At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
Senior Manager, Sales Strategy & Planning, Retail and Food Service
Factor is building the next growth platform in fresh prepared meals. We’ve already built one of the leading DTC meal brands in North America, and now we’re extending that strength into retail and foodservice, where customers are increasingly looking for better, fresher, more convenient meals. We believe this is a category ready for real disruption, and early signals show that Factor’s product, brand, and customer promise are resonating.
We are hiring a Sr. Manager, Sales Strategy & Planning, Retail & Foodservice to build the commercial operating system that turns this ambition into a scalable business. Reporting to the Director, Commercial Sales, Retail & Foodservice, you will own commercial forecasting and sales planning, trade and revenue growth management, pricing architecture, commercial reporting, and new item launch processes - much of which doesn't exist yet and is yours to build.
This is a high-impact role for someone analytical, structured, commercially curious, and energized by building systems where none exist. You'll be the connective tissue across sales, supply chain, finance, marketing, and operations. If you've built a forecast from scratch, run a post-promotion analysis, and kept a new-account launch on track across sales, supply chain, and finance, this role was designed for you.
- Own the master commercial forecast by customer, SKU, and week, consolidating inputs from retail sales, foodservice, and account teams; partner with Supply Chain on S&OP, forecast assumptions, promotional lifts, new item launch curves, and key customer and channel scenarios.
- Build and maintain the master trade calendar across retail and foodservice accounts, integrating promotional activity with retail / shopper marketing, account milestones, and commercial planning cycles.
- Track trade spend against budget, build promotional ROI models, and run post-event analysis — building the trade guardrails, margin visibility, and revenue management discipline the commercial team plans against.
- Own customer pricing files, price lists, and cost-change workflows; govern account data and prepare the materials behind pricing committee decisions.
- Build the weekly and monthly commercial dashboards covering shipments, forecast, sell-through, trade, pricing, distribution, new item performance, and key account risks.
- Own the data behind category reviews and customer meetings — scorecards, velocity and distribution readouts, the appendix — and turn category analytics into clear commercial recommendations.
- Serve as the commercial gatekeeper for new item commercialization, owning launch timelines, commercialization one-pagers, retailer submission readiness, and first 26-week launch scorecards.
- Partner closely with Sales & BD, Foodservice, Retail / Shopper Marketing, Supply Chain, Finance, and Operations to keep customer meetings, trade plans, marketing activity, launches, and account calendars synchronized.
- Document core commercial processes and build the repeatable SOPs for forecasting, pricing, item setup, reporting, and account planning.
- Analytically self-sufficient: you can build models, dashboards, trackers, and data views independently, and translate analysis into clear business recommendations.
- A process builder: you are energized by creating systems, calendars, scorecards, and SOPs where none exist yet.
- Commercially minded: you understand that forecasting, pricing, trade, and analytics are only useful if they help the team make better customer, operational, and P&L decisions.
- Organized and detail-oriented without losing the big picture: you can manage multiple accounts, SKUs, launches, deadlines, and stakeholders while knowing what needs escalation.
- A strong collaborator: you build trust with sales, supply chain, finance, marketing, business operations, and external data partners through accuracy, reliability, and follow-through.
- Structured communicator: you can turn complex data, risks, and trade-offs into concise, decision-ready summaries for commercial leaders and cross-functional partners.
- Proactive and ownership-oriented: you send the update before being asked, flag the risk before it becomes a problem, and help keep the team moving.
- Comfortable in a fast-moving build environment: you can create structure as the business scales, even when the process is not fully defined yet.
- 6+ years in sales strategy, sales planning, commercial strategy, trade marketing, revenue growth management, category management, consulting, or CPG analytics.
- Experience building and owning a commercial forecast, trade calendar, pricing file, or planning process end-to-end — not just contributing inputs to someone else's.
- Strong Excel / Google Sheets modeling skills; experience with dashboards, BI tools, or SQL is a plus.
- Experience with retail sales data, syndicated data (e.g. Circana, NielsenIQ), retailer portals, or category management is strongly preferred.
- Exposure to CPG, retail, grocery, food, beverage, or fresh / refrigerated categories is a plus.
- Experience partnering with sales, finance, supply chain, and marketing on commercial planning or launch execution.
- Strong written and verbal communication, with comfort preparing leadership-ready materials.
- BA/BS or equivalent experience; MBA a plus.
- 401k with company match that vest immediately upon participation, and company equity plan based on role
- Generous PTO, including sabbatical, and parental leave of up to 16 weeks
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Tuition reimbursement for continuing education (upon 2 years of service)
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
#Factor #JD1008
New York Pay Range
$147,000—$170,000 USD
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
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