Top 937 Customer service claims handler Jobs

In-House Pharmacy Call Center Representative
KeyScripts, LLC —Mechanicsburg, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Material Handler - Level 3
ZF Services, LLC —Vernon Hills, IL
- $21 - $23 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
HVAC Warranty Service Technician
Atticman Heating & Air Conditioning Insulation Inc. —Sacramento, CA
- $28 - $40 an hour
- Full-time
- Clean driving record
- Residential
- Driver's License
- Paid training
- Paid holidays
Quick Apply
Workers' Compensation Claims Handler
Advantage Technical —Louisville, KY
- From $28.87 an hour
- Temporary
- Customer service
- Mid-level
- Office
- Health savings account
- AD&D insurance
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1d
Bodily Injury Adjuster (Extended Handler)
National General —New York, NY
- $50,000 - $117,700 a year
- Online Application
- Remote
- Mid-level
- Analysis skills
- Case management
- Work from home
5d
Claims Appraiser - Auto Estimatics
State Farm Mutual Automobile Insurance Company —Windsor, CO
- $59,059.65 - $82,000.00 a year
- Overtime
- Mid-level
- Driver's License
- Clean MVR report
- Paid holidays
- Health insurance
Attorney Represented Bodily Injury Claims Adjuster
National General —Jacksonville, FL
- $53,500 - $177,700 a year
- Online Application
- Remote
- Mid-level
- US work authorization
- Fair chance
- Work from home
1d
Large Loss & Litigation Claims Manager
Society Insurance Company —Fond du Lac, WI
- Full-time
- Hybrid work
- Customer service
- 5 years
- Driver's License
- Profit sharing
- Paid holidays
Quick Apply
13d
Large Loss & Litigation Claims Manager
Society Insurance Company —Fond du Lac, WI
- Full-time
- Hybrid work
- Customer service
- 5 years
- Driver's License
- Profit sharing
- Paid holidays
Quick Apply
13d
Attorney-Represented Bodily Injury Adjuster
National General —Jacksonville, FL
- $53,500 - $124,500 a year
- Online Application
- Remote
- Team management
- Mentoring
- US work authorization
- Work from home
Assembly & Test Material Handler (Edwards Vacuum)
Atlas Copco —Buffalo, NY
- $21 - $26 an hour
- Overtime
- Forklift
- High school diploma or GED
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
4d
Attorney-Represented Bodily Injury Adjuster
National General —Jacksonville, FL
- $53,500 - $177,700 a year
- Online Application
- Remote
- Mid-level
- US work authorization
- Fair chance
- Work from home
Bodily Injury & Homeowners Liability Adjuster
National General —New York, NY
- $50,000 - $124,500 a year
- Online Application
- Remote
- Mid-level
- US work authorization
- Fair chance
- Work from home
Customer Service Agent
Menzies Aviation —College Park, GA
- $14 an hour
- Weekends as needed
- 18 years or older
- High school
- Pass drug screening
Claims Handler – Recoveries Specialist
ClaimSorted —Dallas, TX
- $70,000 - $100,000 a year
- Full-time
- Remote
- Mid-level
- Team management
- Mentoring
- Health insurance
- Paid time off
Customer Service Agent
Simplicity Ground Services, LLC —College Park, GA
- $14 an hour
- Weekends as needed
- 18 years or older
- High school
- Pass drug screening
Passenger Service Agent
Triangle Services of Florida Inc —Miami, FL
- From $21.91 an hour
- Weekends as needed
- 18 years or older
- Sales
- English
Non-Represented Bodily Injury Claims Adjuster - National General
National General —Remote
- $53,500 - $93,250 a year
- Online Application
- Remote
- Mid-level
- Case management
- US work authorization
- Work from home
1d
Service Center Representative
Sedgwick —Seven Hills, OH
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- High school diploma or GED
- Health savings account
- Disability insurance
Passenger Service Agent
dnata —Torrance, CA
- $30.15 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- High school diploma or GED
Quick Apply

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In-House Pharmacy Call Center Representative

KeyScripts, LLC -
Mechanicsburg, PA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Microsoft Outlook
Copy machines
Fax machines
Desktop applications
Telephone systems
Faxing
Pharmacy software

Full Job Description

IMPORTANT: This is an in-house position performed entirely from our Mechanicsburg, PA office. If you do not live within a reasonable commute of Mechanicsburg, PA or are unable to work from our Mechanicsburg, PA office, please do not apply for the position.

