bachelor's degree
- Conflict management
- Paid jury duty
- AD&D insurance
Quick Apply
6d
Customer Support Quality Analyst
Azazie —San Jose, CA
- $26 - $30 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Online Data Analyst - Spanish Speakers in the USA
TELUS Digital —Las Vegas, NV
- Part-time
- Spanish
- English
- Research
Ads Quality Analyst (Remote in CA, OK or NY)
TELUS Digital —New York, NY
- $21.40 - $27.00 an hour
- Temporary
- Remote
- Spanish
- English
- Mid-level
Remote Quality Assurance Analyst
Hotwire Communications, LTD —Fort Lauderdale, FL
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Quick Apply
6d
Security Operations Analyst - 3rd Shift
Blumira —Ann Arbor, MI
- $80,000 - $100,000 a year
- On call
- Remote
- Google Workspace
- Azure
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Payroll Analyst
University of California, Santa Barbara —Santa Barbara, CA
- $28.88 - $49.76 an hour
- Full-time
- Research
- Mid-level
- Office
Ecommerce Analyst
TELUS Digital —Las Vegas, NV
- Mid-level
Junior Operations Analyst
Energy CX —Chicago, IL
- $45,000 - $50,000 a year
- Bachelor's degree
- Communication skills
- Entry level
- AD&D insurance
- Disability insurance
Quick Apply
AI Analyst
Pixi Beauty —Los Angeles, CA
- From $85,000 a year
- Full-time
- Mid-level
- Office
- SQL
Quick Apply
12d
CRM Functional Analyst
Apollo Technology Solutions LLC —Middletown, PA
- Contract
- Hybrid work
- Azure
- Computer Science
- Inventory management
Quick Apply
Online Experience Analyst - The Company Store
Home Depot / THD —Weehawken, NJ
- $60,500 - $75,000 a year
- 18 years or older
- No experience needed
- Mid-level
Customer Insights Analyst
Parts Town —Plattsburgh, NY
- $94,301 a year
- Hybrid work
- Mid-level
- Residential
- 3 years
- Profit sharing
- Paid parental leave
Quick Apply
Financial & Administrative Analyst
University of California, Santa Barbara —Santa Barbara, CA
- $85,000 a year
- Full-time
- Mid-level
- 3 years
- Finance
Financial Analyst 3 (5183C) - College of Engineering
University of California Berkeley —Berkeley, CA
- $82,800 - $116,300 a year
- Full-time
- Research
- Mid-level
- Office
5d
CX Program & Insights Analyst
Cambridge Savings Bank —Waltham, MA
- $86,000 - $112,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Mid-level
- 3 years
- Health insurance
- 401(k) matching
Quick Apply
Software QA Analyst - Hybrid - Norcross, GA
USAN —Norcross, GA
- Full-time
- Hybrid work
- Spanish
- Computer science
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Senior Analyst, Customer Experience
White Cap —Atlanta, GA
- Hybrid work
- Bachelor of Science
- Office
- 3 years
Sr. Analyst, Customer Analytics
Subway —Miami, FL
- $91,400 - $114,400 a year
- Computer Science
- Marketing
- Mid-level
- 401(k)
- Tuition reimbursement
Quick Apply

I want to receive the latest job alert for customer experience (cx) analyst

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience (cx) analyst jobs near

Quality Analyst jobs in New York, NY

Quality Assurance Analyst jobs in Fort Lauderdale, FL

Senior Analyst jobs in Miami, FL

E-commerce Specialist jobs in Palo Alto, CA

Data Analyst jobs in Las Vegas, NV

Customer Experience Analyst jobs in Atlanta, GA

Security Analyst jobs in Ann Arbor, MI

Financial Analyst jobs in Berkeley, CA

Administrative Analyst jobs in Santa Barbara, CA

Trust & Safety Analyst jobs in Remote

Quality Analyst jobs in Roanoke, Va

Quality Analyst jobs in Des Moines, Ia

Business Systems Analyst jobs in California

Quality Analyst jobs in Peoria, Il

Quality Assurance Remote jobs in Chicago, Il

Quality Analyst jobs in Brooklyn Park, Mn

Policy Analyst jobs in San Antonio, Tx

Quality Assurance Analyst jobs in Jacksonville, Fl

Quality Assurance Analyst jobs in York, Pa

Entry Level Cyber Security Analyst jobs in Fairfax, Va

Senior Cloud Analyst CX/DM

Simmons Prepared Foods Inc -
Rogers, AR

Quick Apply

Job Details

Qualifications

Software engineering
Software implementation
Managing projects

Full Job Description

Purpose of the Position

Designs and configures cloud-based software from user requirement. Advances Simmons Foods information management capabilities through meeting the needs of the various business units for major applications, including their design, development, deployment, and continual maintenance. Experience with Customer Relationship Management (CRM) implementations, preferably Oracle CX.

