Top 4057 Food lion Jobs

Customer Service Manager
Food Lion —Greensboro, NC
- $18 - $22 an hour
- Full-time
- Background check
- Sales
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Assistant Deli Manager
Food Lion —Clayton, NC
- $15 - $20 an hour
- Full-time
- Inventory management
- Customer service
- Merchandising
- Paid training
- Health insurance
Quick Apply
PT Food Lion To Go Associate
Food Lion —Virginia
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
PT Center Store Associate
Food Lion —Virginia
- Part-time
- Merchandising
- High school diploma or GED
- Cleaning
FT-Center Store Associate
Food Lion —Simpsonville, SC
- Full-time
- Merchandising
- High school diploma or GED
- Communication skills
PT Self Checkout Ambassador - 02667
Food Lion —Charlotte, NC
- Part-time
- Entry level
PT Center Store Associate - Grocery Stocker
Food Lion —Newport News, VA
- Part-time
- Merchandising
- High school diploma or GED
- Cleaning
PT Produce Sales Associate
Food Lion —Harrington, DE
- Part-time
- Merchandising
- High school diploma or GED
- Communication skills
PT Center Store Associate(Overnight Stocking)
Food Lion —Raleigh, NC
- Part-time
- Merchandising
- High school diploma or GED
- Cleaning
10d
FT Produce Sales Associate
Food Lion —Statesboro, GA
- Full-time
- Merchandising
- High school diploma or GED
- Communication skills
PT Center Store Associate (4pm-12am availability)
Food Lion —Durham, NC
- Part-time
- Merchandising
- High school diploma or GED
- Cleaning
9d
Office PT Associate I - Food Lion
Food Lion —Piedmont, SC
- Part-time
- High school diploma or GED
- Accounting
- Communication skills
PT Deli Bakery Sales Associate
Food Lion —Edenton, NC
- Part-time
- Merchandising
- High school diploma or GED
- Bakery
PT Sales Associate Cashier
Food Lion —Norfolk, VA
- Part-time
- High school diploma or GED
- Cleaning
- Communication skills
PT Frozen Food Dairy Associate
Food Lion —Chester, VA
- Part-time
- Merchandising
- High school diploma or GED
- Communication skills
FT Specialty Merchandise Associate
Food Lion —Portsmouth, VA
- Full-time
- Merchandising
- High school diploma or GED
- Communication skills
FT Frozen Food Dairy Associate
Food Lion —Anderson, SC
- Full-time
- Merchandising
- High school diploma or GED
- Communication skills
PT Food Lion To Go Associate ( Weekend Availability )
Food Lion —Raleigh, NC
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
FT Deli Bakery Sales Associate
Food Lion —Newport News, VA
- Full-time
- Merchandising
- High school diploma or GED
- Bakery
12d
FT Food Lion To Go Lead
Food Lion —Upper Marlboro, MD
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED

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Customer Service Manager

Food Lion -
Greensboro, NC

Quick Apply

Job Details

Full-time
$18 - $22 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Retirement plan

Qualifications

Multitasking
Food service health code compliance
Hiring
Problem-solving
Organizational skills
Training & development
Pallet jack
Customer service management
Retail management
Team motivation (leadership skill)
Technical Proficiency
Time management

Full Job Description

Food Lion

JOB DESCRIPTION

Count on me – We know what to do, we make it easy, we do our part and we care!

Job Title: Customer Service Manager

Success Factors Job Code: 1300548

Department: Front End

Reports To: Store Manager

Primary Purpose:

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties and Responsibilities:

· Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go , if applicable

· Hire, train, and develop associates to meet department needs

· Supervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reports

Provide leadership and motivation within the store to promote a culture reflective of our Brand, Strategy and Culture

· Support the achievement of budgeted financials, operating results and Food Lion To-Go KPIs

· Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers

· Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers’ expectations

· Control store expenses through proper ordering, care for supplies and equipment

· Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), business information systems, and Food Lion To-Go applications

· Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained

· Ensure Front End schedules, including Food Lion To-Go, are written per standards, to provide extraordinary customer service at all times

· Maintain all Front End registers and equipment, including Food Lion To-Go equipment, and place service calls in an efficient manner which doesn’t stall the execution of delivering expected outcomes

· Ensure all Front End cashiers review the weekly sales flyer and understands where to find key items and communicates unanticipated out of stock conditions

· Monitor shrink, ensure inventory, including money and monetary assets, are accounted for; provide coaching for associates to recognize and prevent losses

· Ensure proper control of all store funds and company assets

· Observe and correct all unsafe conditions that could cause associate or customer accidents

· Record and report all associate and customer accidents in accordance with established Food Lion procedures

· Ensures compliance with local, state and federal regulations

· Adheres to all company guidelines, policies and standard practices

· Maintains security standards

· Successfully complete Computer Based Training (CBT) and Training guide

· Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales

· Performs all other duties as assigned

Qualifications:

· A high school graduate or equivalent preferred

· Ability to lead and manage a team

· Strong understanding of store operations and merchandising techniques preferred

· Excellent interpersonal, organizational, communication and customer service skills

· Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances

· Ability and willingness to learn multiple tasks and technical requirements of the job

· Ability to use technical information to solve problems

· Must meet minimum age requirements to perform specific job functions

· Must be able to meet the physical requirements of the position, with or without reasonable accommodations

· Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation

Physical Requirements:

· Ability to use computers, smart devices, and other communication systems required to perform job functions

· Ability to use hand held computers for orders, mark downs, scan outs, and inventory

· Stand 100% of the time, frequently walking short distances

· Ability to push or pull up to 2000 pounds using a pallet jack or float

· Perform repetitive hand and arm motions

· Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion

· Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners

· Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

· Meet established volume activity standards for the position

· Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

· Have sufficient visual ability to check invoices, dates, and other written documents

Pay: $18.00 - $22.00 per hour

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

food lion jobs

Customer Service Manager

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FT Produce Sales Associate

PT Center Store Associate (4pm-12am availability)

Office PT Associate I - Food Lion

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PT Sales Associate Cashier

PT Frozen Food Dairy Associate

FT Specialty Merchandise Associate

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