Top 13 Intelogix Jobs

Customer Service Representative - Remote
Intelogix —Georgia
- $16 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Windows
- Paid training
- Health insurance
Customer Service Representative
Intelogix —Remote
- $17.75 an hour
- Weekends as needed
- Remote
- Computer literacy
- Writing skills
- Research
- Paid training
- Health insurance
14d
Director, Training and Quality Assurance
Intelogix —Remote
- Full-time
- Remote
- HIPAA
- Senior level
- 4 years
Customer Service Representative Onsite
Intelogix —El Paso, TX
- $15 an hour
- Full-time
- Background check
- 18 years or older
- Computer literacy
- Paid training
- Health insurance
Director, Total Rewards
Intelogix —Remote
- $95,000 - $175,000 a year
- Full-time
- Remote
- 7 years
- HIPAA
- Office
- Paid holidays
- Health insurance
Customer Support - Onsite
Intelogix —Copperas Cove, TX
- $15 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Pass drug screening
- Paid training
- Health insurance
Customer Service Representative - Onsite
Intelogix —El Paso, TX
- $12 an hour
- Weekends as needed
- Background check
- 18 years or older
- Computer literacy
- Paid training
- Health insurance
Bilingual Customer Service Representative
Intelogix —Oklahoma
- $15.50 an hour
- Weekends as needed
- Remote
- Bilingual
- Background check
- 18 years or older
- Paid training
- Health insurance
4d
Operations Manager - Call Center
Intelogix —Rocky Mount, NC
- Weekends as needed
- Basic math
- High school diploma or GED
- Travel
Quick Apply
Tax Preparer
Intelogix —Pennsylvania
- Extended hours
- Remote
- CPA
- Mid-level
- Finance
- Work from home
Operations Manager - Finance
Intelogix —Morrisville, NC
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- 5 years
- Office

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Customer Service Representative - Remote

Intelogix -
Georgia

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Job Details

Full-time
$16 an hour

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

Computer operation
Customer communication
Confidential information handling
Computer literacy
Research
Windows
High school diploma or GED
MFA
Typing

Full Job Description

Pay rate: $16/hr

Who we are:

At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.

What’s the Role About?

If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!

In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

Are you energetic, enthusiastic with an engaging personality?
Are you driven to deliver effective results while providing excellent customer service?
Do you have extraordinary communication skills?

What’s in it for YOU?

Paid Training
Medical, Dental, and Vision Insurance
Paid Time Off
Employee Discounts
Full-time, non-seasonal
Career Advancement

Responsibilities:

Respond to incoming customer calls regarding their electric and gas services
Educate customers on billing details including explaining charges, payment options, and available assistance programs
Provide accurate information and solutions to customers, ensuring a high level of customer satisfaction.
Focus on first call resolution with each customer.
Identify opportunities to add additional services or upgrades that align with customer needs.
Assist customers with account management, including updates to personal information and services.
Document customer interactions in the call tracking system.
Handle all customer calls, despite the degree of difficulty, in a courteous and business-like fashion
Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
Perform additional duties as required by management

Qualifications:

High School Diploma or GED is required
1 year of customer service experience is required
1 year of call center experience is preferred
Excellent customer service experience
Strong written and verbal communication skills
Natural ability to empathize with customers
Ability to project and convey a positive, concerned, and professional image to customers
Ability to be adaptable and quickly adjust to change
Must be able to conduct research efficiently and effectively while working within specific time constraints
Adhere to policies and procedures
Adhere to work schedule and punctuality requirements
Must be able to type quickly and accurately, use a mouse effectively, and have a basic understanding of Windows-based operating systems
Must be able to maintain a high level of confidentiality in dealing with customer information
Must be able to provide quality customer service and able to work with difficult customers on occasion, while still maintaining a strict level of professionalism

Work at home requirements:

Must have reliable, high-speed internet with a wired ethernet connection (WiFi is not acceptable).
Download speed must be 10 Mbps or higher.
Upload speed must be 5 Mbps or higher.
Dedicated workspace that is in a quiet and distraction free environment.
InteLogix will provide a computer to use for the duration of the position.
Must have personal device for 2 factor authentication

All job offers are contingent upon completion of drug and background checks.

InteLogix is an equal opportunity employer: M/F/Disabled/Vet

Apply Now

Refine Your Search

intelogix jobs

Customer Service Representative - Remote

Customer Service Representative

Director, Training and Quality Assurance

Customer Service Representative Onsite

Director, Total Rewards

Customer Support - Onsite

Customer Service Representative - Onsite

Bilingual Customer Service Representative

Operations Manager - Call Center

Tax Preparer

Operations Manager - Finance

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