Top 79 Freedom care Jobs

Care Specialist I, LHCSA (NYC, New York / Hybrid)
FreedomCare —New York, NY
- $20 - $23 an hour
- Remote
- Spanish
- Computer literacy
- High school diploma or GED
- Health insurance
- Retirement plan
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Care Specialist I, Las Vegas, NV / Hybrid
FreedomCare —Las Vegas, NV
- $20 - $23 an hour
- Call employer
- Hybrid work
- Spanish
- Computer literacy
- Home Health
- Health insurance
- Retirement plan
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Care Specialist I (Springfield, MO/Hybrid 4 days remote, 1 day in office)
FreedomCare —Springfield, MO
- $20 - $23 an hour
- Call employer
- Hybrid work
- Spanish
- Computer literacy
- 3 years
- Health insurance
- Dental insurance
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Learning & Content Administrator
FreedomCare —New Hyde Park, NY
- $80,000 - $90,000 a year
- Remote
- Microsoft Excel
- Mid-level
- Travel
- Health insurance
- Retirement plan
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Caregiver Benefits Specialist (NY, Remote)
FreedomCare —New York, NY
- $20 - $23 an hour
- Home Health
- 1 year
- Communication skills
- Commuter assistance
- Health insurance
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Intake Specialist I (Springfield, MO / Hybrid 4 days remote 1 day in office)
FreedomCare —Springfield, MO
- $20 - $23 an hour
- Call employer
- Hybrid work
- Spanish
- Computer literacy
- Home Health
- Health insurance
- Retirement plan
Quick Apply
Learning Experience Designer (US ONLY - Remote)
FreedomCare —New York, NY
- $70,000 - $80,000 a year
- Remote
- Microsoft Excel
- Mid-level
- 3 years
- Health insurance
- Retirement plan
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Instructional Designer (US ONLY - Remote)
FreedomCare —New York, NY
- $70,000 - $80,000 a year
- Remote
- Microsoft Excel
- Mid-level
- 3 years
- Health insurance
- Retirement plan
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Launch Specialist I
FreedomCare —Baltimore, MD
- $23 - $25 an hour
- Remote
- HIPAA
- Travel
- Home Health
- Health insurance
- Retirement plan
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Manager of Program Integrations (Remote)
FreedomCare —New York, NY
- $90,000 - $110,000 a year
- Remote
- 5 years
- Bachelor's degree
- Home Health
- Health insurance
- Retirement plan
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Intake Specialist (St. Charles, MO / Hybrid 4 days remote 1 day in office)
FreedomCare —Saint Charles, MO
- $20 - $23 an hour
- Call employer
- Hybrid work
- Spanish
- Computer literacy
- Home Health
- Health insurance
- Retirement plan
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Intake Specialist I (AZ /Remote)
FreedomCare —Phoenix, AZ
- $20 - $23 an hour
- Call employer
- Remote
- Spanish
- Computer literacy
- Home Health
- Health insurance
- Retirement plan
Quick Apply
6d
Intake Specialist I (Hybrid / Denver, CO)
FreedomCare —Denver, CO
- $20 - $23 an hour
- Full-time
- Hybrid work
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Retirement plan
Quick Apply
Medicaid Eligibility Specialist I
FreedomCare —Denver, CO
- $23 - $25 an hour
- Hybrid work
- Mid-level
- Office
- Home Health
- Health insurance
- Retirement plan
Quick Apply
Care Manager (New Haven, CT / Field Based)
FreedomCare —New Haven, CT
- $23 - $25 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Retirement plan
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Care Manager (Atlanta, GA / Field-based)
FreedomCare —Atlanta, GA
- $23 - $25 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Retirement plan
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Director of Revenue Cycle Management
FreedomCare —New York, NY
- $120,000 - $170,000 a year
- Remote
- Finance
- Master's degree
- 8 years
- Health insurance
- Retirement plan
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Call Center Team Lead of Intake (St. Charles, MO / Hybrid)
FreedomCare —Saint Charles, MO
- $24 - $26 an hour
- No weekends
- Spanish
- Mid-level
- Analysis skills
- Health insurance
- Retirement plan
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Onboarding Specialist I
FreedomCare —Denver, CO
- $20 - $23 an hour
- No weekends
- Hybrid work
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Retirement plan
Quick Apply
Bilingual Intake Specialist (Hybrid - Las Vegas, NV)
FreedomCare —Henderson, NV
- $20 - $23 an hour
- Call employer
- Hybrid work
- Spanish
- Computer literacy
- English
- Health insurance
- Retirement plan
Quick Apply

