Top 820 Highgate hotels Jobs

Guest Services Agent
INN at SCHOFIELD BARRACKS —Wahiawā, HI
- $20.52 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk
La Quinta New Orleans Airport —Kenner, LA
- $19 an hour
- Overnight shift
- Computer literacy
- Mid-level
- Hotel
- Employee discount
Front Desk Agent - Four Points by Sheraton Pleasanton
Sheraton Four Points Pleasanton —Pleasanton, CA
- $19 - $20 an hour
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
Hampton Inn Memphis Walnut —Memphis, TN
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Seasonal Front Desk Supervisor
Elevation Hotel and Spa —Crested Butte, CO
- $23 an hour
- Seasonal
- Customer service
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Director of Payroll
San Francisco (Growth) - Highgate Hotels —San Francisco, CA
- Full-time
- Customer service
- 5 years
- Research
- 401(k)
- 401(k) matching
5d
Senior Staff Accountant
Highgate Hotels Corporate Office TX —Irving, TX
- Full-time
- Oracle
- CPA
- Mid-level
13d
Assistant Controller
Highgate Hotels Corporate Office TX —Irving, TX
- Full-time
- CPA
- Word processing
- Research
4d
Asst. Director of Finance
San Diego Growth - Highgate Hotels —San Diego, CA
- Full-time
- Hotel
- Bachelor's degree
- Senior level
13d
Night Auditor
Residence Inn Deptford —Township of Deptford, NJ
- $17 an hour
- Computer literacy
- Residential
- Hotel
Guest Services Agent PT
Graduate Providence —Providence, RI
- $19 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
11d
Hotel Front Desk Agent
Residence Inn Isla Verde —Carolina, PR
- Full-time
- Computer literacy
- Residential
- Hotel
Hotel Front Desk Attendant
Residence Inn West Springfield —West Springfield, MA
- $17 - $18 an hour
- Computer literacy
- Residential
- Hotel
13d
Housekeeper
Monterey Beach Hotel —Monterey, CA
- $21.91 an hour
- Full-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
Banquet Server
Hilton Garden Inn Kauai Wailua Bay —Kapaa, HI
- $16.81 an hour
- Part-time
- Hotel
- High school diploma or GED
- Cleaning
Laundry Attendant
Residence Inn Cherry Hill —Cherry Hill, NJ
- $16.50 an hour
- Residential
- Hotel
- Ability to stand for extended periods
Barista
Westin Arlington Gateway —Arlington, VA
- $15.50 - $16.50 an hour
- Full-time
- Hotel
- Food service
- Ability to stand for extended periods
Server
Knickerbocker —New York, NY
- $13.57 an hour
- Full-time
- Hotel
- High school diploma or GED
- Cleaning
Reception Agent
The Atlas Hotel —Boston, MA
- $28 - $31 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Bellperson
YVE Hotel Miami —Miami, FL
- Part-time
- Hotel
- High school diploma or GED
- Driver's License

I want to receive the latest job alert for highgate hotels

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Guest Services Agent

INN at SCHOFIELD BARRACKS -
Wahiawā, HI

Apply Now

Job Details

Full-time
$20.52 an hour

Qualifications

Computer operation
Confidential information handling
Computer literacy
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

INN at SCHOFIELD BARRACKS

Overview:

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

highgate hotels jobs

Guest Services Agent

Front Desk

Front Desk Agent - Four Points by Sheraton Pleasanton

Front Desk Agent

Seasonal Front Desk Supervisor

Director of Payroll

Senior Staff Accountant

Assistant Controller

Asst. Director of Finance

Night Auditor

Guest Services Agent PT

Hotel Front Desk Agent

Hotel Front Desk Attendant

Housekeeper

Banquet Server

Laundry Attendant

Barista

Server

Reception Agent

Bellperson

I want to receive the latest job alert for highgate hotels

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected