Top 10 Forcepoint Jobs

Customer Success Manager
Forcepoint LLC —Austin, TX
- $100,000 - $120,000 a year
- Email
- Hybrid work
- Office
- Product management
- Senior level
- Paid time off
Quick Apply
Workday Developer
Forcepoint LLC —Austin, TX
- Email
- Remote
- Mid-level
- Mentoring
- Communication skills
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Manager, Customer Success Management NAM West
Forcepoint LLC —Austin, TX
- $130,000 - $150,000 a year
- Email
- Office
- 3 years
- Bachelor's degree
- Paid time off
Quick Apply
Global Account Manager
Forcepoint LLC —Annapolis, MD
- $187,000 - $275,000 a year
- Email
- Up to 50% travel
- 5 years
- Public speaking
- Paid time off
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Federal Account Manager
Forcepoint LLC —Columbia, SC
- $260,000 - $300,000 a year
- Email
- 7 years
- Up to 50% travel
- Public speaking
- Paid time off
Quick Apply
9d
Sales Engineering Manager
Forcepoint LLC —Austin, TX
- $250,000 - $275,000 a year
- Email
- Remote
- Computer science
- Computer Science
- Up to 50% travel
- Paid time off
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9d
Senior Principal Engineer, AI & Business Transformation
Forcepoint LLC —Phoenix, AZ
- $230,000 - $250,000 a year
- Email
- Computer Science
- System design
- AWS
- Paid time off
Quick Apply
11d
Enterprise Account Manager
Forcepoint LLC —Olympia, WA
- $240,000 - $260,000 a year
- Email
- Senior level
- Paid time off
Quick Apply
10d
Director, Regional Sales
Forcepoint LLC —Austin, TX
- $330,000 - $375,000 a year
- Email
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid time off
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3d
Procurement Specialist
Forcepoint LLC —Austin, TX
- $60,000 - $80,000 a year
- Email
- ERP systems
- Mid-level
- Analysis skills
- Paid time off
Quick Apply
4d

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Customer Success Manager

Forcepoint LLC -
Austin, TX

Quick Apply

Job Details

Full-time
$100,000 - $120,000 a year

Benefits

Paid time off

Qualifications

Performance monitoring
Revenue growth
Customer records maintenance
Managing customer accounts
Sales revenue Forecasting
Customer retention strategy
Cybersecurity tools
Upselling
Risk mitigation strategy development
Opportunity Management
Account development
CASB
Reporting and dashboarding tools
Managing clients in a customer support role
Cross-selling
Collaboration with product development teams
Product management
Customer relationship management (CRM) systems (technically supported)
Data Security (Data management)
Customer engagement
Post-sales relationship building
Lead Tracking
Sales pipeline management
Client growth strategy
Churn analysis
Data Loss Prevention
Senior level
Customer growth strategy
Account management
Cross-functional communication

Full Job Description

Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!

Overview

The Customer Success Manager serves as the primary point of contact for assigned customers, combining commercial ownership with strategic customer success management. This hybrid role is responsible for driving retention, adoption, and growth across the existing customer base by ensuring successful business outcomes and long-term customer value realization.

The Customer Success Manager acts as a trusted advisor, aligning Forcepoint’s cybersecurity solutions — including Data Loss Prevention (DLP), CASB, and related data protection technologies — with each customer’s evolving security and governance priorities.

Location: Austin, TX (Must go into the office 2x a week)

Key Responsibilities

Customer Success & Engagement

Serve as the primary post-sale contact for assigned customers, ensuring a unified experience across renewals, adoption, and success initiatives.
Develop a deep understanding of the customer’s security posture, goals, and operational challenges to guide them toward maximum product value.
Drive proactive engagement, including success planning, roadmap discussions, quarterly business reviews (QBRs), and ongoing account health monitoring.
Collaborate cross-functionally with Support, Product Management, and Professional Services to accelerate issue resolution and feature adoption.
Identify opportunities for expanding product utilization and aligning additional Forcepoint capabilities to customer objectives.

Renewals & Commercial Management

Own the renewal cycle for assigned accounts, ensuring timely renewals and minimizing churn risk.
Manage a quota tied to annual recurring revenue (ARR), including upsell of add-on products and professional services.
Accurately forecast renewals and expansion opportunities using CRM tools and pipeline tracking.
Partner with Sales and Channel teams to ensure seamless handoffs, renewal strategy alignment, and account coverage.

Advocacy & Retention

Maintain high customer satisfaction and referenceability by acting as an advocate within Forcepoint for customer needs.
Monitor account health signals (usage metrics, support cases, sentiment) and lead mitigation plans for at-risk customers.
Capture and relay customer insights to Product and Engineering to inform roadmap prioritization and feature development.

Operational Excellence

Execute engagement and renewal processes consistently in line with organizational standards and KPIs.
Leverage CRM, Success Plans, and account health dashboards to maintain accurate data and document customer interactions.
Participate in team collaboration sessions to share best practices, success stories, and renewal execution strategies.

Forcepoint is committed to fair and equitable compensation practices. The salary range and variable compensation for this role is 100,000.00 - 120,000.00 and represents the low and high end of compensation for this position. Actual salaries are determined by various factors including, but not limited to, location, experience, and performance. The range listed is just one component of Forcepoint’s total compensation package for employees. Other rewards may include bonuses, paid time off policy, and many region-specific benefits

Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to [email protected].

Applicants must have the right to work in the location to which you have applied.

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forcepoint jobs

Customer Success Manager

Workday Developer

Manager, Customer Success Management NAM West

Global Account Manager

Federal Account Manager

Sales Engineering Manager

Senior Principal Engineer, AI & Business Transformation

Enterprise Account Manager

Director, Regional Sales

Procurement Specialist

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