Top 56 Inline plastics Jobs

Order Management Representative, Customer Experience
Inline Plastics Corp —Shelton, CT
- $44,000 - $57,000 a year
- Full-time
- Microsoft Outlook
- English
- Mid-level
- Health savings account
- Health insurance
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Production Control Manager
INLINE PLASTICS CORP —Shelton, CT
- Full-time
- Microsoft Word
- Basic math
- Mid-level
Quick Apply
Production Manager
INLINE PLASTICS CORP —McDonough, GA
- Full-time
- 7 years
- Basic math
- English
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Territory Account Manager - MW
INLINE PLASTICS CORP —San Francisco, CA
- $90,200 - $120,000 a year
- Full-time
- Remote
- 5 years
- Bachelor of Science
- Mid-level
Quick Apply
ASSISTANT BRAND MANAGER
INLINE PLASTICS CORP —Shelton, CT
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
Quick Apply
Production Lead
INLINE PLASTICS CORP —Salt Lake City, UT
- Multiple hires
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
2h
Process Technician
INLINE PLASTICS CORP —McDonough, GA
- 5 years
- English
- Mid-level
Quick Apply
Order Management Representative
INLINE PLASTICS CORP —Shelton, CT
- Full-time
- Microsoft Outlook
- English
- Mid-level
Quick Apply
Machinist
INLINE PLASTICS CORP —McDonough, GA
- 5 years
- Mid-level
- High school diploma or GED
Quick Apply
Manufacturing Shift Supervisor
INLINE PLASTICS CORP —Salt Lake City, UT
- Microsoft Word
- 5 years
- Computer literacy
Quick Apply
4d
Auto Assembly Tech
INLINE PLASTICS CORP —Milford, CT
- Microsoft Excel
- Customer service
- Engineering
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Training Coordinator
INLINE PLASTICS CORP —Shelton, CT
- Full-time
- Management
- 5 years
- Basic math
Quick Apply
Tractor Trailer Driver/Distribution Operator - 3rd Shift
INLINE PLASTICS CORP —Shelton, CT
- Microsoft Word
- Clean driving record
- Microsoft Excel
Quick Apply
Process Technician
INLINE PLASTICS CORP —McDonough, GA
- 5 years
- English
- Mid-level
Quick Apply
QUALITY AND CONTINUOUS IMPROVEMENT MANAGER
INLINE PLASTICS CORP —McDonough, GA
- Full-time
- 5 years
- Recruiting
- Organizational skills
Quick Apply
Industrial Electro-Mechanical Mechanic
INLINE PLASTICS CORP —Salt Lake City, UT
- Computer literacy
- Mid-level
- Forklift
Quick Apply
Manager, Mold Shop
INLINE PLASTICS CORP —Shelton, CT
- Full-time
- 5 years
- Engineering
- English
Quick Apply
Sr Process Engineer
INLINE PLASTICS CORP —McDonough, GA
- Evening shift
- 7 years
- Engineering
- English
- Flexible schedule
Quick Apply
Mfg Engineer
INLINE PLASTICS CORP —McDonough, GA
- Schematics
- Engineering
- English
Quick Apply
RDE Jr. Tooling Engineer
INLINE PLASTICS CORP —Milford, CT
- Bachelor of Science
- English
- Mid-level
Quick Apply
4d

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Order Management Representative, Customer Experience

Inline Plastics Corp -
Shelton, CT

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Job Details

Full-time
$44,000 - $57,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
401(k) 4% Match
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Sales support
Microsoft Outlook
Interpersonal skills
Spreadsheets
English
Business intelligence tools
Attention to detail
Food safety

Full Job Description

Job Summary

We are seeking a dedicated and detail-oriented individual to join our Customer Experience team as an Order Management Representative. In this role, you will be responsible for managing domestic orders, across 30-50 assigned key accounts, handling sales order management duties, and coordinating inventory reservations to ensure efficient order fulfillment and best-in-class customer satisfaction.

Key Responsibilities:

Process orders accurately and efficiently, ensuring adherence to company policies and procedures.
Leverage all automation within order processing via EDI and the Automation order tools.
Serve as the primary point of contact for assigned customer accounts, building strong relationships, and providing exceptional customer service.
Manage customer inquiries, order changes, and resolution of any issues or concerns in a timely manner.
Work closely with internal teams, including sales, warehouse, and finance, to coordinate order fulfillment and ensure on-time delivery.
Monitor inventory levels and coordinate with the Senior Specialist to reserve stock for pending orders.
Proactively communicate with customers regarding order status, shipment updates, and any potential delays or issues. Provide backorder reports as necessary
Contribute to the achievement of Inline Plastic’s 98.5% fill rate goal.
Maintain department SLAs for response and resolution time with all customer interactions through the CX ticketing system.
Maintain accurate records of customer interactions, orders, and inventory reservations in the company's database.
Identify opportunities for process improvements to streamline order management and inventory control procedures.
Support special projects and initiatives related to Customer Experience within department goals and needs.

Safety

Practices safe work habits and follows general safety procedures such as proper lifting and bending, ergonomics, proper use of equipment and use of personal protection equipment (PPE).
Practices good housekeeping including clutter-free work area and general cleaning; follows FDA product safety standards, follows IPC product defense standards and complies with all SQF requirements.
Ensures lockout procedures are followed any time the equipment is being cleaned or maintained.

Product Safety and Quality

Follows Product Safety and Quality standards.
Follows FDA GMP’s regarding food contact packaging as it pertains to the employee.

Minimum Requirements (include education, experience, special skills, licenses and/or certifications required.)

Associate’s degree or equivalent from a 2-year college/university or comparable work experience.
Minimum 1-2 years of Customer Service Experience.
Experience with managing retail/wholesale orders and shipments is a plus.
Demonstrated abilities in Microsoft Office, including Excel and Outlook is a must.
Experience working in ERP systems to manage and process orders (Epicor preferred) as well as Business Intelligent Tools for Reporting.
Excellent verbal and written communication skills; fluency in the English language is required.

Pay: $44,000.00 - $57,000.00 per year

Benefits:

401(k)
401(k) 4% Match
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

inline plastics jobs

Order Management Representative, Customer Experience

Production Control Manager

Production Manager

Territory Account Manager - MW

ASSISTANT BRAND MANAGER

Production Lead

Process Technician

Order Management Representative

Machinist

Manufacturing Shift Supervisor

Auto Assembly Tech

Training Coordinator

Tractor Trailer Driver/Distribution Operator - 3rd Shift

Process Technician

QUALITY AND CONTINUOUS IMPROVEMENT MANAGER

Industrial Electro-Mechanical Mechanic

Manager, Mold Shop

Sr Process Engineer

Mfg Engineer

RDE Jr. Tooling Engineer

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