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Specialty Pharmacy Patient Liaison
Orange County Urology Associates —Laguna Hills, CA
- $22.00 - $26.96 an hour
- Full-time
- High school diploma or GED
- In-person
- Medical terminology
- Health savings account
- Health insurance
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Specialty Pharmacy Patient Liaison

Orange County Urology Associates -
Laguna Hills, CA

Quick Apply

Job Details

Full-time
$22.00 - $26.96 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Packing
Spreadsheets
In-person customer service
High school diploma or GED
Attention to detail
Delivery driving
Patient interaction
Medical terminology

Full Job Description

Company Overview
Orange County Urology Associates (OCUA) is a leading urology practice dedicated to providing comprehensive male and female urology care. Our team of experienced urologists utilizes advanced technology and minimally invasive techniques to deliver exceptional patient outcomes across multiple locations.

Job Overview
We are seeking a motivated and detail-oriented Rx Dispensing Representative to join our dynamic healthcare team. This position is responsible for verifying insurance benefits and obtaining authorization for in-office pharmacy dispensing, tracking patients due dates to ensure prescriptions are refilled timely and without lapse, and working with patients. This position has frequent interaction with department leads and managers, and provides the highest level of customer service to our patients.

Position is In-person, at our Laguna Hills office location
Schedule: Monday to Friday 8am-5pm

Essential Functions:

Verify Pharmacy benefits and coverage for prescribed medications
Continuously monitor foundations for available grants and financial support availability
Work Closely with patients to assist with completing applications for grants and financial assistance
Obtains authorizations for prescribed medications when needed
Works daily routes for new and refilled prescriptions
Communicates with Triage Nurse to submit prescriptions to pharmacies, and places orders
Tracks patients who are due for medication refills to ensure no lapse in treatment
Conveys information about possible adverse effects and/or drug interactions to physicians and clinical staff
Works with revenue cycle staff to monitor drug costs and reimbursement, and immediately alerts manager with any issues related to cost, reimbursement or our ability to dispense.
Assists with packing and dispensing from all offices
Additional tasks as assigned by manager or lead

Qualifications:

Required skills & qualifications:

Effective communication and customer service skills
Excellent follow through and logical problem-solving abilities
Demonstrates responsibility and initiative
Excellent computer skills and an ability to work with excel spreadsheets
Strong attention to detail
ability to multi-task in a fast paced environment
ability to commute to all office locations to assist with the delivery of medications

Preferred skills & qualifications:

Knowledge of Modmed, QS1 and Liberty software
Medical terminology

Education:

High School Diploma or GED required

Pay: $22.00 - $26.96 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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