Top 17188 Customer service associate i Jobs

Customer Service Advocate I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $32,256 - $59,136 a year
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- 401(k)
Quick Apply
Customer Support (Tier I) Representative
TeamBuilder —Remote
- Full-time
- Experience equivalent to degree accepted
- Communication skills
- Entry level
- Health insurance
- Paid time off
Pharmacy Customer Service Representative I
ONEWORLD COMMUNITY HEALTH CENTERS INC —Omaha, NE
- Full-time
- 18 years or older
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Customer Service Representative 1 - General
CUSO Home Lending —Hampden, ME
- $17.40 - $26.10 an hour
- Full-time
- Background check
- Customer service
- Writing skills
- Paid training
- Health insurance
Quick Apply
10d
Call Center Representative I
TaxRise —Irvine, CA
- $22 - $23 an hour
- Overtime
- Background check
- Financial services
- In-person
- Paid training
- Health insurance
Quick Apply
Customer Service Representative- Bathroom Partitions (1 year position)
Bobrick Washroom Equipment, Inc —Clifton Park, NY
- $22 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health savings account
- AD&D insurance
Quick Apply
Business Services Specialist I
1st Security Bank —Mountlake Terrace, WA
- $20 - $22 an hour
- Computer literacy
- Office
- High school diploma or GED
- Disability insurance
- Dental insurance
Quick Apply
Customer Service Representative- Bathroom Accessories (1 year position)
Bobrick Washroom Equipment, Inc —Clifton Park, NY
- $22 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health savings account
- AD&D insurance
Quick Apply
Representative I - Customer Service
Novolex —Shawano, WI
- Full-time
- Bachelor of Science
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
Representative I - Customer Service
Novolex —Shawano, WI
- Full-time
- Bachelor of Science
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
Representative I - Customer Service
Novolex —Shawano, WI
- Full-time
- Bachelor of Science
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply —Auburn, NH
- Full-time
- Spanish
- Inventory management
- Merchandising
- Paid training
- Paid holidays
Bilingual Customer Support Center Agent I
First Mid —Janesville, WI
- $17.50 - $19.62 an hour
- Spanish
- Writing skills
- English
- Employee stock purchase plan
- Health insurance
Quick Apply
Customer Sales & Service Representative I, Front Counter
Mediacom Communications Corporation —Hibbing, MN
- $15.00 - $16.25 an hour
- Overtime
- High school diploma or GED
- Driver's License
- Travel
- Wellness program
- Paid holidays
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply —Fenton, MO
- Full-time
- Inventory management
- Merchandising
- Residential
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply —Bixby, OK
- Full-time
- Inventory management
- Merchandising
- Residential
3d
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply —Springfield, VA
- Full-time
- Inventory management
- Merchandising
- Forklift
8d
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply —Portsmouth, NH
- Full-time
- Spanish
- Inventory management
- Merchandising
5d
Member Care Representative I
Lighthouse Credit Union —Dover, NH
- $20 - $21 an hour
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Leadership
- Profit sharing
- Health savings account
Customer Care and Sales Advisor I
Cable One —Washington, IN
- $13.50 - $15.00 an hour
- Urgently hiring
- Pass drug screening
- Office
- High school diploma or GED
- Paid holidays
- Health insurance

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Customer Service Advocate I (Remote)

CareFirst BlueCross BlueShield -
Baltimore, MD

Quick Apply

Job Details

Full-time
$32,256 - $59,136 a year

Benefits

401(k)

Qualifications

Customer communication
High school diploma or GED
Customer engagement

Full Job Description

Resp & Qualifications

PURPOSE:
Responsible for answering member, provider & broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to members, providers & brokers, as appropriate, about a variety of health, financial, and self-service programs. Provides basic technical assistance and troubleshooting guidance for digital and electronic applications.

ESSENTIAL FUNCTIONS:

Provides first- level problem resolution to member, provider & broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Uses knowledge of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the customer for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Appropriately documents all client interactions according to established departmental procedures.
Delivers accurate information to customers in accordance with performance goals and objectives.
Maintains customer records by updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Participates in ongoing education related to new services, industry topics, and skills.

QUALIFICATIONS:

Education Level: High School Diploma or GED.

Experience: Less than one year customer service experience.

Preferred Qualifications:

Less than 1 year experience in a call center customer service role or experience with medical or insurance terminology.

Knowledge, Skills and Abilities (KSAs)

Successful completion of the training provided.
Demonstrated skills as an empathetic and compassionate communicator.
Ability to quickly gain customer trust and confidence.
Demonstrated PC navigation and data entry skills.
Strong interpersonal communication skills.
Good oral and written communication skills.

Salary Range: $32,256 - $59,136

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

Quick Apply

Refine Your Search

customer service associate i jobs

Customer Service Advocate I (Remote)

Customer Support (Tier I) Representative

Pharmacy Customer Service Representative I

Customer Service Representative 1 - General

Call Center Representative I

Customer Service Representative- Bathroom Partitions (1 year position)

Business Services Specialist I

Customer Service Representative- Bathroom Accessories (1 year position)

Representative I - Customer Service

Representative I - Customer Service

Representative I - Customer Service

Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)

Bilingual Customer Support Center Agent I

Customer Sales & Service Representative I, Front Counter

Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

Member Care Representative I

Customer Care and Sales Advisor I

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