The Pharmacy Customer Service Representative uses the Company's proprietary and other business software, internet, and telephonic customer service skills to recapture prescription fills that go outside the KeyScripts National Pharmacy Network. The Representative communicates with network pharmacies to ensure the KeyScripts Pharmacy Card/information is on file and being effectively used by injured workers. The Representative speaks with card bearers to make them aware of the importance of taking their KeyScripts card with them to the pharmacy when filling any prescription related to their work or auto injury. Thorough training in the KeyScripts pharmacy program will be provided to the chosen applicant, as this knowledge is required to effectively assist injured individuals, communicate with pharmacies, and achieve the Company's pharmacy network integrity goals.

Reporting to the Pharmacy Call Center Supervisor, the KeyScripts Pharmacy Call Center Customer Service Representative uses the Company's proprietary and other business software, internet, and customer service skills to interact telephonically with injured workers and their representatives and families, insurance carriers (claims handlers/adjusters), employers, physicians, and pharmacists/pharmacy technicians.

Specific duties may include:

Answer incoming calls from injured workers, claims handlers, pharmacies, physicians, and other stakeholders relative to prescription medications
Guide and assist callers relative to pharmacy services, medication and service issues, use of the KeyScripts Prescription Benefit Card, prescription plan elements, and formulary questions
Employ professional questioning techniques and active listening to gather information and identify/clarify issues while documenting information using various business applications and online resources
Communicate action steps/solutions to injured workers, pharmacies, physicians, etc., relative to pharmacy
Follow-up (as necessary) with callers regarding prescriptions
Transfer medication/drug-related calls as necessary to supervisor and/or clinical pharmacists for resolution
Coordinate internal resolution of exceptions and other issues
Meet quality and performance goals as they relate to call productivity, efficiency and quality, customer satisfaction, first-call resolution and job attendance

Requisite Skills:

Demonstrated customer service skills (although specific training is provided relative to the Company's customer service expectations)
Ability to utilize Company systems to perform essential job functions
Ability to work both independently and as part of the customer service team to achieve time-sensitive goals in a fast-paced office environment.
Demonstrated competency with applications including Microsoft Office and/or other software (e.g., Outlook, Excel, Word) and standard office/business equipment (telephones, fax machines, copiers/scanners, etc.)
Professional written and oral communication skills
Sound problem-solving, critical-thinking and decision-making skills

The ideal candidate will have a background or experience in pharmacy, workers’ compensation, healthcare, or related field, but such experience is not required.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

Day shift

Experience:

customer service: 1 year (Required)

Ability to Commute:

Mechanicsburg, PA (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service claims handler jobs

In-House Pharmacy Call Center Representative

Material Handler - Level 3

HVAC Warranty Service Technician

Workers' Compensation Claims Handler

Bodily Injury Adjuster (Extended Handler)

Claims Appraiser - Auto Estimatics

Attorney Represented Bodily Injury Claims Adjuster

Large Loss & Litigation Claims Manager

Large Loss & Litigation Claims Manager

Attorney-Represented Bodily Injury Adjuster

Assembly & Test Material Handler (Edwards Vacuum)

Attorney-Represented Bodily Injury Adjuster

Bodily Injury & Homeowners Liability Adjuster

Customer Service Agent

Claims Handler – Recoveries Specialist

Customer Service Agent

Passenger Service Agent

Non-Represented Bodily Injury Claims Adjuster - National General

Service Center Representative

Passenger Service Agent

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