Top 10 Highland hospital Jobs

Intake Coordinator - Call Center Remote WV Only
Highland Hospital —Charleston, WV
- Full-time
- CPR Certification
- Patient monitoring
- BLS Certification
Quick Apply
4d
Housekeeper - PRN
Highland Hospital —Charleston, WV
- Part-time
- Inventory control
- Hospital
- Office
Quick Apply
13d
Housekeeper - Acute
Highland Hospital —Charleston, WV
- Full-time
- Acute care
- CPR Certification
- Hospital
Quick Apply
10d
Receptionist - Part-Time Evenings
Highland Hospital —Charleston, WV
- Part-time
- Hospital
- High school diploma or GED
- Military encouraged
Quick Apply
4d
Behavioral Health Technician
Highland Hospital —Charleston, WV
- Full-time
- CPR Certification
- BLS Certification
- High school diploma or GED
Quick Apply
14d
PT Behavioral Health Technician Acute-Weekends
Highland Hospital —Charleston, WV
- Part-time
- Acute care
- CPR Certification
- BLS Certification
Quick Apply
14d
Therapist-1
Highland Hospital —Charleston, WV
- Full-time
- Hospital
- Mid-level
- Psychology
Quick Apply
Peer Support Specialist FT
Highland Hospital —Charleston, WV
- Full-time
- CPR Certification
- Hospital
- BLS Certification
Quick Apply
6d
Intake Clinician Full-Time - Acute
Highland Hospital —Charleston, WV
- Full-time
- Acute care
- CPR Certification
- Nursing
Quick Apply
14d
RN - Acute PT Days
Highland Hospital —Charleston, WV
- Part-time
- CPR Certification
- Nursing
- Management
Quick Apply
10d

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Intake Coordinator - Call Center Remote WV Only

Highland Hospital -
Charleston, WV

Quick Apply

Job Details

Full-time
4 days ago

Qualifications

Patient treatment planning
CPR Certification
Phone communication
Patient assessment
BLS Certification
Community resource coordination in health services social work
High school diploma or GED
Healthcare referral management
Client referral services

Full Job Description

Intake Coordinator - Call Center Remote WV Only | Highland Hospital | Charleston, West Virginia

About the Job:

PURPOSE STATEMENT:

The Intake Coordinator serves as a single point of entry for in-patient admissions, managing daily patient intake operations that may include phone triage, addressing service requests, performing patient call backs and documenting all call activities. Responsibilities include scheduling, financial counseling, and insurance verification, at or outside the facility, depending on the needs of the patient or hospital. The Intake Coordinator responds to inquiries about hospital services and bed availability, conducts pre-registration, collects necessary data, verifies insurance eligibility, and coordinates with the insurance providers. Intake Coordinators are responsible for maintaining clear communication with patient referrals and families to ensure a smooth admissions process.

Roles and Responsibilities:

ESSENTIAL FUNCTIONS:

Conducts pre-admission screenings. Schedule assessments.
Provides additional coverage for the Call Center Team – e.g. answers phones, completes call center duties reviewing and accepting patients, verifies insurance, and assists with insurance pre-certifications during times of high volume.
Works closely with business office, nursing and clinical staff as well as external parties to ensure the timely admission of patients.
Refers inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
Provides information and referral services for internal and external customers.
Presents clinical information to a member of the medical staff for approval of intake.
Provides crisis intervention services if needed.
Verifies insurance upon intake.
Maintains all the documentation involved with the admissions process.
Provides ongoing communications with referral sources concerning the status of patients referred into the program; promotes and provides education regarding available services.
Provides clerical support to admissions (to include but not limited to): collating admission folders as required, ensuring an adequate supply of pre-stuffed admission folders, auditing patient charts, and monitoring patients while in an internal waiting room.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

High school diploma or equivalent required. Bachelor’s degree in social work, psychology, counseling, or other related field preferred.
One or more years' experience in healthcare admissions required. Preferably in the mental health or substance use disorder field.
Experience in patient assessment, referral, treatment planning and communication with external review organizations or comparable entities.
Knowledge of community resources.
Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
First aid may be required based on state or facility requirements.

WORK LOCATION:

This position is onsite at the facility unless the facility identifies position in a remote call center.

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor.

Why Highland Hospital?Highland Hospital offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Highland Hospital is an EOE.

Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Quick Apply

Refine Your Search

highland hospital jobs

Intake Coordinator - Call Center Remote WV Only

Housekeeper - PRN

Housekeeper - Acute

Receptionist - Part-Time Evenings

Behavioral Health Technician

PT Behavioral Health Technician Acute-Weekends

Therapist-1

Peer Support Specialist FT

Intake Clinician Full-Time - Acute

RN - Acute PT Days

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