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Care Specialist I, LHCSA (NYC, New York / Hybrid)

FreedomCare -
New York, NY

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Job Details

$20 - $23 an hour

Benefits

Health insurance
Retirement plan

Qualifications

Customer communication
Computer literacy
High school diploma or GED
Technical Proficiency

Full Job Description

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

Here For You (An attitude of service, empathy, and availability)

Own It (Drive and ownership)

Do the Right Thing (High integrity)

Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Care Specialist to join our LHCSA team.

This is a remote role at this time.

Department & Position Overview:

The Care Specialist is responsible for managing and coordinating home care services for patients in accordance with LHCSA (Licensed Home Care Services Agency) regulations. This role ensures continuity of care, compliance with EVV requirements, and effective communication between patients, aides, insurance plans and internal teams. The Care Specialist plays a critical role in service oversight and maintaining high-quality patient care

Every Day You Will:

Coordinate and manage patient care and service delivery in accordance with LHCSA regulations and individualized care plans
Serve as the primary point of contact for patients, providers, and home health aides, ensuring clear and timely communication
Schedule, assign, and maintain appropriate staffing coverage, including managing callouts, emergencies, and shift changes
Match aides to patients based on skills, availability, and patient needs to ensure quality care
Monitor and enforce compliance with Electronic Visit Verification (EVV) requirements, including proper clock-in/clock-out practices
Address missed visits, incomplete shifts, and timekeeping discrepancies while educating aides on compliance standards
Ensure all services are delivered within authorized hours and in alignment with regulatory requirements
Respond to and resolve patient, family, and aide concerns in a timely and professional manner
Escalate clinical, operational, or compliance-related issues as appropriate
Maintain accurate and timely documentation of all interactions, incidents, and updates in the system
Track and report service gaps, compliance issues, and performance metrics
Ensure records meet LHCSA, Department of Health (DOH), and internal audit standards

Ideal Candidate Will Possess:

High school diploma or equivalent required (Associate's or Bachelor's degree preferred)
1+ years of customer service in a high volume call center environment, healthcare or homecare agency
Experience with CRMs or Workforce Technology – Salesforce, Medflyt, and Verint
A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience
Ability to organize, set priorities and manage time effectively
Strong verbal and written communication skills, demonstrating active listening and adaptability to different personality types
Ability to resolve issues over the telephone with eager customers, comfortably, defusing and de-escalating frustrated callers successfully
Attention to detail in reviewing records
Ability to meet and/or exceed targets/metrics
Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking
Exceptional customer service skills
Excellent communication and problem-solving skills
Ability to work in a fast-paced, high-volume environment

Nice-to-Haves:

2+ years of relevant experience in a healthcare call center or contact center environment
Prior experience in home care, healthcare coordination, or scheduling preferred
Knowledge of LHCSA regulations and EVV requirements is a plus
HHA Exchange or Medflyt EVV software experience a plus
Bilingual in Spanish, or other languages, desired

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

#INDHV

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Refine Your Search

freedom care jobs

Care Specialist I, LHCSA (NYC, New York / Hybrid)

Care Specialist I, Las Vegas, NV / Hybrid

Care Specialist I (Springfield, MO/Hybrid 4 days remote, 1 day in office)

Learning & Content Administrator

Caregiver Benefits Specialist (NY, Remote)

Intake Specialist I (Springfield, MO / Hybrid 4 days remote 1 day in office)

Learning Experience Designer (US ONLY - Remote)

Instructional Designer (US ONLY - Remote)

Launch Specialist I

Manager of Program Integrations (Remote)

Intake Specialist (St. Charles, MO / Hybrid 4 days remote 1 day in office)

Intake Specialist I (AZ /Remote)

Intake Specialist I (Hybrid / Denver, CO)

Medicaid Eligibility Specialist I

Care Manager (New Haven, CT / Field Based)

Care Manager (Atlanta, GA / Field-based)

Director of Revenue Cycle Management

Call Center Team Lead of Intake (St. Charles, MO / Hybrid)

Onboarding Specialist I

Bilingual Intake Specialist (Hybrid - Las Vegas, NV)

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