Essential Position Responsibilities – This is a Salary Exempt Position

Cloud Development: Subject matter expert in Enterprise Resource Planning (ERP) cloud configuration, deployment, functionality, and support of Simmons Foods business solutions. Collaborates with internal and external stakeholders to configure, implement, and maintain ERP application interfaces and modules; including integrations with internal and external systems. Drives ERP projects and activities and works closely with business and administrative staff to automate, streamline and optimize business processes and solve business challenges, leveraging knowledge of the ERP Cloud architecture. Experience implementing any of the following modules: Oracle Supply Chain and Demand Planning Cloud, Sales Cloud, Accounting and Finance Cloud, EAM Cloud, Inventory Cloud, etc. This position also allows for hands-on experience integrating Oracle Fusion Cloud with external systems.

Manages Software: Develops path forward for legacy systems and plans for migration from depreciated standards to current. Coordinate with senior management, architects, and development staff for deployment of and patching of software and systems. Continuously advance expertise in Cloud architecture, interfaces, reporting, and data load procedures. May be responsible for supporting the integration of applications to the 3rd party applications.

Provides end-user assistanceExpert-level functional analysis and day-to-day user support. Defines new ways to increase internal client satisfaction and improve internal working relationships. Defines functional training and highly technical user support as needed. Guides end users through change management, as appropriate. Quickly recognizes issues and performs the steps needed to solve the issue as quickly and effectively as possible. Introduces best practices and improvement ideas where appropriate. Participates in After Action Review with IT team to document resolution and what was learned for future reference.

Evaluates Business processes and participates in IT strategic planning: Analyze business and system processes and suggests process improvements using business systems applications and tools. Participates in IT road map development for future systems, upgrades, IT standards, resource allocation, tech modernization, and budgeting.

Stays current with emerging technologies balanced with plant requirements:

Plans configuration of modules to meet business objectives. Helps develop plans to support implementations and upgrades. Seeks ways to increase technical capabilities and grow with ever changing technology.

Participates as a member of the Team. Participates in the ongoing development, communication, and implementation of team concepts, programs, and policies; coordinates work to ensure best practices with all team members. Attends appropriate team meetings. As a member of the Team, fosters strong cohesiveness regarding all major issues; e.g., direction, annual plan, budget, policy changes, etc. Accepts responsibility to quickly identify any areas that lack cohesiveness, bringing them to the attention of the team leader and working with the team in a supportive manner to resolve issues and actively look for ways, and reinforce actions needed, to achieve synergy possible within the larger organization. Understands the concept of agile development and applies an agile mindset.

Technical Experience: 5 - 7 years applicable functional software experience based on specific appended focus or relative education combined with 3 years cloud experience (Oracle ERP Cloud preferred). Knowledge of software development standards, Test and Production environments, testing models, error tracking, development, integrations, and application lifecycles. Experience managing multiple projects simultaneously. Understanding Agile project development is helpful. Strong verbal and written skills. Implementation and support of Oracle packaged solutions, including but not limited to: Fusion, JD Edwards, or Oracle EBS.

Preferred Technical Experience: This individual will serve as the primary subject matter expert for CRM technology, driving the deployment of Oracle CX Sales Cloud and related modules while advancing Simmons Foods’ information management capabilities across business units. Oracle CX Sales Cloud certification or CRM implementation experience (Oracle CX Sales Cloud strongly preferred; Salesforce, SAP CX, or Microsoft Dynamics also considered). Experience with Oracle Demand Management Cloud or Oracle Supply Chain Planning Cloud. Demonstrated experience leading or significantly contributing to at least one full-cycle CRM implementation (requirements through go-live). Experience configuring Oracle CX Sales Cloud modules: accounts, contacts, leads, opportunities, forecasting, activities, and/or service request management.

Industry Experience: Experience in the Manufacturing sector, Food processing preferred.

Minimum Education: 4-year college degree, preferably in computer science, or a minimum of 4 years of related functional experience in software development, SDLCs, integrations, and deployment.

Preferred Education: N/A

We value military experience and welcome veterans to join our team.

#ZR1

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

customer experience (cx) analyst jobs

Senior Cloud Analyst CX/DM

Customer Experience Analyst I

Customer Support Quality Analyst

Online Data Analyst - Spanish Speakers in the USA

Ads Quality Analyst (Remote in CA, OK or NY)

Remote Quality Assurance Analyst

Security Operations Analyst - 3rd Shift

Payroll Analyst

Ecommerce Analyst

Junior Operations Analyst

AI Analyst

CRM Functional Analyst

Online Experience Analyst - The Company Store

Customer Insights Analyst

Financial & Administrative Analyst

Financial Analyst 3 (5183C) - College of Engineering

CX Program & Insights Analyst

Software QA Analyst - Hybrid - Norcross, GA

Senior Analyst, Customer Experience

Sr. Analyst, Customer Analytics

I want to receive the latest job alert for customer experience (cx) analyst

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected