Top 94 Military veteran remote help desk Jobs

Part Time Customer Service Representative (Teleradiology Support)
Valor Network —Remote
- $20 - $25 an hour
- Part-time
- Remote
- HIPAA
- High school diploma or GED
- Communication skills
Quick Apply
Help Desk Staff
PingWind —Remote
- Full-time
- Remote
- 5 years
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
Service Desk Analyst
Highrise Consulting Inc —Bethesda, MD
- $24 - $28 an hour
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Help Desk Customer Service Technician
PingWind —Remote
- Full-time
- Research
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Associate Service Desk Technician - Tier I - SkillBridge
Govcio LLC —Remote
- Full-time
- Military
- Windows
- High school diploma or GED
Desktop Support Technician I (Virtual Service Tech)
Empower AI Inc. —Remote
- Full-time
- Microsoft Outlook
- Windows
- High school diploma or GED
14d
Jr. Systems Administrator
Paragone Solutions, Inc. —Remote
- Part-time
- Military
- Analysis skills
- US work authorization
Quick Apply
11d
Desktop Support Technician II (Virtual Service Tech)
Empower AI Inc. —Remote
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
14d
Associate Help Desk Technician
Boeing —Berkeley, MO
- $66,300 - $89,700 a year
- Microsoft Excel
- Microsoft Outlook
- Military
- Health savings account
- Disability insurance
26-00040J IT Systems Implementation Technician
MBAcsi —Merrifield, VA
- $65,000 - $70,000 a year
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
9d
Help Desk Technician
Janicki —Sedro-Woolley, WA
- $20 - $40 an hour
- Day shift
- Computer science
- Computer Science
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
Senior Computer User Support Specialist
Empower AI Inc. —Remote
- Full-time
- Word processing
- Mid-level
- Windows
IT Support Technician
H2M architects + engineers —Melville, NY
- $24 - $34 an hour
- Full-time
- Mid-level
- Travel
- Military encouraged
- Health insurance
- Tuition reimbursement
Quick Apply
12d
IT Help Desk specialist
Intratek Computer Inc —Dallas-Fort Worth, TX
- Up to $25 an hour
- Contract
- Computer literacy
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Service Desk Technician
Vamonos IT —Arlington, VA
- $24.00 - $28.80 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
8d
Sr. IT Systems Administrator (Remote)
CrowdStrike —Colorado
- $100,000 - $155,000 a year
- Full-time
- Remote
- Research
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
2d
Help Desk Technician (MPL)
Stinson LLP —Minneapolis, MN
- $52,000 - $63,000 a year
- Overtime
- Hybrid work
- Mid-level
- Office
- Windows
- Wellness program
- Paid jury duty
Quick Apply
Remote Technical Product Support Engineers
University of Utah —Salt Lake City, UT
- $39,000 - $53,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Master's degree
- Retirement plan
IT Specialist (CUSTSPT)
Smithsonian Institution —Washington, DC
- $102,415 - $133,142 a year
- Online Application
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Flexible spending account
7d
Help Desk Agent
University of Utah Health —Salt Lake City, UT
- 8 hour shift
- Bilingual
- Computer Science
- Pass drug screening
- Retirement plan
1d

I want to receive the latest job alert for military veteran remote help desk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

military veteran remote help desk jobs near

Part Time Customer Service Representative (Teleradiology Support)

Valor Network
Remote

Quick Apply

Job Details

Part-time
$20 - $25 an hour

Qualifications

Technical support via phone
Phone communication
High school diploma or GED
Phone call management

Full Job Description

Customer Service Representative (Teleradiology Support)

Remote |Work from home | Part-Time | 1:00 pm -11:00 pm Eastern Time Coverage, estimated 20 hours per week.

Pay Range: $20–$25/hour (DOE)

Schedule: Availability, Monday through Sunday, 1:00 p.m.–11:00 p.m. ET, (includes rotating weekends and holidays). Estimated 20 hours per week.

Work Location: Remote (computer workstation)

About Valor Network

Valor Network is a Service-Disabled Veteran Owned Small business, a SBA certified HUBZone Small Business and a 2025 HIRE Vets Medallion Award recipient, with an unwavering mission to serve our nation’s military, veterans and their families. Valor Network provides reliable, clinically focused teleradiology services and imaging workflow support for healthcare organizations nationwide. Our team helps keep studies and reports moving by supporting radiologists, technologists, and clinical staff with responsive service and strong operational discipline. Learn more at valornetwork.com.

Position Summary

The Customer Service Representative is the first point of contact for teleradiology workflow support. You will triage and resolve Tier 1 issues, document and track cases in a ticketing system, and escalate appropriately to ensure timely study and report delivery. This role supports users in fast-paced, patient-care environments and requires calm, clear communication and strong attention to detail.

Key Responsibilities

Provide friendly, accurate support to healthcare users (radiologists, technologists, and clinical staff) via phone and ticketing system.
Triage requests, verify impact and urgency, and route/escalate to the correct team when outside Tier 1 scope.
Resolve common workflow issues such as basic login/access, password resets (as applicable), user setup requests, and studies/reports not appearing as expected.
Collect complete case details (who/what/when/where/impact), document clearly, and maintain ownership through resolution.
Communicate status updates and set expectations with users, prioritizing issues that impact patient care and turnaround time.
Follow established procedures and contribute to improvements in job aids, scripts, and step-by-step troubleshooting guides.
Maintain professionalism and confidentiality, including compliance with HIPAA and company security policies.

Qualifications

Required

1+ year of customer service, call center, or help desk experience.
Strong verbal and written communication; able to support stressed users with empathy and professionalism.
Ability to work independently in a remote environment while staying responsive to calls and tickets.
Comfortable following standard processes, asking the right troubleshooting questions, and documenting clearly.
Reliable attendance and ability to consistently work the scheduled ET shift between 1:00 pm to 11:00 pm, Monday through Sunday, including rotating weekends/holidays. Estimated 20 hours per week.

Preferred

Healthcare support experience (radiology, emergency, inpatient, or outpatient settings).
Familiarity with radiology/imaging workflows and terminology (PACS/RIS, orders/results).
Experience with ticketing systems and remote support tools.

Education and Experience

High school diploma or equivalent required; additional education or certifications are a plus.

Work Environment and Physical Requirements

Work is performed remotely at a computer workstation from the employee’s home.
Physical requirements include sitting, keyboarding, speaking, and vision for computer use.
Must maintain dependable internet connectivity and be able to handle frequent inbound calls and concurrent ticket work.

Valor Network is an equal opportunity employer.

Quick Apply

Refine Your Search

military veteran remote help desk jobs

Part Time Customer Service Representative (Teleradiology Support)

Help Desk Staff

Service Desk Analyst

Help Desk Customer Service Technician

Associate Service Desk Technician - Tier I - SkillBridge

Desktop Support Technician I (Virtual Service Tech)

Jr. Systems Administrator

Desktop Support Technician II (Virtual Service Tech)

Associate Help Desk Technician

26-00040J IT Systems Implementation Technician

Help Desk Technician

Senior Computer User Support Specialist

IT Support Technician

IT Help Desk specialist

Service Desk Technician

Sr. IT Systems Administrator (Remote)

Help Desk Technician (MPL)

Remote Technical Product Support Engineers

IT Specialist (CUSTSPT)

Help Desk Agent

I want to receive the latest job alert for military veteran remote help desk

Explore jobs in more locations

About Valor Network

Position Summary

Key Responsibilities

Required

Preferred

Education and Experience

Work Environment and Physical Requirements

Job Seeker Tools

Employer Tools

Browse

Stay Connected