Top 18 Hopelink Jobs | SimplyHired

Customer Service Representative
Hopelink —Bellevue, WA
- $24 an hour
- Full-time
- Microsoft Word
- Spanish
- Fair chance
- Paid training
- Wellness program
Quick Apply
Case Manager-Multiple openings
Hopelink —Bothell, WA
- $25 an hour
- Full-time
- Hybrid work
- Bilingual
- Working with individuals with disabilities
- Microsoft Office
- Paid training
- Wellness program
Quick Apply
Director - Housing & Case Management
Hopelink —Redmond, WA
- $120,000 - $135,000 a year
- Weekends as needed
- 5 years
- Public speaking
- Travel
- Wellness program
- Paid holidays
Quick Apply
13d
Program Specialist - Service Concerns
Hopelink —Bellevue, WA
- $26.20 an hour
- Full-time
- Research
- Mid-level
- Office
- Wellness program
- Paid holidays
Quick Apply
Client Resource Specialist - Food Enrollment (nonprofit)
Hopelink —Redmond, WA
- $24.40 an hour
- Full-time
- Bilingual
- Microsoft Outlook
- SharePoint
- Paid training
- Wellness program
Quick Apply
DART Relief CDL Bus Driver
Hopelink —Kent, WA
- Weekends as needed
- Mid-level
- CDL
Quick Apply
AP/AR Coordinator
Hopelink —Redmond, WA
- $23 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid training
- Wellness program
Quick Apply
4d
Community Transportation Navigator (2 openings)
Hopelink —Redmond, WA
- $25 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Working with individuals with disabilities
- Inventory management
- Wellness program
- Paid holidays
Quick Apply
4d
Public Transportation Driver Supervisor
Hopelink —Kent, WA
- $30 an hour
- Weekends as needed
- CPR Certification
- DOT physical examination
- Pass drug screening
- Paid training
- Wellness program
Quick Apply
Program Supervisor - Mobility RARET (Emergency Management)
Hopelink —Redmond, WA
- $30 an hour
- Weekends as needed
- Hybrid work
- Bilingual
- Working with individuals with disabilities
- Public speaking
- Paid training
- Wellness program
Quick Apply
DART Fleet Vehicle Detailer
Hopelink —Kent, WA
- $21 an hour
- Overtime
- Driver's License
- Fair chance
- Reliable transportation
- Paid training
- Wellness program
Quick Apply
Case Manager-Bilingual Russian
Hopelink —Kirkland, WA
- $25 an hour
- Full-time
- Hybrid work
- Working with individuals with disabilities
- Microsoft Office
- Driver's License
- Paid training
- Wellness program
Quick Apply
Food Market Driver
Hopelink —Kirkland, WA
- $26.48 an hour
- Full-time
- Clean driving record
- Mid-level
- Forklift
- Paid training
- Wellness program
Quick Apply
4d

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Customer Service Representative

Hopelink -
Bellevue, WA

Quick Apply

Job Details

Full-time
$24 an hour

Benefits

Paid training
Wellness program
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Employee discount

Qualifications

Customer communication

Full Job Description

Title: NEMTCustomer Service Representative
Location: Bellevue, WA. This is an onsite only position.
Work Schedule: Full time, Monday - Friday, several schedules available:

8:00am - 5:00pm
8:30am - 5:30pm

Who we are: Since 1971, Hopelink has provided stability-building programs for people experiencing poverty, immigrants and refugees, and people with disabilities. We are the largest nonprofit in North and East King County.

Make an impact in your community! Hopelink equips people to exit poverty through comprehensive services, impactful partnerships, and advocacy for equitable opportunities for all.
Join us!

Hopelink programs work in tandem to fill gaps, supporting each family or individual’s unique needs. These include food, energy, and financial assistance, housing with case management, mobility management, non-emergency medical transportation, Dial-a-Ride Transit (DART), English for work, family development, and financial capabilities. To learn more, go to https://www.hopelink.org/

The career opportunity: The Non-Emergency Medical Transportation (NEMT) Customer Service Representative works with Medicaid clients to get them transportation to much needed medical care. Representatives determine which transportation services clients qualify for and arrange the most cost-effective transportation to fit their needs. This position is a great starting point or career transition opportunity for people wanting to work in medical administration, transportation, or the non-profit sector.

The ideal candidate brings great communication skills, a customer service mindset, and a passion for helping people. Bilingual candidates are encouraged to apply. All career level candidates are welcome to apply.

What qualities we are looking for: We’d love to hear from you. So, if you are interested in this position, but don’t meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. We offer paid training!

Customer Service Mindset
Strong oral and written skills
Proficiency in Word
Problem solver who can adapt to changing call center environment.
Previous experience in a call center a plus
Fluency in Spanish, Russian, Vietnamese, Arabic or Somali a plus

Examples of what you will be doing:

Respond to inquiries via calls, web chats, and other channels to collect client information for transportation requests.
Guide clients through eligibility screening, identifying required documents and resources for verification and service suitability.
Handles customer complaints as the primary point of contact, aiding clients in identifying and resolving issues.
This position is a Service Critical Employee with specific attendance requirements:
Employee must manage own transportation needs in adverse weather, including possible limitations to public transportation options. Regular attendance and punctuality are essential to our business and to this position.

How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.

Compensation: $24.00/hour
Up to 10 paid vacation and sick days annually and 10 paid holidays,
Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
Medical, Dental and Vision benefits after 1 month waiting period
Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
Wellness program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
Annual Performance Reviews with Merit Increase Opportunities

Hopelink Values:
Growth & Human Potential
Relationships Built in Trust
Culture of Belonging
Quality of Our Work
Community-Centered
Fiscal & Data Stewardship

Hopelink is a Fair-Chance Employer. We conduct post-offer, role-related screening for all positions in compliance with applicable law. Prior involvement with the justice system does not automatically disqualify an individual from employment.

We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.

Pay: $24.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

hopelink jobs

Customer Service Representative

Case Manager-Multiple openings

Director - Housing & Case Management

Program Specialist - Service Concerns

Client Resource Specialist - Food Enrollment (nonprofit)

DART Relief CDL Bus Driver

AP/AR Coordinator

Community Transportation Navigator (2 openings)

Public Transportation Driver Supervisor

Program Supervisor - Mobility RARET (Emergency Management)

DART Fleet Vehicle Detailer

Case Manager-Bilingual Russian

Food Market Driver

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