Top 55 Dsi systems Jobs

Retail Support Specialist
DSI Systems —Mooresville, NC
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Entry Level Sales Representative
DSI Systems —Urbandale, IA
- $17 an hour
- Full-time
- Microsoft Outlook
- Office
- Residential
- Profit sharing
- Paid training
Quick Apply
Sales Associate - Training Provided
DSI Systems —Juneau, AK
- $40,000 - $80,000 a year
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Profit sharing
- Paid training
Quick Apply
Senior Manager: Business to Business Sales
DSI Systems —Urbandale, IA
- $50,000 - $80,000 a year
- Full-time
- Residential
- Analysis skills
- Travel
- Profit sharing
- Paid training
Quick Apply
Account Manager DIRECTV L&I
DSI Systems —Urbandale, IA
- $60,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Profit sharing
- Paid training
Quick Apply
Field Support Representative
DSI Systems —Charlotte, NC
- $70,000 a year
- Urgently hiring
- Spanish
- Inventory management
- Salesforce
- Profit sharing
- Mileage reimbursement
Quick Apply
Support Specialist
DSI Systems —Eau Claire, WI
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Simulation Developer/Instructional Designer (Bilingual Preferred)
DSI Systems —United States
- $60,000 - $70,000 a year
- Full-time
- Remote
- Microsoft PowerPoint
- Spanish
- Up to 50% travel
- Profit sharing
- Paid training
Quick Apply
Manager - Multi-Dwelling Unit Sales- DIRECTV MDU
DSI Systems —United States
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Profit sharing
- Paid training
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

In Home Sales Representative
Victors Home Solutions —Walbridge, OH
This job is about people, and spending time as a sales professional out in the field. Performance driven rewards such as vacations, electronics, gift cards, and…
$100,000 - $250,000 a year
Quick Apply
Sales Representative (Base Pay + Bonus Opportunity)
Ideal Concepts, Inc. —Allentown, PA
Answer high-volume outbound calls to live leads provided by Ideal Concepts. Supplemental benefits such as Dental, Vision, Accident, Critical Illness and life…
$40,000 - $102,000 a year
Quick Apply
6d

I want to receive the latest job alert for dsi systems

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

dsi systems jobs near

Retail Support Specialist

DSI Systems
Mooresville, NC

Quick Apply

Job Details

Full-time
From $26 an hour

Benefits

Profit sharing
Paid training
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer communication

Full Job Description

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

Customer Support

Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

Retail Partner Support

Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Work Environment & Schedule Expectations

This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.

Operational Excellence

Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates

Collaboration & Communication

Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.

Requirements

Required Skills & Qualifications

Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.

Preferred Qualifications

Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.

What We Offer

Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement

Benefits

Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!

Quick Apply

Refine Your Search

dsi systems jobs

Retail Support Specialist

Entry Level Sales Representative

Sales Associate - Training Provided

Senior Manager: Business to Business Sales

Account Manager DIRECTV L&I

Field Support Representative

Support Specialist

Simulation Developer/Instructional Designer (Bilingual Preferred)

Manager - Multi-Dwelling Unit Sales- DIRECTV MDU

More jobs to discover

I want to receive the latest job alert for dsi systems

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected