Top 13 Heal 360 Jobs | SimplyHired

Client Operations Manager
Heal and Thrive Psychotherapy & Coaching —Remote
- $18 - $20 an hour
- Contract
- Remote
- CRM software
- Google Workspace
- Microsoft Excel
Quick Apply
9h
Youth Mentor
Havenwood Academy —West Jordan, UT
- $0 a year
- Part-time
- Background check
- Current TB test
- Maintenance
- AD&D insurance
- Paid time off
Quick Apply
Licensed Nutritionist / Registered Dietitian Nutritionist
One Hand 360 —Fort Lauderdale, FL
- Part-time
- HIPAA
- Mid-level
- Clinic
Quick Apply
11d
Administrative Coordinator III
University of Rochester —Rochester, NY
- $18.65 - $26.11 an hour
- Full-time
- Mid-level
- Office
- Residential
Principal Solutions Architect
Nexus Cognitive Technologies —Charlotte, NC
- Full-time
- Hybrid work
- 18 years or older
- System design
- Office
Team Lead - ACA
Havenwood Academy —Cedar City, UT
- $24 an hour
- Full-time
- Background check
- Current TB test
- Mid-level
- AD&D insurance
- Paid time off
Quick Apply
Proton Therapist - full time, days
Penn Medicine —Lancaster, PA
- Weekends as needed
- Clinic experience
- Mid-level
- High school diploma or GED
- Tuition reimbursement
Quick Apply
Senior Landscape Architect | Project Manager
ZGF Architects —Portland, OR
- $107,000 - $124,000 a year
- Full-time
- Microsoft Outlook
- 11+ years
- Office
- Paid parental leave
- Health savings account
Quick Apply
Director for Equity, Environmental Justice, and Civil Rights, Exempt
State of Washington —Olympia, WA
- $10,967 - $12,792 a month
- Online Application
- Office
- Human resources
- Military encouraged
- Paid holidays
- Relocation assistance
13d
Nurse Practitioner / Physician Assistant – Functional & Regenerative Medicine
Advanced Functional Medicine —Austin, TX
- $75,000 - $150,000 a year
- Full-time
- Addiction Medicine
- Urgent Care
- Mid-level
Quick Apply
6d
Nurse Practitioner OBGYN
HEAL 360 CLINIC PRIMARY AND URGENT CARE —Plano, TX
- $55 - $65 an hour
- Full-time
- Hybrid work
- Background check
- Vital signs
- Urgent Care
Quick Apply
5d
Radiation Oncologist - Lancaster General Health
Penn Medicine —Lancaster, PA
- Online Application
- Medicine
- Doctoral degree
- BC/BE
- Tuition reimbursement
- Loan forgiveness
Quick Apply
Child First Mental Health and Development Clinician
RHA Health Services, LLC —Asheville, NC
- Full-time
- LMFT
- Microsoft Excel
- Computer literacy
- Health insurance
- Paid time off
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

$5000 Sign On! Mental Health Clinician I or II (LCSW, LMSW, LMFT, LMHC, LCAT) - Youth ACT
Hillside Children’s Center —Bath, NY
Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
$65,500 - $89,500 a year
Quick Apply
Youth Mentor
VIP Supports Inc. —Cedar City, UT
Driver’s license and reliable transportation during all working hours and willingness to drive clients as needed. Pass federal and state background checks.
$15 - $20 an hour
Quick Apply

I want to receive the latest job alert for heal 360

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

heal 360 jobs near

Client Operations Manager

Heal and Thrive Psychotherapy & Coaching
Remote

Quick Apply

Job Details

Contract
$18 - $20 an hour
9 hours ago

Qualifications

CRM software
Google Workspace
Patient scheduling systems
Microsoft Excel
Overseeing health insurance pre-certification
Electronic health records (EHR) management
EHR systems
Phone communication
Medical insurance coverage verification
Customer service
Word embeddings
Lead piping
English
Insurance medical billing
Documentation tools
Medical billing
Health insurance verification via phone
Sales pipeline management
CRM system proficiency
Appointment scheduling
Gmail
Managing patient records
Medical claim denial management
Google Calendar
Sales automation technologies
Client interaction via phone calls

Full Job Description

Client Operations Manager

Remote | Full-Time Contract | Pacific Time Hours

About Us

We are a U.S.-based psychotherapy and coaching practice. We provide mental health therapy and ADHD and life coaching to clients across California. This is a clinical operations role inside a healthcare practice. You will work with client health information and are expected to handle it professionally and confidentially.

The Role

We are hiring one person to run client operations from start to finish. You own the full client journey, from first contact to active client. You capture and qualify leads, book consults, onboard new clients, run insurance and billing, and keep every client scheduled and supported.

This is the operational backbone of the practice. No lead falls through the cracks, sessions happen reliably, and insurance and admin never turn into chaos.

What You Will Do

Client Intake

Respond to new leads.

Schedule consultations.

Gather intake information.

Verify insurance, and handle eligibility, prior authorizations, and denied claims.

Match clients to providers.

Follow up on incomplete inquiries.

Client Support

Reschedules.

Cancellations.

Client questions.

Portal issues.

Paperwork follow-up.

CRM / Engage 360

Update pipelines.

Track lead status.

Send follow-ups.

Manage tasks.

Document communication.

Administrative Operations

Inbox management.

Taqiro task management.

Calendar support.

Document organization.

Reporting basic metrics.

Training / Documentation

Follow SOPs.

Update SOPs when processes change.

Complete Loom training.

Document questions and issues.

Software We Use

CRM: GoHighLevel (also called Engage 360)

EHR: TheraNest

Task management: Taqiro

Google Workspace: Gmail, Drive, Calendar, Sheets, Chat

Microsoft Excel (advanced)

Additional tools introduced as needed.

Minimum Requirements (you must already have these)

These are not willing-to-learn. You walk in already knowing them.

Advanced Microsoft Excel, you must be able to demonstrate it. Comfortable in Word.

CRM proficiency: you have run a CRM day to day (GoHighLevel a strong plus), including automations, calendar, calls, and spotting when something breaks.

EHR experience: hands-on work inside an electronic health record system. We use TheraNest; TheraNest or a similar EHR is required.

You can SHOW your work: you must demonstrate real hands-on experience in BOTH an EHR and a CRM, by screen-share, screenshots, or walkthrough. Claiming it is not enough.

Insurance and billing experience: verification, eligibility, prior authorizations, and working denied claims.

Speed-to-lead discipline: you respond fast and follow up until a lead books or is closed.

Must understand how to manage a complex calendar: recurring sessions, frequent reschedules, multiple providers, time-zone and daylight-savings changes, five-week months, and holiday weeks, with no double-bookings.

Task-system follow-through: you live in a task tool and finish what you start, every day.

Fluent, clear English, written and spoken, comfortable on client calls.

Reliable internet and power, available 8 AM to 5 PM Pacific Time, full-time.

Preferred (a plus, not required)

Background in a therapy practice, medical office, or clinical scheduling.

Direct GoHighLevel experience.

Experience enrolling a practice in new insurance panels (paneling and credentialing).

Experience reducing no-shows and managing recurring scheduling at scale.

Boundaries

You run the 15-minute qualifying consult and route the lead. Rooz runs the longer consults that involve clinical or program-fit conversations.

You do not make clinical decisions. Those go to Mahsa.

How We Measure Success

Speed-to-lead response time.

Booking rate and show rate.

Onboarding completion rate.

Scheduling reliability, no dropped sessions.

Insurance and billing accuracy.

Pipeline and record hygiene.

Client satisfaction and low complaint volume.

Fewer operational escalations to Rooz.

Hours and Pay

Full-time contract, 160 hours per month, 8 AM to 5 PM Pacific Time.

$20 per hour or less, depending on experience.

How to Apply

Send your resume and a short video, 4 to 8 minutes, answering these:

Walk us through how you onboard a brand-new client from closed or won to fully active and scheduled. Include what happens in the first 24 hours.

How do you keep recurring sessions from getting dropped, and how do you handle reschedules?

Describe your hands-on experience with insurance: verification, eligibility, prior auths, and denied claims.

Which CRM and EHR systems have you used, and how do you keep records accurate so nothing slips?

Show us your work: share your screen or screenshots walking through a real EHR you have used and a real CRM you have used. We want to see you operate inside both, not just hear about it.

Pay: $18.00 - $20.00 per hour

People with a criminal record are encouraged to apply

Application Question(s):

Available 8 AM–5 PM Pacific Time, Monday–Friday?

Do you have hands-on experience working inside a CRM (GoHighLevel, HubSpot, Salesforce, etc.)?
Do you have hands-on experience working inside an EHR or medical records system (TheraNest, SimplePractice, etc.)?
Do you have experience with insurance verification, eligibility, or prior authorizations?
Do you have experience scheduling recurring appointments and handling reschedules without double-booking?
Have you worked leads or a sales pipeline, following up until the lead books or closes?
How many years have you worked in a remote role for a US-based company?
Rate your written and spoken English, 1 to 5 (5 = fully fluent).
Are you comfortable being on the phone with clients in English?
Describe a time you followed up on a task until it was fully done, not just started.
Tell us about a tool or system you taught yourself to use well.

Work Location: Remote

Quick Apply

Refine Your Search

heal 360 jobs

Client Operations Manager

Youth Mentor

Licensed Nutritionist / Registered Dietitian Nutritionist

Administrative Coordinator III

Principal Solutions Architect

Team Lead - ACA

Proton Therapist - full time, days

Senior Landscape Architect | Project Manager

Director for Equity, Environmental Justice, and Civil Rights, Exempt

Nurse Practitioner / Physician Assistant – Functional & Regenerative Medicine

Nurse Practitioner OBGYN

Radiation Oncologist - Lancaster General Health

Child First Mental Health and Development Clinician

More jobs to discover

I want to receive the latest job alert for heal 360

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected