Top 50 Formlabs Jobs | SimplyHired

3D Printer Field Technician - Northern California Territory
MatterHackers —Fremont, CA
- $23 an hour
- Full-time
- Mid-level
- Driver's License
- Travel
- Health insurance
- Dental insurance
Quick Apply
3d
Technical Customer Service Agent
Formlabs —Milwaukee, WI
- $40,000 - $52,000 a year
- Spanish
- High school diploma or GED
- Communication skills
- Commuter assistance
- Paid parental leave
Assembly Technician (Entry-Level)
TILT Autonomy —Annapolis, MD
- $18 - $24 an hour
- Full-time
- Entry level
- Commercial
- Health savings account
- Health insurance
Quick Apply
3d
Material Handler 1st Shift and 2nd Shift
Formlabs —Perrysburg, OH
- Forklift
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Startup Founder
Formlabs —Boston, MA
- $120,000 - $250,000 a year
- Full-time
- Management
- Computer Science
- SQL
- Commuter assistance
- Paid parental leave
14d
3D Printing Territory Sales Account Manager
GoEngineer —Lowell, MA
- $60,000 - $65,000 a year
- Remote
- Mid-level
- Business development
- Paid parental leave
- Health savings account
Operational Excellence Lead
Formlabs —Boston, MA
- $130,000 - $200,000 a year
- Analysis skills
- Product management
- Contracts
- Commuter assistance
- Paid parental leave
Business Systems Analyst
Formlabs —Boston, MA
- $103,000 - $140,000 a year
- Full-time
- 5 years
- Office
- SQL
- Free parking
- Commuter assistance
Customer Service & Operations Specialist
Formlabs —Billerica, MA
- $23 - $28 an hour
- Full-time
- Office
- Administrative experience
- Organizational skills
- Commuter assistance
- Health savings account
Field Service Technician
Formlabs —Dallas, TX
- $33.20 - $45.83 an hour
- Customer service
- Mid-level
- Bachelor's degree
- Paid parental leave
- Health insurance
Print Production Specialist
Formlabs —Perrysburg, OH
- English
- SQL
- Continuous improvement
- Health insurance
- Dental insurance
Packaging Specialist - 1st Shift
Formlabs —Toledo, OH
- Ability to walk for extended periods
- High school diploma or GED
- Continuous improvement
- Health insurance
- Dental insurance
4d
Content Marketing Manager
Formlabs —Boston, MA
- $85,000 - $120,000 a year
- Marketing
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Head of Supply Planning
Formlabs —Boston, MA
- $135,000 - $200,000 a year
- Oracle
- Office
- Product management
- Commuter assistance
- Paid parental leave
Vice President of Operations
Formlabs —Boston, MA
- $175,000 - $300,000 a year
- Contracts
- Manufacturing
- Senior level
- Commuter assistance
- Paid parental leave
Operations Strategy Lead
Formlabs —Somerville, MA
- $135,000 - $220,000 a year
- Mentoring
- Senior level
- Business
- Commuter assistance
- Paid parental leave
Instrument Machinist
University of Oregon —Eugene, OR
- Online Application
- Background check
- Engineering
- Mid-level
- Paid time off
- Retirement plan
Head of Cybernetics
Formlabs —Boston, MA
- $200,000 - $300,000 a year
- Supervising experience
- Senior level
- Commuter assistance
- Paid parental leave
3D Printer/Equipment Field Service Technician
EAC Product Development Solutions —Minneapolis, MN
- $60,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Mid-level
- Bachelor's degree
- Mileage reimbursement
- AD&D insurance
Quick Apply
Packout Team Lead - 2nd Shift
Formlabs —Perrysburg, OH
- $20 - $25 an hour
- Monday to Friday
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance

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3D Printer Field Technician - Northern California Territory

MatterHackers -
Fremont, CA

Quick Apply

Job Details

Full-time
$23 an hour
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Customer communication
Teamwork
Driver's License
Attention to detail
3D printing
Service technician experience

Full Job Description

***Note: Remote + Site Visits in Northern California***

Job Title: Field Service Technician

Location: Northern California Territory

Position Type: Full-Time

Salary: $23/hr

Hours: 9am-6pm, Monday to Friday, some additional travel hours may be required outside normal business hours

Are you someone who thrives in a diverse and inclusive environment that values positivity, collaboration, and empowerment? Are you driven by helping people achieve success with their passions? Join MatterHackers, the largest U.S. 3D printing retailer and Inc. 500 Fastest Growing Company, and be a part of the 3D printing revolution!

