Top 6 Netcom systems Jobs

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Consultant, ESM Delivery(Unicenter)
NetCom Systems Inc. —Edison, NJ
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Senior Consultant, ESM Delivery(Unicenter)
NetCom Systems Inc. —Edison, NJ
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
- Paid holidays
- Health insurance
Senior Consultant, Security Management(eTrust/Netegrity)
NetCom Systems Inc. —Edison, NJ
- Full-time
- Up to 50% travel
- Windows
- Team management
- Paid holidays
- Health insurance

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Service Desk Service Plus Consultant

NetCom Systems Inc. -
Edison, NJ

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Job Details

Qualifications

Crystal Reports
IT user and group management
Business intelligence report generation
High availability architecture
Performance Reporting
Application deployment
Metrics Reporting
Mid-level
Patch management
Change management for system development
Customer support ticket management
User acceptance testing
Contingency planning
Application Maintenance
Ticketing system technical support
High availability
IT disaster recovery planning

Full Job Description

Service Desk Support

Change Service Desk User Privileges
Change Defaults assignees of Work Flow Tasks
Create new Change Request Forms
Run Reports
Promote Harvest Package / complete UAT task in Service Desk Change Request Forms
Cancel Change Requests

Work on requests that are in queue to make additional changes within the Service Desk application. (Request area changes, clean up of groups, workflow changes, etc.) Assist in the deployment of the self service interface for the distribution centers.Create reports using Service Desk and Crystal Reports based on metrics gathered from the Service Desk tool. Assist the ESM team in assessing the upgrade to USPSD R11. Daily support activities for the Service Desk tool.Expand the capability of the auto ticket generation function. Today it only applies to a limited set of scenarios.

NSM Support
Daily support activities for NSM.Expand support services created in 2006 * event correlation, business process views and high availability. Collaborate with ESM Architect to plan and build a patch management solution using the various CA products in place. Collaborate with the ESM architect to build a disaster recovery plan for NSM and Service Desk.

Travel Requirements
50%

To apply for the openings, submit your resume at
NetCom Systems Inc., 200 Metroplex Drive, Edison, NJ 08817, Fax: (732)393-6125
E-mail: [email protected]

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netcom systems jobs

Service Desk Service Plus Consultant

Consultant, Security Management(eTrust/Netegrity)

Software Engineer

Consultant, ESM Delivery(Unicenter)

Senior Consultant, ESM Delivery(Unicenter)

Senior Consultant, Security Management(eTrust/Netegrity)

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