Top 3178 Medical call center Jobs

Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee
Cadence Health —Carlsbad, CA
- $28 - $38 an hour
- Part-time
- Hybrid work
- HIPAA
- Mid-level
- High school diploma or GED
- Flexible schedule
Quick Apply
Bilingual Medical Call Center Representative
Redefine Management, LLC —Matawan, NJ
- $20 - $21 an hour
- Full-time
- Bilingual
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
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Donor Recruitment Call Center
Blood Bank of Hawaii —Honolulu, HI
- $16.53 an hour
- Full-time
- Bilingual
- Background check
- Customer service
- Paid training
- Health insurance
Quick Apply
In-House Pharmacy Call Center Representative
KeyScripts, LLC —Mechanicsburg, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Cardiology Consultants of Philadelphia —Norristown, PA
- Full-time
- Computer literacy
- Medical office experience
- Typing
- Profit sharing
- Paid holidays
Quick Apply
CSR Call Center
Corner Home Medical —Minneapolis, MN
- $21 - $22 an hour
- Weekends as needed
- English
- High school diploma or GED
- Medical terminology
Quick Apply
14d
Call Center Representative
Insight Global —Beverly Hills, CA
- $24 - $25 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Neurology
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14d
Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr
Fallon Health —Worcester, MA
- $20.50 an hour
- Call employer
- Hybrid work
- Microsoft Word
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Paid time off
Medical Call Center Representative - REMOTE
American Health Connection Inc —Remote
- From $17 an hour
- Urgently hiring
- Remote
- Bilingual
- Background check
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
RCM Call Center Representative - Self Pay (Remote)
Excalibur DDPM —Remote
- $16 - $20 an hour
- Full-time
- Remote
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Remote Healthcare Call Center Representative
Conduent Commercial Solutions, LLC —Remote
- $16 an hour
- Weekends as needed
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
- Paid holidays
Intake Coordinator/Administrative Assistant for a call center, WFH position
TriageNow —Remote
- $16.50 an hour
- Part-time
- Remote
- Spanish
- Administrative experience
- Organizational skills
- Work from home
- Opportunities for advancement
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Remote Medical Call Center Representative (Bilingual)
American Health Connection Inc —Remote
- From $17 an hour
- Weekends as needed
- Remote
- Bilingual
- Background check
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Medical Center Representative - Call Team (Remote)
Dayton Center for Neurological Disorders —Remote
- $17 - $23 an hour
- Full-time
- Microsoft Outlook
- Basic math
- HIPAA
- Profit sharing
- Health insurance
Quick Apply
Healthcare Call Center Supervisor (Remote)
CareTalk Health —Remote
- $40 an hour
- Weekends as needed
- Remote
- HIPAA
- Mid-level
- 3 years
Quick Apply
6d
Outbound Patient Call Center Coordinator
OCLI Vision —Allentown, PA
- $17 - $18 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- Conflict management
- Paid time off
Quick Apply
Call Center Remote Customer Service Representative
D&A CONSULTING SERVICE LLC —Virginia
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Call Center Pharmacy Technician
Shields Health Solutions —Indianapolis, IN
- Monday to Friday
- Remote
- Microsoft Outlook
- High school diploma or GED
- Bachelor's degree
Quick Apply
Call Center- Customer Service Representative (Remote)
Automated Health Systems —Portland, ME
- Monday to Friday
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
14d
Customer Service- Call Center for Medical Bil
Fusion Anesthesia Solutions —Brookfield, WI
- $20 - $23 an hour
- Full-time
- Bilingual
- Communication skills
- Entry level
Quick Apply

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Part-Time Customer Support Representative (Phone & Email) — Licensed HMDR Exemptee

Cadence Health -
Carlsbad, CA

Quick Apply

Job Details

Part-time
$28 - $38 an hour

Benefits

Flexible schedule

Qualifications

Computer operation
Written communication
Order management system
Interpersonal skills
Customer support experience within healthcare industry
HIPAA
High school diploma or GED
Records management
Computer skills
CRM system proficiency

Full Job Description

Role Summary

In this part-time, hybrid role, you'll be the friendly, knowledgeable voice our patients and customers reach by phone and email. You'll answer product and order questions, troubleshoot basic issues, and coordinate with internal teams to resolve requests. Because you'll also serve as our licensed HMDR Exemptee, you'll be on-site to oversee the proper handling and dispensing of prescription devices in compliance with California Department of Public Health (CDPH) requirements.

Key Responsibilities

Respond to inbound customer and patient inquiries by phone and email in a timely, professional, and empathetic manner.
Assist with orders, product questions, returns, basic troubleshooting, and follow-up.
Document interactions accurately in the company's CRM/order systems.
Serve as the on-site licensed Exemptee, ensuring prescription devices are stored, handled, and dispensed in accordance with CDPH Food and Drug Branch regulations.
Be physically present during the business hours in which prescription devices are furnished, sold, or dispensed, as required by California law.
Maintain required records and support CDPH inspections and internal compliance audits.
Coordinate with fulfillment, clinical, and management teams to resolve customer issues.
Uphold patient privacy and applicable HIPAA and regulatory standards.

Required Qualifications

Eligibility to serve as a licensed Exemptee for a California HMDR, meaning you can obtain and maintain a current, valid CDPH Home Medical Device Retailer Exemptee license. Per CDPH requirements, this generally includes:
High school diploma or GED equivalent.
At least one (1) year of paid work experience supervised by a licensed Exemptee, Pharmacist-in-Charge, or equivalent (or comparable qualifying experience per CDPH).
Completion of a CDPH-approved Exemptee training program covering state and federal laws on the distribution of dangerous drugs and devices, safe storage and handling of home medical devices, and prescription terminology, abbreviations, and format.
Strong verbal and written communication skills.
Reliable, organized, and comfortable working independently on-site.
Ability to work a part-time schedule that includes evening shifts.
Proficiency with standard computer applications, email, and CRM or order-management systems.

Qualifying Experience for Exemptee Licensure

To be eligible for the CDPH Exemptee license, candidates must have at least one year of paid work experience related to the distribution or dispensing of prescription drugs or prescription (“dangerous”) devices, supervised by a licensed Exemptee, Pharmacist-in-Charge, or equivalent. Backgrounds that commonly meet this requirement include:

Pharmacy Technician
Pharmacy Clerk / Pharmacy Aide (with dispensing-related duties)
Home Medical Device Retailer (HMDR) or Durable Medical Equipment (DME) specialist
Respiratory Equipment or Home-Oxygen Delivery Technician
Respiratory Therapist / Respiratory Care Practitioner
Designated Representative or staff at a licensed wholesale drug or device distributor

Preferred Qualifications

Prior experience working directly with patients (e.g., home medical equipment, DME, pharmacy, clinical, or healthcare customer service settings).
Existing valid California HMDR Exemptee license.
Familiarity with prescription home medical devices.
Experience in a regulated healthcare or medical device environment.

Schedule & Location

This is a part-time, hybrid position based in Carlsbad, CA. Some duties may be performed remotely, but the Exemptee responsibilities require regular on-site presence during hours when prescription devices are dispensed. Evening shift availability may be required. Specific hours will be set in coordination with the manager.

About Cadence Health Capital

Cadence Health Capital is a healthcare investor and operator focused on advancing healthcare through patient-centric value creation. We acquire and operate profitable healthcare businesses, applying our expertise in finance, healthcare, and innovation to drive better health outcomes — grounded in the conviction that better patient care creates stronger business performance. This role supports our California Home Medical Device Retailer (HMDR) operation, helping patients access and use home medical devices safely and confidently. We're looking for a customer-focused, detail-oriented team member who can support our patients and customers while also serving as our licensed Exemptee.

Pay: $28.00 - $38.00 per hour

Benefits:

Flexible schedule

Application Question(s):

Are you eligible to serve as a licensed Exemptee for a California HMDR? (See explanation in job post)

Work Location: Hybrid remote in Carlsbad, CA 92008

Quick Apply

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