Job Overview:

The Field Service Technician will be responsible for providing exceptional customer service through in-person and virtual training sessions, performing machine repairs and refurbishments, and conducting on-site maintenance and repair visits. This role is critical in supporting our clients, ensuring their machines operate efficiently, and helping them maximize the potential of their digital fabrication tools.

Key Responsibilities:

Customer Training & Support:

Conduct in-person and virtual training sessions with clients who have purchased a ‘Launchpad’ package, providing them with an hour-long, machine-specific training.
Lead training sessions for clients who purchase classes such as 3D Printing 101, Basic 3D Printer Slicer training, Basic and Advanced CNC training, Basic and Advanced Laser Cutter training, and other related courses.
Offer ongoing technical support to clients post-training, ensuring their continued success with MatterHackers products.

Machine Repair & Refurbishment:

On-site visits, installs, scheduled maintenance, troubleshooting, and repairs on 3D printers (FormLabs, HP, Bambu, etc) CNC, laser cutters, and other digital manufacturing tech.
Diagnose and troubleshoot machine issues, providing prompt and efficient repair services to minimize downtime for our clients.
Maintain accurate records of repairs and refurbishments, ensuring detailed documentation of work performed.

On-Site Service & Maintenance:

Travel to established client locations within Northern California (potential for further travel) to perform repairs, maintenance, and scheduled service visits.
Manage and execute maintenance plans for customers, ensuring their machines are kept in optimal working condition.
Provide technical support and troubleshooting during on-site visits, addressing client concerns and providing solutions on the spot.

Additional Responsibilities:

Collaborate with the sales and support teams to ensure seamless communication and service delivery to clients.
Stay up-to-date with the latest digital fabrication technologies, including 3D printing, CNC machining, and laser cutting, to provide knowledgeable support and training.
Assist with the development of training materials and documentation as needed.
Occasionally assist with in-house technical support and customer service inquiries during peak periods or as needed.

Qualifications:

Prefer experience as a Field Service Technician, preferably in digital fabrication or related industries (not required)
Strong technical knowledge of 3D printers and related software (e.g., slicers, CAD programs),knowledge of CNC machines and laser cutters a plus.
Excellent communication and customer service skills, with the ability to explain complex technical concepts to clients of varying skill levels.
Ability to work independently and manage a schedule of service visits and training sessions.
Valid driver’s license and ability to travel within Southern California.
High attention to detail and a commitment to delivering high-quality work.

Benefits:

Join an established, fast-growing startup!
Experience our truly unique team-oriented culture, where we prioritize elevating the vibe for ourselves and our clients. We believe that aggressive competition is not necessary for revenue and productivity to thrive. Our team is fun, motivated, positive, helpful, and deeply passionate about our work.
Unlimited advancement and growth opportunity
Company sponsored health insurance and 401K matching
Employee discounts, monthly 3D printing contests, access to 3D printers, plus monthly allowance towards any filament and accessories we carry
Quarterly tuition reimbursement program
PTO

Our customers will know you through email, so please use your cover letter to show us your voice. 3D printing experience is not required, but if you have a passion for it please tell us about it. We look forward to hearing from you!

Job Type: Full-time

Pay: $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Application Question(s):

Tell us about your 3D printing experience. What brands of machines have you used? Which are you confident in troubleshooting and repairing?
Tell us about your desire to provide on-site service to existing Northern California client base, as well as the potential for further travel? Do you have reliable transportation and flexibility for overnight visits (expenses paid)?

Work Location: On the road

Quick Apply

Refine Your Search

formlabs jobs

3D Printer Field Technician - Northern California Territory

Technical Customer Service Agent

Assembly Technician (Entry-Level)

Material Handler 1st Shift and 2nd Shift

Startup Founder

3D Printing Territory Sales Account Manager

Operational Excellence Lead

Business Systems Analyst

Customer Service & Operations Specialist

Field Service Technician

Print Production Specialist

Packaging Specialist - 1st Shift

Content Marketing Manager

Head of Supply Planning

Vice President of Operations

Operations Strategy Lead

Instrument Machinist

Head of Cybernetics

3D Printer/Equipment Field Service Technician

Packout Team Lead - 2nd Shift

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