About Family Quest Entertainment:
Family Quest Entertainment is the live touring event & entertainment partner for interactive experiences to delight the whole family. We create memorable moments that spark joy for families around the world through the power of imagination and discovery. Our current brand portfolio includes Jurassic Quest and Brick Fest Live, which have collectively entertained millions of families in more than 250 cities.
About Jurassic Quest:
Jurassic Quest has been mounting epic dinosaur experiences since 2013, treating millions of families around North America to an as-close-as-you-can-get look at the giants that ruled the Earth millions of years ago. Developed with leading paleontologists to feature realistic likenesses, movement, and sound, Jurassic Quest is the largest and most realistic dinosaur exhibition in North America. We create joyous memories for families by promoting togetherness and learning in experiential environments, and we are on a mission to be the industry leader in live family edutainment.
Job Title: Cast Member
Reports To: Show Manager
Position Summary:
As a Jurassic Quest cast member, you will contribute to the guest experience by providing the highest level of customer service, building the behind-the-scenes magic, and going above and beyond to exceed our guests’ expectations. You play an integral role in creating joyous memories for families by promoting togetherness and learning. Your sense of adventure will take you around the country with our touring shows. You will get to enjoy a creative environment with a sense of community. If you have a passion for the guest experience, an outgoing personality, love to sell, enjoy working in teams and want to create relationships with guests, this is the place for you. Come and be a part of creating memorable moments for families across the U.S.A. with us!
Responsibilities and Duties:
Load in/Load out:
Prepare to break a sweat! As a team, cast members set up and tear down the show every week. This may include assisting in unloading/loading semi-trucks, operating heavy lift equipment, staging exhibit scenes, setting up rides and inflatables, regularly cleaning assets, sewing/cosmetic repairs, assembling other stations and activities and basic electrical systems installation. This is a labor-intensive task that involves actively standing, working on your feet, walking, lifting, bending, working around heavy machinery while working in all climates and adhering to health and safety protocols.
Show Days:
In order to create an educational and entertaining experience for our guests, we wear many hats! You will be trained on all different aspects of the show which will include – performing for our guests, creating memorable scenes with our life like dinosaurs, retail/merchandise, facepainting, ride operations and guest admissions – to name just a few of the exciting roles. Our cast members will need to remain flexible to work between tasks.
Qualifications:
- Previous live entertainment, retail, restaurant, or hospitality industry experience is highly preferred.
- Guest service-oriented with the ability to interact with all levels of management.
- Excellent verbal and written communication skills.
- Ability to act with integrity, professionalism, and confidentiality.
- Availability and flexibility for a 100% travel role. This role entails being on the road several months in the year in various climates. Creating this experience will include weekends and some holidays.
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Drug Testing/Background Check is required prior to hire.
Physical Demands/Work Environment
- Work in an environment with moderate to loud noise level
- Fast-paced, multi-demand work environment with ability to work a flexible schedule.
- Prolonged periods of standing and walking.
- Ability to lift at least 25 pounds.
