Top 381 Pbx operator Jobs

PBX Operator
Holiday Inn Club Vacations —Stateline, NV
- Writing skills
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
PM PBX Operator
The Seelbach Hilton —Louisville, KY
- Full-time
- Computer literacy
- No experience needed
- English
Quick Apply
PBX Operator
Stella Maris —Baltimore, MD
- $17.83 - $26.75 an hour
- Full-time
- Hospital
- Word processing
- Computer literacy
- 403(b) matching
- Paid holidays
PBX Operator
Baptist Health System KY & IN —Lexington, KY
- Part-time
- Hospital
- High school diploma or GED
- 1 year
- Life insurance
- Retirement plan
PBX Operator
Omni Hotels & Resorts —Nashville, TN
- Weekends as needed
- Windows
- Hotel
- Organizational skills
Quick Apply
PBX Switchboard Operator
Medical Center SE Texas Port Arthur —Port Arthur, TX
- Call employer
- Hospital
- High school diploma or GED
- Hospital experience
Quick Apply
PBX Operator - PRN
Texas Health Resources —Fort Worth, TX
- Email
- Remote
- Mid-level
- High school diploma or GED
- 1 year
- Paid parental leave
- Loan repayment program
6d
PBX Operator, PT Nights (9:30pm - 6am), including Weekends
PIH HEALTH —Los Angeles, CA
- $21.00 - $28.35 an hour
- Part-time
- Hospital
- Urgent Care
- Home Health
PBX Operator
Texas Orthopedic Hospital —Houston, TX
- Full-time
- Organizational skills
- 1 year
- No travel
- Employee stock purchase plan
- Disability insurance
Quick Apply
PBX Operator
Willis-Knighton Health System —Shreveport, LA
- Hospital
- High school diploma or GED
- Entry level
12d
PBX Operator - Hotel
Renaissance Baltimore Harborplace Hotel —Baltimore, MD
- $17.23 an hour
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
PBX OPERATOR
El Centro Regional Medical Center —El Centro, CA
- $18.63 - $27.45 an hour
- Full-time
- Microsoft Word
- Hospital
- Office
PBX Operator
University of California San Francisco —San Francisco, CA
- Computer literacy
- High school diploma or GED
- Typing
PBX Operator / Reservations Agent
AccorHotel —Miami, FL
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
14d
PBX Operator
WILMINGTON CONVENTION HOTEL LLC —Wilmington, NC
- Part-time
- Computer literacy
- No experience needed
- High school diploma or GED
Quick Apply
PBX Agent/Telephone Operator
Rosewood Hotel Group —Dallas, TX
- Full-time
- Microsoft Outlook
- Inventory management
- Residential
PBX Operator
Princeton Community Hospital —Princeton, WV
- PRN
- Hospital
- High school diploma or GED
- Typing
PBX Operator
Hote Republic San Diego —San Diego, CA
- $26.85 an hour
- Weekends as needed
- Hotel
- Computer skills
- Entry level
- Employee discount
Quick Apply
13d
Receptionist
SUN Behavioral Houston —Houston, TX
- Full-time
- Writing skills
- HIPAA
- High school diploma or GED
Communications Operator - Conrad Indianapolis
Hilton —Indianapolis, IN
- $17 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
5d

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PBX Operator

Holiday Inn Club Vacations -
Stateline, NV

Quick Apply

Job Details

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Operator switchboards
Phone communication
Writing skills
Employee relationship building
Computer hardware
Telephone systems
Typing
Productivity software
Office phone management

Full Job Description

This position is responsible for assisting with all inbound information requests to the resort from owners, guests, resort departments, personnel, and guest units. The PBX Operator will respond to all inbound owner/guest requests or inquiries, internal service requests, and other information requests to ensure that all inquiries are addressed and resolved promptly, creating a sense of urgency and importance in the experience of our owners and guests. This position will have a solid understanding of resort facilities and services, as well as possess a general knowledge of club ownership services, in order to properly facilitate information requests from club owners and guests to the proper department for the resolution of any concerns, requests, or issues.

The PBX Operator will efficiently distribute calls to various individuals and departments as needed to ensure a timely response to any information request and guest satisfaction. They will also track all calls and information requests, as well as assist all departments as needed to ensure that timely service requests are met. Additional responsibilities include communicating room anomalies, coordinating all communication between the proper personnel via phone or radio, and providing clerical support for the department. Other activities include monitoring staff assignment completion times for requests. The PBX Operator will confer with other departments to coordinate and follow up on all guest-related issues. You may be required to work at the front desk as a Front Desk Specialist, as these departments often cross-train for appropriate business coverage.

COMPANY BENEFITS:

Excellent Company Culture
Comprehensive Benefits: Medical, Dental, Vision & Prescription
EAP - Employee Assistance Program
401K with Company Match
EAP-Employee Assistance Program
PTO
Heavily Discounted Hospitality Stays & the Company Perks Website
Tuition Assistance
One Free Meal Per Shift
Growth Opportunities & Stability

ESSENTIAL DUTIES AND TASKS:

Handle all Guest Service information requests from all incoming and outgoing communication areas as needed, while ensuring a timely response to promote guest satisfaction. Monitor all calls and guest requests to ensure timely resolution.
Relay all communication to appropriate service departments, whether within the resort or to corporate club owner services, as required.
Follow up with the owner, guest, and department concerns.
Maintain complete records of guest-signed registration forms. Receiving and logging all incoming and outgoing mail and parcels for guests, owners, and other departments
Provide front desk support to the department.

QUALIFICATIONS:

Have timeshare resort or hospitality experience within the guest services industry and be able to professionally communicate via a telephone switchboard with enthusiasm, positivity, and sincerity.
May have in-person contact with guests and may directly address and mitigate guest concerns.
Must be able to develop and maintain comprehensive knowledge of resort procedures and operations, and ensure communication of relevant information as required.
Must possess a sincere dedication to providing an unsurpassed level of owner and guest satisfaction.
Must have demonstrated exceptional verbal and written communication skills.
Must demonstrate a commitment to the team.
Must be able to multitask in a high-pressure environment.
Must possess good computer, writing, and typing skills.

KNOWLEDGE, SKILLS & ABILITIES:

A commitment to providing outstanding customer service.
Knowledge of the Microsoft Office Suite.
Able to acquire a clear understanding of timeshare ware applications.
Basic knowledge of hardware and peripheral devices is required to perform the job. Specifically, multi-phone line systems and the ability to use multiple computer software programs at once.
Ability to establish and maintain effective working relationships with co-workers and leaders.
Strong problem-solving skills.
Capable of seeing a task through to completion.
Strong organizational skills.
Excellent verbal and written communication skills. Fluent in the English language.
Have timeshare resort or hospitality experience within the guest services industry and be able to professionally communicate via a telephone switchboard with enthusiasm, positivity, and sincerity.

EDUCATION and/or EXPERIENCE

High School Diploma or GED equivalent, or an equivalent combination of training, education, and experience.
At least one year of experience in the Hospitality industry and/or Customer Service background.
Bilingual is a plus.

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate about life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

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