Feast & Fettle is seeking a People Operations Manager to join our People team.
The People Operations Manager is a high-ownership role on a lean, fast-moving People team. You will be the functional expert for multi-state employment compliance, HR systems integrity, data analytics, and the operational backbone of the employee lifecycle across our RI, MD, and NY sites. This is an onsite role based in Elkridge, MD with a five day workweek from Friday - Tuesday.
What is Feast & Fettle?
Feast & Fettle is the fastest-growing meal delivery service in the Northeast and that momentum comes from a team of smart, kind people who show up to build, not just keep up. We move with urgency, sweat the right details, and bring care to everything we touch.
What began in 2016 as a private chef’s side hustle has grown into a company serving thousands of households, with a mission that’s both simple and personal: to nourish everyday life. That mission shows up in every detail from how we source ingredients and plan our weekly menus to the care in every delivery and the trust we build at our Members’ tables.
We care for our people the same way we care for our Members: with consistency, thoughtfulness, and a constant drive to raise the standard. We invest in our team because we know: when you’re supported, you do your best work and help us do ours.
What you'll do:
I. Compliance & Safety (30%)
- Manage all federal and multi-state HR compliance obligations (RI, MD, NY): posting requirements, EEO-1 filing, OSHA 300 log, wage and hour audit readiness
- Administer leave programs (FMLA, state leave, parental leave, workers' comp coordination) — intake, tracking, documentation, and employee communication
II. HRIS & Systems (25%)
- Own HRIS configuration, data integrity, and reporting infrastructure — define data standards across sites (turnover definition, headcount methodology, etc.)
- Responsible for day-to-day administration of our HRIS (employee records, onboarding task sequences, worksite configuration, policy acknowledgments)
- Maintain SOP library and ensure named ownership of key processes
III. People Analytics & Insights (25%)
- Lead people analytics and reporting, delivering insights that inform strategy and continuous improvement
- Build and maintain recurring dashboards: headcount, turnover, leave, compliance training completion, and people team KPIs
IV. Process & Systems Improvement (20%)
- Identify and lead process improvements that increase clarity, efficiency, and scalability across People Operations systems and workflows
- Develop and maintain templates, checklists, and automations to support consistent execution of key processes
Who you are:
- Someone who loves systems, processes, and data.
- You have 4-6 years of experience in People Operations, Compliance, Safety, or a related field with strong multi-state compliance knowledge.
- HRIS proficiency.
- Proven ability to design, implement, and scale systems or programs that improve team and business performance.
- Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
- Excellent interpersonal skills, with the ability to influence without authority and build trust across levels.
- Comfortable with data—able to interpret metrics and use insights to inform strategy and execution.
- A learning mindset and strong sense of ownership—you’re always seeking ways to improve, learn, and contribute.
- Flexibility for monthly work travel between our worksites.
- Fluency in Spanish is a plus.
We believe the best person for this role brings not just experience, but perspective. We actively seek candidates whose backgrounds, identities, and ways of thinking reflect the diversity of the team at Feast & Fettle.
What we offer:
$75,000 annually
Here, you’ll find comprehensive benefits that make a difference in your daily well-being, along with a safe, welcoming, and energized workplace culture committed to providing the opportunity for every team member to thrive.
We provide medical, dental, and vision coverage (with 70% of your monthly premium paid by F&F), flexible time off, and a 401(k) retirement plan. All employees enjoy a free Feast & Fettle membership—$165 worth of our fully prepared menu items every week—plus paid parental leave, an annual $1,000 professional development benefit, and a monthly wellness reimbursement you can use for anything that supports your well-being, from gym memberships to therapy copays.
Job Type: Full-time
Pay: $75,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
People with a criminal record are encouraged to apply
Application Question(s):
- Which HRIS platforms have you worked in, and what's the deepest level of access or ownership you've had? For example, configuration, reporting, or just end-user administration?
- How many years of experience do you have working in People Operations, Compliance, Safety, or a related field?
- The schedule for this position is Friday - Tuesday work week. Do you have any conflicts/restrictions that would prevent you from reporting for the full shift schedule as noted?
Work Location: In person
