Top 787 Mainframe production support Jobs

Technology Support III - Mainframe production support / DB2, MVS
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Technology Support III - Mainframe production support / DB2, MVS

JPMorganChase -
Houston, TX

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Job Details

Full-time
11 days ago

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Performance monitoring
Defect resolution root cause analysis
DB2
Triage
Defect analysis
Public Cloud
IT infrastructure
IT monitoring tools
Cloud service support
Mainframe
Production monitoring
Problem management
ISPF
Root cause analysis
IT department experience
Control-M
Production troubleshooting

Full Job Description

JOB DESCRIPTION

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in COMMERCIAL & INVESTMENT BANK - POST TRADE, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
Supports the day-to-day maintenance of the firm's systems to ensure operational stability and availability
Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Experience with an IBM zSeries Mainframe environment.
Knowledge of z/OS, JCL, TSO/ISPF
Proficient usage and knowledge of DB2/Adabas and VSAM & utilities
Knowledge of CONTROLM/CA7/Autosys scheduling and batch delivery
Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
Experience in observability and monitoring tools and techniques
Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Basic knowledge of application development and its lifecycle
Incident management from triage to root cause resolution.

Preferred qualifications, capabilities, and skills

Knowledge of relevant businesses such as securities, fund accounting, clearance, securities lending, cash management and alternative investments (e.g. derivatives and hedge funds) or the organizations that use these services
Previous exposure to application support
DYL280/SAS/EZYTRIEVE
Unix/Linux/Windows Distributed Application Support
AWS cloud experience

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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Refine Your Search

mainframe production support jobs

Technology Support III - Mainframe production support / DB2, MVS

Mainframe Engineer II

Product Specialist [3rd shift - 11p-8a] - REMOTE

Quality Engineer

CNC Programmer

Sanitation Supervisor

Senior Leadperson-Indirect

Change & Release Management Lead - Wealth Management

Datastage Consultant

Datastage

Datastage Consultant

Senior Test Engineer

Mainframe Analyst

Datastage

Senior Test Engineer

Client Service Advocate

Cycle Manager

Information Assurance and Security Specialist – Master

Full Stack Developer

Mainframe CICS System Administrator

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