Position Title: Sales Coordinator (In office not remote)
Pay Range $25-$30 per hour DOE
Reports to: VP of Sales
Position Summary:
Diamond Wipes International is a world-class contract manufacturer of various wet wipes, liquids, cosmetics, skincare, and personal care products. We are based in Chino, CA and have factories in Ohio and Wisconsin as well. Diamond Wipes works with many of the world’s marquee brand and has brands of our own. We have been growing our manufacturing operation and are seeking new talent to develop and grow with us. We have a 31 year history, strong core values and a family-oriented culture.
We are looking for a highly motivated and detail-oriented Sales Coordinator to join our team in Chino CA. In this role, you will provide critical support to a VP of Sales, helping them manage client accounts and achieve goals. This is a fantastic opportunity for someone who is proactive, organized, eager to learn about the manufacturing sales industry and may want to move into a Sales position down the road.
The role is crucial for streamlining the process from initial inquiry to final delivery. You serve as the central point of contact, ensuring communications run smoothly and quickly between the Sales team, the Client, the Project Management and Operations teams.
Key Duties/Responsibilities:
Task/Responsibilities including but not limited to:
Support Sales activities:
- Assist with daily tasks to help Sales manage their client portfolios effectively such as generating reports and presentations.
- Handling inbound inquiries via phone or email, answering basic questions about order status, and routing or discussing complex issues to the appropriate resources for responsive follow up.
- Act as supporting point of contact for clients, addressing inquiries and ensuring a positive customer experience.
- Help manage the sales cycle by tracking order statuses, order deliverables, assisting on shipment coordination, inventory management and maintaining sales forecasts.
- Prepare sample presentation box, collateral and customer product sample mailings.
Administrative Support:
- Manage client data in our CRM system
- Help with trade shows arrangements
- Special projects and other sales initiatives.
Internal Collaboration:
-Work closely with sales, planning, and project team to ensure client needs are met efficiently.
Performance Tracking:
-Assist in analyzing sales data to track client performance and help identify growth opportunities.
Skills and Abilities:
Hard Skills
- Proficiency with Technology: Comfortable using CRM software (like Salesforce), Microsoft Office Suite, and other sales tools.
- Analytical Skills: The ability to review and organize data to assist with sales reporting.
- Time Management: Excellent organizational skills with the ability to manage multiple tasks and deadlines.
- Product Knowledge: A willingness to learn about our products and services to better support the sales team.
Soft Skills
- Communication: Strong verbal and written communication skills for interacting with both clients and team members.
- Attention to Detail: Meticulous and accurate in all tasks, from data entry to preparing documents.
- Problem-Solving: The ability to think on your feet and help resolve client issues promptly.
- Team Player: A collaborative and positive attitude, ready to work with others to achieve shared goals.
- Adaptability: The ability to adjust to a fast-paced environment and changing priorities.
- Professionalism: A mature and respectful demeanor in all interactions.
- Customer Focus: A genuine desire to understand and meet client needs.
Education and Experience
- Bachelor’s degree or equivalent from four-year college or technical school or associate degree with 2 years of related experience and/or training; or equivalent combination of education and experience. Preferred but negotiable.
- Experience in OEM/Private Label manufacturing is a plus.
- A successful candidate thrives in fast paced working environment and can multi-task with a positive attitude while able to work well with teams.
Working Conditions/Job Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is required to sit; occasionally stand and stoop, kneel and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabiilities to perform the essential job functions.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Education:
Ability to Commute:
- Chino, CA 91710 (Preferred)
Work Location: In person
